IT Support Specialist

Quick Facts

• Role: IT Support Specialist

Description

You will provide technical support to end users through a service desk, handling hardware and software problem resolution. The role includes installing and configuring computer software and equipment, training users on IT systems, and working with the IT team on process improvements, issue resolution, and deployment/modernization projects.

Responsibilities

• Technical support for users via service desk
• Troubleshooting hardware and software issues
• Installing and configuring computer software and hardware
• Training users to use IT systems
• Collaborating with the IT team to improve processes and resolve problems
• Participating in implementation and modernization projects
• Coordinating work with external service providers

Requirements

• Knowledge of Windows operating systems
• Knowledge of Microsoft Office
• Understanding of computer hardware and how computers work
• Basic knowledge of computer networks and network protocols
• Ability to diagnose and resolve technical issues
• Communication skills and ability to work with users
• Ability to work under time pressure
• Availability and conscientiousness
• Valid driver’s license category B

Benefits

• Employment contract (umowa o pracę)
• Necessary work tools
• Access to modern systems for knowledge and information exchange
• Opportunity to expand competencies and knowledge in IT
• Medical care
• Option to join a sports program on preferred terms