Product Manager (Conversion)

Quick Facts

• Role: Product Manager (Conversion)

• Focus: Post-registration verification and onboarding journeys

Description

Own end-to-end client verification and onboarding for the post-registration conversion check journey. Partner with backend, mobile, Salesforce, AI/Data engineering, and operational KYC specialists to automate verification steps and use AI to speed up onboarding while staying compliant. Define product vision and KPIs, translate them into delivery tasks, and coordinate stakeholders to ensure successful launches.

Responsibilities

• Shape product vision and select KPIs aligned with area and company goals

• Validate assumptions through research and monitor customer satisfaction

• Translate product vision into concrete steps and tasks for the development team

• Coordinate with legal, risk, marketing, and technical stakeholders to support successful product launches

• Partner closely with the Engineering Team Lead

• Use metrics and data to justify decisions and avoid guesswork

Requirements

• Proven product management experience leading onboarding or KYC products within a regulated environment

• Solid understanding of AML directives and the EU AI Act; awareness of how KYC regulations vary across jurisdictions

• Strong data analysis skills; use funnel metrics to identify drop-offs and prioritize verification steps for automation

• Practical experience using AI-based tools in day-to-day product management

• Familiarity with emerging technology trends, SaaS, and mobile/web application design

• Experience defining business requirements and creating PRDs; drive execution with engineering and design

• High autonomy and a self-starter attitude

• Experience collaborating with cross-functional agile teams

• English proficiency at B2 level or higher

Benefits

• Training budget for courses and conferences

• Extra day off on your birthday

• Extra day off for parents

• Equipment tailored to your needs

• Private medical care and group insurance

• Access to an e-learning platform for English and a benefits platform

• Access to a wellbeing platform, including workshops and private therapy sessions

• Remote work options (from the Warsaw office or a coworking space)