ERP Application Specialist (Dynamics 365 Business Central & Power BI)

Quick Facts

• Focus: Microsoft Dynamics 365 Business Central (ERP) and Microsoft Power BI
• Role: Interface between business users, internal IT, and external development partners

Description

Work as an ERP Application Specialist to develop and support your organization’s Business Central and Power BI landscape using modern Microsoft technologies. You combine user support (second level) with analysis, requirement handling, coordination of fixes and upgrades, and participation in testing and releases. The role is not purely support and not purely a software development position.

Responsibilities

• Act as a central interface between business departments, internal IT, and external development partners
• Provide second-level support for Microsoft Dynamics 365 and Microsoft Power BI
• Analyze complex user requests and develop sustainable solutions
• Support business departments in using and optimizing Business Central and Power BI
• Analyze, document, and coordinate bug fixes with internal and external partners
• Contribute to upgrades of Microsoft Dynamics 365 Business Central
• Capture, structure, and document requirements from business departments
• Coordinate customizations and enhancements with the ERP service provider
• Plan, conduct, and support testing for new functions and releases
• Create and maintain user documentation and support training
• Contribute to ERP, digitization, and IT projects

Requirements

• Degree in business informatics, computer science, or business administration, or comparable vocational training plus relevant experience
• Experience supporting ERP systems, ideally Microsoft Dynamics 365 Business Central or Microsoft Dynamics NAV
• User-oriented Power BI experience, including assisting users and building reports and dashboards
• Understanding of business processes in industrial, trading, or production companies
• Strong communication skills to explain complex topics in an application-oriented way
• Analytical, independent, and structured working style
• Service orientation and enjoyment of collaborating across different functional areas
• Optional: experience in manufacturing or steel/metal trading
• Optional: experience collaborating with external software developers or ERP providers
• Optional: basic AL development knowledge, integrations, and databases
• Optional: experience with test and release management
• Optional: knowledge of process management and digitizing business processes

Benefits

• Attractive compensation
• 30 days of vacation
• Company pension plan
• JobRad
• Group accident insurance
• Good transport connections and free parking
• Structured, hands-on onboarding and individual training/development opportunities
• Collegial working atmosphere and short decision paths
• Long-term, stable work environment with the goal of ongoing collaboration
• Location: mostly on-site in Duisburg; mobile work on a day-to-day basis possible by agreement