Medical Records and Administrative Support Assistant (Medical Evaluation Board)

Quick Facts

• Role: Office Support Assistant supporting a Medical Evaluation Board

• Focus: Administrative support for medical eligibility and evaluation processes

Description

You will help ensure service members are eligible for treatment and medical evaluation in line with established agency guidelines. The role includes conducting telephone or in-person interviews for essential personal and service details, coordinating with healthcare personnel and administrators, scheduling medical examination and physician review appointments, and maintaining open case files with required documentation for PDES.

You will also route incoming mail, handle basic office supply and clerical tasks, and perform data entry for time and attendance reporting.

Requirements

• US citizenship

• Specialized experience: 1 year of administrative support including reviewing/verifying medical records, scheduling appointments for service members, and coordinating medical services with healthcare personnel

• OR 4 years of post–high school education in an accredited business/secretarial/technical school, junior college, college, or university

• OR a qualifying combination of education and experience

• Pass a suitability/fitness determination and background investigation; complete the required personnel security investigation

• Consent to seasonal influenza vaccination (or provide a recognized exemption)

• Complete immunization screening; provide Hepatitis B immunization for roles with direct patient contact (and provide other required immunizations if applicable)

• Complete Selective Service pre-employment certification (for male applicants born after Dec 31, 1959)

• Provide proof of U.S. citizenship

• Meet probation and continued employment public-interest requirements