IT Support Specialist

Quick Facts

• Role: IT Support Specialist
• Main focus: first-line IT support for everyday user requests and IT operations

Description

You will help colleagues with IT and resolve their daily requests across IT systems, applications, and technologies. The role includes communicating with users by phone, email, and a ticketing system, supporting IT operations, and—when needed—traveling to company sites for technical support. You will also collaborate with external vendors and assist with opening, moving, and setting up office locations.

Requirements

• High school education with a school-leaving exam; IT education is an advantage
• Basic IT knowledge and willingness to keep learning
• Knowledge of Windows 11 and Microsoft Office (Microsoft 365)
• Familiarity with Active Directory
• Basic computer networking knowledge (e.g., RJ45, TCP/IP) and ability to use ping and tracert
• Independence: can research and find solutions when an answer is not known
• Communication skills and ability to work with people
• Driver’s license category B and willingness to travel to sites in the Czech Republic and Slovakia
• English for everyday communication

Benefits

• Varied IT work with new problems and challenges every day
• Opportunity to contribute to new technologies and IT projects
• Stable environment and work in a large organization
• 25 days of vacation plus “Happiness day”
• Additional vacation benefits for you and your close ones
• Contribution to Multisport or Cafeteria
• Contribution to pension savings
• Discounts with partners (e.g., Samsung, Datart, Shell, T-Mobile, and others)