Senior ServiceNow Engineer (IRM/GRC)

Quick Facts

• Role: Senior ServiceNow Engineer (IRM/GRC)
• Focus: IRM/GRC, TPRM, and Privacy
• Ownership: Implementation support and long-term ServiceNow platform operations

Description

Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. The role combines technical implementation activities with long-term platform ownership, governance/compliance support, and post–go-live operational responsibility.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM, and Privacy capabilities
• Support governance, compliance, risk management, and audit-related processes
• Participate in technical design reviews and implementation activities
• Review technical deliverables and configurations produced by implementation partners
• Support testing, deployment, and production readiness
• Maintain ServiceNow solutions after go-live
• Receive and maintain technical knowledge transfer
• Provide Level 2 and Level 3 support after deployment
• Develop platform enhancements, automations, integrations, and workflows
• Perform defect resolution, maintenance, and release activities
• Contribute to upgrades, platform optimization, and continuous improvement
• Ensure adherence to architecture, governance, security, and development standards

Requirements

• 3+ years of ServiceNow engineering/development experience
• Background in ServiceNow IRM, Risk Management, and Compliance
• Expertise in TPRM or Privacy capabilities
• Proficiency in ServiceNow configuration, scripting, and integration
• Ability to maintain operational ownership while collaborating with external partners
• Experience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery, and ongoing support
• Familiarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environments
• Strong preference for out-of-the-box solution design and platform standardization
• Flexibility to balance implementation activity with long-term platform ownership, operational support, governance, and continuous improvement
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plus
• Excellent written and verbal communication skills in English (B2+ level)

Benefits

• Stable pay
• Employee Stock Purchase Plan with a 15% discount
• Benefits package: health insurance, multisport, shopping vouchers
• Referral bonuses up to $2,000
• Hybrid-by-design with remote work opportunity within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities
• Career development programs and mentoring
• Thought leadership, soft skills, and well-being programs
• Certification support (Anthropic, Gemini, GCP, Azure, AWS)
• English classes
• Corporate events and social/well-being activities
• Offices with entertainment and relaxation zones, table tennis and football, free snacks and coffee

Note: Benefits are available to employees only. Contractors may be considered; B2B terms are agreed individually.