Junior IT Administrator

Quick Facts

• Role: Junior IT Administrator (IT support and infrastructure assistance)
• Focus: User support, IT infrastructure, documentation, and project assistance

Description

You will support users via a ticketing system, help troubleshoot technical issues, create documentation, and participate in IT projects and implementations, including user training. The position is oriented toward practical experience with Microsoft systems and applications, with growth into domain administration, virtualization, backup, server and network administration, and security incident handling.

Responsibilities

• Handle incoming IT support requests using a ticketing system
• Assist in resolving technical problems
• Create and maintain documentation
• Participate in projects and help implement new solutions
• Provide user trainings

Requirements

• Technical secondary education
• Practical experience with Microsoft products (systems and applications)
• Interest in hardware and knowledge of computer networks
• Knowledge of Apple macOS is an advantage
• Active driver with a valid Group B license
• Assertive communication and teamwork

Benefits

• Young company culture
• Occasional home office
• Sick day
• Financial bonuses (for completed IT projects, sold hardware, and new customers)
• Pension contribution