Program Product Manager

Quick Facts

• Role: Program Product Manager (Partner Programs)
• Focus: Partner program awareness, adoption, and engagement through partner-facing experiences

Description

As part of the Partner Programs team, you will translate partner-program decisions into partner-facing content, portal experiences, and event communications. You will create enablement assets, coordinate launches, and track adoption and engagement metrics. You will also maintain consistent taxonomy and messaging across all program materials for a partner-first experience.

Responsibilities

• Develop and manage partner-facing content across launches, incentive introductions, requirement changes, and ongoing program updates
• Build and maintain the partner portal program presence (overviews, tier pages, incentive and benefit guides, resource libraries)
• Produce partner-facing enablement content including sales plays, how-to guides, and program reference materials
• Plan and execute content and communications for partner-facing events (executive briefings, quarterly bootcamps, monthly webinars)
• Manage third-party content and production vendors as needed to meet delivery timelines
• Track, analyze, and report program awareness, adoption, and engagement metrics
• Maintain partner program taxonomy and messaging architecture (terminology, language, positioning)

Requirements

• 3–5 years of experience in program coordination, go-to-market execution, or partner-facing content in a B2B technology company
• Strong writing skills to simplify complex program information for partners
• Organized and detail-oriented; able to manage multiple workstreams and deliver against a content calendar
• Experience briefing and coordinating with internal teams and third-party vendors
• Experience working with or alongside a channel partner program (reseller, VAR, system integrator, or distributor model)
• Comfortable using AI tools to accelerate content drafting and apply judgment to refine output

Benefits

• Comprehensive benefits framework for full-time employees, including health and wellness benefits, vacation, paid holidays, 401(k), and life/disability insurance