ICT Project Manager / Engagements Coordinator

Quick Facts

• Role: ICT Project Manager / Engagements Coordinator

• Work model: Hybrid (2–3 days per week in the office)

• Frameworks: PM² and Agile

Description

Lead and coordinate assigned ICT projects and initiatives through the full lifecycle—initiation, planning, execution, monitoring, and closure—following PM² and Agile methods. Own scope, plans, schedules, milestones, work packages, acceptance criteria, and control registers while tracking progress, resources, risks, issues, changes, and dependencies. Facilitate cross-team collaboration across multiple technical domains and coordinate testing/acceptance, transition to operations, and project close-out.

Responsibilities

• Coordinate multiple ICT initiatives in parallel and ensure agreed outcomes are delivered on time

• Manage project scope, plans, schedules, milestones, work packages, acceptance criteria, and control registers

• Monitor progress, resources, risks, problems, issues, changes, and dependencies; escalate deviations and decision-required issues

• Facilitate cooperation among technical teams (e.g., networks, cloud/data center, cybersecurity, databases, IAM, modern workplace, monitoring, Service Desk)

• Coordinate technical readiness activities (environments, access, performance, integrations, testing, architecture, operational dependencies)

• Manage communication interfaces between engineers, business owners, and specialist units

• Identify cross-team blockers and dependencies and handle them via escalation paths

• Organize project meetings, technical workshops, and status reviews; prepare agendas, notes, decision and action registers

• Manage communication and ongoing collaboration with business, engineers, external suppliers, and consultants

• Support preparation of tender/procurement documentation (Service Requests, Requests for Quotation, ToR/SOW)

• Maintain audit-ready project repositories and registers (plans, status, decisions, risks, changes, dependencies)

• Prepare concise management reports and briefing materials for leadership

• Coordinate testing, acceptance, handover to operational maintenance, knowledge transfer, and project closure (lessons learned)

• Propose improvements to coordination procedures, templates, reporting, and knowledge reuse

Requirements

• C1 English proficiency

• At least one recognized international project management certification: PM², PRINCE2, or PMP (or equivalent)

• Minimum 5 years of overall IT experience

• Minimum 3 years in a similar role coordinating ICT projects/initiatives

• Experience coordinating at least two ICT infrastructure projects spanning multiple technical domains

• Documented dependency management across at least 3 areas: networks, cloud/data center, databases, IAM, endpoints/workplace, cybersecurity/architecture, monitoring, IT service operations

• Experience supporting vendor relationships and creating tender/procurement documentation; experience with PoC or implementing ICT contracts

• Strong understanding of ICT project lifecycle, governance, and delivery methodologies (especially PM²)

• Knowledge of IT infrastructure domains: networks, cloud, databases, IAM, workplace, monitoring, operations

• Understanding of IT service management processes (ITSM), change management, and service transition

• Ability to translate business needs into coordination scope, work packages, results, and acceptance criteria

• Practical knowledge of project/service management tools (e.g., Jira, Azure DevOps, ServiceNow, MS Project, Planner)

Benefits

• Employment stability with long-term projects and opportunities to develop across IT areas

• Flexible engagement options: B2B contract, employment contract, or contract assignment

• Benefits: Medicover (expanded with dentistry), FitProfit, English lessons

• F45 gym trainings at the office

• Internal referral program

• Funding for IT certifications

• Work mode depends on project: hybrid, remote, or onsite

• Team events and integration trips

• Charity support, including #PomagamyNexio