Junior IT Support Specialist

Quick Facts

• Role: Junior IT Support Specialist

Description

You’ll provide IT support to users, resolve IT requests, and manage the helpdesk. You will also support remote administration and deployments using MDM, investigate and prevent sudden network, hardware, and software issues, and test internal applications and automation. In addition, you’ll prepare workstations for new hires and help with IT equipment purchasing, management, and maintenance while collaborating with other teams.

Responsibilities

• Provide IT support to users and handle IT requests
• Manage helpdesk operations
• Perform remote administration and deployments using MDM
• Troubleshoot and prevent network, hardware, and software issues
• Test internally developed applications and automations
• Prepare workstations for new joiners
• Support purchasing, administration, and maintenance of IT equipment
• Collaborate with all teams and share knowledge

Requirements

• Experience administering end-user operating systems: Windows, Linux, and macOS
• Knowledge of macOS (UNIX) and Windows (Windows Server 2016+)
• Knowledge of TCP/IP and networking fundamentals
• Knowledge of Active Directory and Microsoft 365
• Independence, ability to learn quickly, and a proactive attitude
• Interest in current IT topics and desire to keep developing
• English at a slightly advanced level

Benefits

• Work in a smaller team of experienced professionals
• Informal working environment
• Latest technologies
• Company mobile phone with tariff also for personal use
• Training and development opportunities
• Employee discounts on products
• MultiSport card
• Team-building events and company activities
• Referral bonus for recommending a new colleague
• Psychological and legal counseling and 24/7 veterinary support