IT Project Manager

Quick Facts

Role: IT Project Manager

Focus: Data quality governance and structured issue resolution across multiple enterprise teams

Description

Own and drive the DQIM governance process, coordinating triage and issue resolution across GF, CDW, CCM, and relevant source teams. Monitor backlog health and drive Root Cause Analysis (RCA) progress while escalating blockers, capacity constraints, and dependencies. Lead continuous improvement and automation initiatives, supported by transparent management reporting.

Responsibilities

• Own and drive the DQIM governance process across involved teams
• Lead triage boards and coordinate activities across GF, CDW, CCM, and relevant source teams
• Drive accountability for issue ownership and resolution; escalate blockers and impediments
• Monitor backlog health, ticket ownership, prioritization, RCA progress, and escalations
• Ensure data quality issues move through the resolution process without unnecessary delays
• Identify and implement structural process improvements (intake gates, issue clustering, targeted RCA, closure controls, improved reporting)
• Identify opportunities for process automation and efficiency improvements
• Provide clear, transparent management reporting on backlog status, progress, risks, and dependencies
• Escalate capacity constraints, ownership gaps, dependencies, and other risks impacting issue resolution
• Support initiatives aimed at sustainable backlog reduction and improved data quality governance

Requirements

• Minimum 5 years of experience in IT Project Management, preferably in complex enterprise environments
• Experience coordinating multiple teams, stakeholders, and cross-domain dependencies
• Strong understanding of governance, issue management, backlog management, and escalation processes
• Experience with Root Cause Analysis (RCA) and driving issues through structured resolution processes
• Ability to identify process inefficiencies and drive continuous improvement
• Strong stakeholder management and communication skills, including experience with senior management
• Ability to take ownership, challenge existing processes, and drive accountability across different teams
• Strong analytical and organizational skills with a structured approach to problem-solving
• Fluency in English (written and spoken)

Benefits

• Private medical care
• Co-financing for the sports card
• Constant support of a dedicated consultant
• Employee referral program