Medical Support Assistant (Office Automation)

Quick Facts

• Role: Medical Support Assistant (Office Automation)

Description

This role provides clinical administrative support and office automation assistance within a medical facility. Responsibilities include scheduling patient appointments, arranging consultations with other departments/facilities, generating documents and standardized reports, and supporting administrative operations. You will also monitor team performance using statistical analysis and help train lower-graded employees.

Responsibilities

• Schedule patient appointments across multiple clinics

• Train and provide guidance to lower-graded employees

• Arrange patient consultations with other departments/facilities

• Generate documents and reports using automated systems and appropriate software

• Monitor team performance using statistical analysis of workload, population demand, and operations

• Perform a variety of administrative duties supporting the medical facility

Requirements

• US citizenship

• Meet specialized experience requirements OR graduate education requirements OR a qualifying combination of both

• Pass background investigation suitability/fitness determination

• Be available as “Mission Essential” during severe weather/emergencies

• Complete a one-year probationary period (unless previously met)

• Support Temporary Duty/business travel of 5%

• Complete immunization/immunity screening based on occupational risk

• Meet mandatory seasonal influenza vaccination requirements (annual)

• Work uncommon tours/shifts including on-call, fixed/rotating shifts, evenings, weekends, and/or holidays

• Provide proof of U.S. citizenship and use direct deposit for pay

• For eligible male applicants, complete Selective Service Pre-Employment Certification

Benefits

Comprehensive federal employee benefits package (eligibility depends on position type and schedule).