ICT Solutions Consultant (Commercial & Technical)

Quick Facts

• Role: ICT commercial-technical consultant (presales)

Description

You will handle specific inbound requests from existing and potential customers and manage the full commercial-technical cycle—from initial discussions, through solution design and cost calculation, to agreement and closing. You’ll identify the customer’s technical, operational, and commercial needs and propose feasible ICT solutions across infrastructure, cloud, networks, and IP telephony, presenting and defending proposals online and in person. For more complex opportunities, you will collaborate with sales but will also lead and close many cases independently.

Responsibilities

• Independently process concrete requests from existing and potential customers

• Lead commercial-technical meetings from needs discovery to deal closing

• Identify customer technical, operational, and commercial requirements

• Design solutions in infrastructure, cloud, networks, IP telephony, and related ICT services

• Prepare technical and commercial parts of offers and pricing calculations

• Present and defend proposed solutions (online and in person)

• Collaborate with sales on acquisition and complex opportunities

• Consult with systems engineers, developers, and other specialists

• Prepare implementation, hand over to the delivery team, and oversee that the outcome matches the agreed solution

• Maintain delivered solutions and look for opportunities for further development

• Contribute to product and service development and commercial-product strategy

• Provide expert support for marketing activities

• Communicate mainly online; occasional customer travel within the Czech Republic

Requirements

• At least 5 years of experience in a similar commercial-technical, consulting, or presales position

• Advanced technical knowledge in at least one area: servers and virtualization, cloud solutions, computer networks, or IP telephony

• Ability to independently run and close a sales case

• Commercial thinking and ability to create a technically and economically sensible offer

• Ability to negotiate price, delivery scope, and commercial terms

• Ability to explain technical topics to both specialists and non-technical managers

• Professional communication (very good verbal and written)

• Independence, responsibility, proactive customer-focused approach

• University education

• Basic English for technical documentation

• Driver’s license category B and willingness to travel occasionally

Benefits

• Salary: 60,000–110,000 CZK/month depending on experience, technical depth, and level of independence

• Diverse ICT work (not limited to a single product or technology)

• Real influence on proposed solutions and further development of services

• Support and collaboration with experienced technical experts

• Intensive onboarding during the adaptation period

• Occasional work from home after onboarding and when results match expectations

• After onboarding: employment contract for an indefinite term

• Employee benefits as listed in the offer

Office location: Ostrava; business trips within the Czech Republic.