Program Manager (Provider Data Operations)

Quick Facts

• Role: Program Manager (Provider Data Operations)

• Focus: Mission Simplify initiatives supporting Provider Data Operations transformation

Description

Lead planning, execution, governance, and delivery of complex Mission Simplify initiatives across discovery through operational transition. Partner with business, technology, domain, and operations teams to improve efficiency, provider data accuracy, service levels, regulatory compliance, and enterprise consistency. Manage multiple concurrent projects and communicate progress through executive reporting and governance.

Responsibilities

• Identify opportunities to improve efficiency, service levels, regulatory compliance, and successful implementation

• Develop strategies, ensure prioritization and resource alignment, and achieve strategic objectives

• Manage end-to-end project lifecycle: discovery, requirements, scope, planning, resourcing, budget oversight, implementation, deployment, and transition

• Build integrated project plans with milestones, dependencies, RAID logs, and executive status reporting

• Maintain documentation: action items, issues logs, risk mitigation plans, business requirements, acceptance criteria, and testing readiness

• Lead cross-functional meetings and governance routines with business analysts, SMEs, technology, and operational leaders

• Negotiate to secure resources, resolve issues, mitigate risks, and obtain formal scope sign-off

• Monitor project health, track KPIs, identify risks/issues, and drive mitigation to realize business value

• Support change management, training readiness, stakeholder communications, and operational transition

• Establish and promote project management standards, tools, templates, and best practices

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, related field, or equivalent experience

• 5+ years project implementation, product, or program management experience

Benefits

• Competitive pay

• Health insurance

• 401K and stock purchase plans

• Tuition reimbursement

• Paid time off plus holidays

• Flexible work approach (remote, hybrid, field, or office schedules)

• Actual pay adjusted based on skills, experience, education, and other factors permitted by law

Additional Information

• Equal opportunity employer; consideration provided without regard to protected characteristics

• Qualified applicants with arrest or conviction records considered per applicable law