Business Application Specialist ERP

Employer: International sensor companyLocation: Bielsko-Biała (hybrid work model with mandatory office visits 1- 2 days every month)Salary: 13 500 - 17 500 PLN grossCooperation model: Employment contractStart date: ASAPRecruitment process: 2-3 online interviews As a Business Application Specialist ERP, you will be the primary point of contact for ERP-related support in our Poland office. You will provide technical and functional support for our ERP landscape, with a particular focus on application administration, troubleshooting, configuration, integrations, release and continuous improvement. This role bridges technical understanding with business process insight, making it ideal for someone eager to grow in a dynamic, multinational environment. Your role is to:-> Take ownership of technical and functional ERP incidents, service requests and improvement initiatives, from initial investigation through resolution, testing and implementation, escalating to external partners or vendors when required-> Maintain support documentation, including tickets, configuration changes, user guides, and FAQs-> Assist with ERP administration, including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement initiatives-> Support the administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications, including configuration, patching, upgrades, backup and recovery, and performance monitoring-> Collaborate with infrastructure engineers, application teams, Key Users, Business Process Managers, and external technology partners to ensure the availability, performance, and security of business-critical systems-> Support end-user training by preparing materials, providing guidance on application functionalities, and facilitating knowledge transfer-> Communicate clearly and professionally in English with local and international stakeholders Required Qualification:-> Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field-> 3+ years of professional experience in a similar role-> Demonstrable understanding of business processes within manufacturing, supply chain, or finance environments-> Basic knowledge of server infrastructure, virtualization, Windows/Linux environments, and relational databases such as Microsoft SQL Server-> Strong analytical and problem-solving skills across application and infrastructure domains-> Excellent English communication skills, both written and spoken-> Ability to identify next steps, manage assigned tasks and backlog items, follow up actions, and communicate blockers proactively with limited supervision-> Eagerness to learn and adapt in a multicultural, technology-driven environment Preferred skills:-> Familiarity with ERP platforms such as IFS, SAP, or similar solutions-> Experience with ticketing platforms such as Jira or ServiceNow-> Familiarity with documentation and knowledge management tools such as Confluence or SharePoint-> Exposure to user training, onboarding, or knowledge transfer activities Our client offers:-> You will be part of a growing international team working on infrastructure, cloud, application-related technology, and modernization initiatives-> Exposure to a broad and diverse global IT landscape-> Direct collaboration with infrastructure engineers, application teams, international colleagues and external technology partners-> A hybrid working mode-> Opportunities to further develop both technical and project management skills-> A collaborative environment with direct access to IT leadership-> The opportunity to make a visible contribution to the modernization of our global IT environmentIf interested, please apply safely through this portal (application rules are in accordance with GDPR). Employment agency Nr 17138.