SweatHouz- Studio Manager, Sherman Oaks

🏢 Summary: Studio Experience Manager role focused on driving membership growth, leading studio operations, and managing team performance in a wellness and recovery environment. The position combines sales leadership, operational oversight, and customer experience management while ensuring safety and service standards. Includes competitive compensation, bonus opportunities, benefits, and career growth. 🗂️ Requirements: High School Diploma or GED, 3+ years experience in sales, Relationship-based selling experience, Experience building value and overcoming objections, Current AED certification, Current First Aid certification, Current CPR certification, Reliable transportation, Ability to lift up to 50 lbs, Ability to perform prolonged standing and walking 📃 Skills: Sales, Leadership, Coaching, Marketing, Scheduling, Inventory, KPIs, CPR, AED, FirstAid 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge. JOB SUMMARY The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying core values of integrity, respect, fairness, and excellence. ESSENTIAL DUTIES & RESPONSIBILITIES Sales and Membership Growth - Achieve studio membership and revenue goals through collaboration with the sales team. - Coach and mentor sales associates on sales techniques and product knowledge. - Track and analyze membership KPIs for strategic decision-making. - Participate in marketing initiatives and promotions to generate leads. Leadership & Team Management - Build and cultivate a high-performing and engaged team. - Provide training and coaching to team members. - Lead by example with strong communication and customer service skills. - Implement performance management practices including goal setting and feedback. Operational Excellence - Oversee daily studio operations including scheduling, staff assignments, inventory management, and policy adherence. - Maintain a clean, safe, and inviting studio environment. - Manage studio cleanliness and allocate cleaning staff effectively. - Identify and implement operational improvements. KEY SKILLS & ABILITIES - Leadership and team motivation. - Business acumen and understanding of sales and operations. - Strategic thinking and problem-solving. - Relationship-based selling and persuasion. - Delegation and team empowerment. MINIMUM QUALIFICATIONS - High School Diploma or GED required. - Degree in a related field preferred. - 3+ years of experience in a sales environment. - 3+ years management experience preferred. - Current AED/First Aid/CPR certification. - Reliable means of mobility for travel to studio location. PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS - Ability to lift up to 50 lbs. - Ability to squat, bend, reach, jump, stand, and walk for extended periods. - Exposure to cleaning chemicals and sanitizing agents. - Comfortable administering CPR/AED protocols. INTERPERSONAL SKILLS - Inquisitive and eager to learn. - Attentive, empathetic, and considerate. - Dependable and reliable. - Enthusiastic and passionate about health and wellness. - Performance-minded and results-driven. - Energetic and self-motivated. - Honest and demonstrates integrity. BENEFITS - Competitive compensation and bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan including medical, dental, vision, and 401(k). - Flexible vacation. - Supportive leadership team. COMPENSATION $70,304 annually plus bonus opportunities. Momentic Studios Inc. is an equal opportunity employer.

🏢 Summary: Studio Experience Manager role focused on driving membership growth, sales performance, and operational excellence for a wellness recovery studio. The position includes leading teams, coaching sales staff, managing studio operations, and ensuring high-quality guest experiences. Offers competitive compensation, bonus opportunities, flexible scheduling, benefits, and career growth. 🗂️ Requirements: High School Diploma or GED, 3+ years sales experience, Relationship-based selling experience, Objection handling experience, 3+ years management experience, Team leadership experience, Coaching and performance management experience, Current AED certification, Current First Aid certification, Current CPR certification, Reliable transportation, Ability to lift up to 50 lbs 📃 Skills: Sales, Leadership, Coaching, Marketing, KPIs, Inventory, CPR, AED, FirstAid, Scheduling 🏢 Description: SweatHouz- Presale Manager, Sherman Oaks ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge. JOB SUMMARY The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence. ESSENTIAL DUTIES & RESPONSIBILITIES Sales and Membership Growth Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones. Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge. Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making. Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads. Leadership & Team Management Build and cultivate a high performing, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed. Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles. Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same. Performance management: Implement effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews. Operational Excellence Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures. Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members. Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%. Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in both the team member and member experience. Implement effective solutions as needed. KEY SKILLS & ABILITIES Leadership: Can you inspire a shared sense of purpose in the studio? This includes leading your team through change, getting buy-in, and coaching through ambiguity. Business Acumen: Can you see beyond the surface and understand the intricate dance of sales and operations? Strategic Thinking: Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge, analyze its components, and forge solutions that deliver financial results? Persuasion: Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio? Delegation and Empowerment: Can you delegate in a way that drives strong revenue and meets membership targets? MINIMUM QUALIFICATIONS High School Diploma or GED required. Degree in a related field preferred. 3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections. 3+ years Management experience preferred, including leading teams, coaching, and driving performance outcomes. Current AED/First Aid/CPR certification Reliable means of mobility for travel to studio location PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS Must be able to lift up to 50 lbs. Physical efforts required for daily duties, including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking Exposure to cleaning chemicals and sanitizing agents Must be comfortable administering CPR/AED protocols INTERPERSONAL SKILLS Inquisitive: Eager to learn and understand. Attentive: Mindful, observant, empathetic, and considerate of others. Dependable: Consistent, flexible, true to their word, and reliable. Enthusiastic & Passionate Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service. Performance-Minded: Strives for excellence, continuously improves abilities, and delivers results at the highest level. Energetic: Possesses strong endurance, is self-motivated, and faces challenges head-on. Honest: Demonstrates high integrity, conscientiousness, and truthfulness. BENEFITS Competitive Compensation and Bonus Eligibility Flexible Work Schedule Free Drop-In Sessions Career Growth Opportunities Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) Flexible Vacation Supportive Leadership Team COMPENSATION: $75,000 annually + bonus opportunities Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.

🏢 Summary: Sales Associate role focused on membership sales, guest engagement, lead generation, and member retention within a wellness studio offering infrared sauna and cold plunge services. The position includes relationship-based selling, customer service, studio operations support, and maintaining a clean and welcoming environment. Benefits include bonus opportunities, flexible scheduling, wellness perks, and comprehensive benefits for full-time employees. 🗂️ Requirements: High school diploma or GED, 1+ years of sales or customer service experience, Experience with relationship-based selling and value-building, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform prolonged standing, walking, bending, squatting, and reaching, Comfortable administering CPR/AED protocols 📃 Skills: Sales, CustomerService, LeadGeneration, CRM, CPR, AED, FirstAid, Retail, Prospecting, Outreach 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. - Communicates membership options in a clear and concise manner. - Effectively and professionally enrolls guests using company sales techniques and protocol. - Onboards new members successfully and assists with all member retention activities in order to drive club profitability. Prospecting & Lead Generation - Effectively schedule appointments and follow up on all leads and potential new business opportunities. - Communicate and promote marketing campaigns and special offers to leads and existing members. - Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience - Partner with the Studio Manager to ensure a best-in-class, member-centric experience. - Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. - Build strong name relationships with members and act as a resource for their questions and concerns. - Clean and sanitize suites between sessions and maintain the overall cleanliness of the studio, including common areas and equipment, in accordance with SWTHZ standards. KEY SKILLS & ATTRIBUTES - Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others' success. - Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. - Integrity & Dependability: Reliable, consistent, and true to their word. - Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. - Adaptability & Resilience: Thrives in fast-changing environments and comfortable navigating ambiguity. MINIMUM REQUIREMENTS - High school diploma or GED. - Current AED/First Aid/CPR certification preferred. - 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building. - Reliable means of mobility for travel to studio location. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Must be able to lift up to 50 lbs. - Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. - Exposure to cleaning chemicals and sanitizing agents. - Must be comfortable with administering CPR/AED protocols. BENEFITS - Bonus Eligibility. - Flexible Work Schedule. - Free Drop-In Sessions. - Career Growth Opportunities. - Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees. - Supportive Team Environment. STARTING SALARY $18.00/hour - $21/hr plus quarterly bonus opportunities. Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

🏢 Summary: Sales Associate role focused on delivering a relationship-based sales experience, driving new membership enrollments, and supporting member retention in a wellness studio environment. The position combines lead management, guest engagement, and retail promotion to maximize conversions and studio profitability. Offers hourly pay with bonus opportunities, benefits for full-time employees, and career growth potential. 🗂️ Requirements: High school diploma or GED, Current AED certification, Current First Aid certification, Current CPR certification, 1+ year experience in sales or customer service, Experience in relationship-based selling, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform physical activities (squatting, bending, reaching, prolonged standing, walking), Ability to administer CPR/AED protocols 📃 Skills: Sales, LeadManagement, CustomerService, CPR, AED, FirstAid, Retail, Outreach 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 60 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. - Communicates membership options in a clear and concise manner. - Effectively and professionally enrolls guests using company sales techniques and protocol. - Onboards new members successfully and assists with all member retention activities in order to drive club profitability. Prospecting & Lead Generation - Effectively schedule appointments and follow up on all leads and potential new business opportunities. - Communicate and promote marketing campaigns and special offers to leads and existing members. - Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience - Partner with the Studio Manager to ensure a best-in-class, member-centric experience. - Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. - Build strong relationships with members and act as a resource for their questions and concerns. - Maintain a clean, welcoming, and well-organized studio environment. KEY SKILLS & ATTRIBUTES - Active Listening & Relationship Building - Product Expertise & Persuasion - Integrity & Dependability - Enthusiastic & Performance-Driven - Adaptability & Resilience MINIMUM REQUIREMENTS - High school diploma or GED - Current AED/First Aid/CPR certification - 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building - Reliable means of mobility for travel to studio location PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Must be able to lift up to 50 lbs. - Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. - Must be comfortable with administering CPR/AED protocols. BENEFITS - Bonus Eligibility - Flexible Work Schedule - Free Drop-In Sessions - Career Growth Opportunities - Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees - Supportive Team Environment STARTING SALARY: $18.00/hour - $21/hr plus quarterly bonus opportunities Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

🏢 Summary: Sales Associate role focused on membership sales, guest engagement, lead generation, and member retention at a wellness recovery studio offering infrared sauna and cold plunge services. The position includes customer service, studio operations support, and maintaining a clean and welcoming environment. Benefits include bonus opportunities, flexible scheduling, wellness perks, and career growth. 🗂️ Requirements: High school diploma or GED, Current AED certification, Current First Aid certification, Current CPR certification, 1+ years of sales or customer service experience, Experience with relationship-based selling, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform prolonged standing and physical activities, Comfort administering CPR/AED protocols 📃 Skills: Sales, CustomerService, CPR, AED, FirstAid, LeadGeneration, Prospecting, Retail, CRM, Sanitation 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. - Communicates membership options in a clear and concise manner. - Effectively and professionally enrolls guests using company sales techniques and protocol. - Onboards new members successfully and assists with all member retention activities in order to drive club profitability. Prospecting & Lead Generation - Effectively schedule appointments and follow up on all leads and potential new business opportunities. - Communicate and promote marketing campaigns and special offers to leads and existing members. - Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience - Partner with the Studio Manager to ensure a best-in-class, member-centric experience. - Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. - Build strong relationships with members and act as a resource for their questions and concerns. - Clean and sanitize suites between sessions and maintain the overall cleanliness of the studio, including common areas and equipment, in accordance with SWTHZ standards. KEY SKILLS & ATTRIBUTES - Active listening and relationship building. - Product expertise and persuasive communication. - Integrity and dependability. - Enthusiastic and performance-driven mindset. - Adaptability and resilience. MINIMUM REQUIREMENTS - High school diploma or GED. - Current AED/First Aid/CPR certification. - 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building. - Reliable means of mobility for travel to studio location. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Must be able to lift up to 50 lbs. - Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. - Exposure to cleaning chemicals and sanitizing agents. - Must be comfortable with administering CPR/AED protocols. BENEFITS - Bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees. - Supportive team environment. STARTING SALARY $18.00/hour to $20.00/hour plus bonus opportunities. Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

🏢 Summary: Part-time Sales Associate role focused on delivering a relationship-based sales experience, driving membership enrollments, and supporting member retention in a wellness studio environment. The position combines sales, lead management, customer service, and studio maintenance responsibilities. Weekend availability is required, with performance-based bonuses and growth opportunities. 🗂️ Requirements: High school diploma or GED, 1+ year experience in sales or customer service, Experience with relationship-based selling, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform physical activities (standing, bending, squatting, walking), Comfort administering CPR/AED protocols, Availability to work weekends 📃 Skills: Sales, CRM, LeadManagement, CPR, AED, FirstAid 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 60 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. This job is a part-time position covering weekends. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services, and amenities tied to individual needs and goals. - Communicates membership options clearly and concisely. - Enrolls guests using company sales techniques and protocol. - Onboards new members and assists with member retention activities to drive profitability. Prospecting & Lead Generation - Schedules appointments and follows up on leads and new business opportunities. - Communicates and promotes marketing campaigns and special offers. - Manages leads using company software and executes daily outreach to maximize conversion. Member Experience - Partners with the Studio Manager to ensure a member-centric experience. - Provides a friendly check-in process and addresses inquiries professionally. - Builds strong relationships with members and acts as a resource for questions and concerns. - Cleans and sanitizes suites between sessions and maintains overall studio cleanliness in accordance with standards. KEY SKILLS & ATTRIBUTES - Active listening and relationship building. - Product expertise and persuasive communication. - Integrity and dependability. - Enthusiasm and performance-driven mindset. - Adaptability and resilience. MINIMUM REQUIREMENTS - High school diploma or GED. - Current AED/First Aid/CPR certification (preferred). - 1+ years of experience in sales or customer service with a focus on relationship-based selling and value-building. - Reliable means of transportation to the studio. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Ability to lift up to 50 lbs. - Ability to squat, bend, reach, stand for prolonged periods, and walk. - Exposure to cleaning chemicals and sanitizing agents. - Comfortable administering CPR/AED protocols. BENEFITS - Bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees. - Supportive team environment. Pay Transparency: $18/hr + bonus opportunities. Momentic Studios Inc. is an equal opportunity employer. This job description outlines general requirements and may be adjusted as necessary to support organizational needs.

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: Project Manager role focused on leading web and mobile software projects for international healthcare clients, managing small development teams and delivering digital products from concept to launch. The position involves budget control, client communication, and product-oriented project execution in a collaborative environment. 🗂️ Requirements: Minimum 2 years experience as Project Manager in IT, Experience in software house environment, Experience managing web applications, Experience managing mobile applications, Experience managing small teams (up to 6-8 members), Experience with Jira, Experience managing project budgets, Fluent English (C1), Fluent Polish (C1), Ability to create project specifications and valuations 📃 Skills: Jira, Web, Mobile, Budgeting, English, Polish, ProjectManagement 🏢 Description: About Momentum: At Momentum, we accelerate digital innovation in healthcare. Our mission is to empower HealthTech startups and scaleups by transforming ideas into cutting-edge digital products. We combine deep industry expertise, strategic consulting, and full-stack development to create solutions that drive growth, compliance, and patient impact. We believe in technology that makes healthcare more accessible, efficient, and human-centered. Role overview: ​​Let’s work on interesting projects for clients around the world, managing teams of talented software engineers! At Momentum, we follow a collaborative, impact-driven approach to building digital health solutions. We aim to create a world where no one feels helpless because of a lack of medical information or diagnostics access. Every day, we work towards making people feel more empowered and safe regarding their health. Requirements: At least 2 years of experience in an IT company as Project Manager, Preferred experience in a software house, Product-focused mindset: understanding products; ability to identify product needs and supporting product growth, Fluent English (C1), Fluent Polish (C1), Strong sense of responsibility and independence, Experience with Jira, Experience in managing web and mobile applications, Good organization and prioritization skills, Experience in managing small teams (up to 6-8 team members), Ability to negotiate with clients and developers, Creative problem solving (in projects and in communication with a client), Ability to gather customer feedback and readiness to communicate it to developers, Experience in managing budgets, Ability to make decisions and work under time pressure. Responsibilities: Leading projects for clients around the world (building products from scratch and developing existing ones), Supervising work on mobile and web applications, Contacting and maintaining relations with both sides: clients and developers, Creating specifications and valuations of projects, Negotiating with clients and developers, Creating reports and settlements, keeping all kinds of documents in order, Controlling projects’ budgets, keeping track of deadlines and estimating delivery time, Taking care of developers in a project, as well as planning and managing your team work, Advising the client (business solutions or recommending the appropriate approach to the project). What We Value: Clarity in focus and dedication to building digital products that elevate healthcare and improve quality of life. Flair to face challenges with boldness, creativity, and a proactive mindset. Grit to take ownership, stay ambitious, and deliver refined, high-quality solutions. Impact through meaningful innovation that makes pioneering medical discoveries accessible and human-centered. Ability to collaborate efficiently in teams of technical and non-technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. What we offer: Open Source Contribution: We don’t just talk about Open Source, we live it. You’ll have the dedicated time and space to contribute to global projects and build your own legacy. Modern Workspace: We provide a modern and comfortable office environment, right in the heart of Wrocław. Work-Life Harmony: Enjoy flexible working hours, allowing you to find the perfect balance between work and life. Stay Active: Our company Multisport benefit encourages you to stay fit and take care of your well-being. Your Health Matters: Access to private healthcare ensures you're taken care of when you need it most. Remote Support: For our remote team members we offer reimbursement for necessary and the non-necessary office visits. Freedom of choice: We understand that we all have different lifestyles and needs, that's why the Worksmile Cafeteria System gives you access to hundreds of non-wage benefits to choose from. Security and peace of mind: We provide the option to join our comprehensive insurance plan, for your and your loved one’s security. Team Building & Development Fun(d): We believe in the power of fun and development, and microfunds are here to bring some excitement into your work-life or you can access them to develop your skills and gain knowledge. Thinking of applying? Awesome! Here’s what happens next: As a standard, we keep our recruitment processes short and to the point. Here is a detailed breakdown of the workflow for this position: Initial phone interview (30 min): We'll have a quick chat to get to know each other and discuss your experience. It's a great opportunity for us both to see if there's a good fit. Interview with your future manager (60 min): Next, you'll meet with your potential manager to dive deeper into your professional experience, discuss your approach to project management, and talk about our team and company. Case study with a mini-workshop (45 min): We'll send you a brief from a fictional client beforehand. Your task will be to analyze it, and then, during the meeting, clarify the necessary details by leading a mini-workshop with the "client." This is your chance to show us how you approach a real-world challenge. Meeting with the CEO (15 min): If you successfully pass the previous stages, we will invite you to meet with our CEO. This is a unique chance to hear firsthand about the company's vision, mission, and long-term goals, and to ask questions about the direction we are heading Decision and feedback: After all the stages are complete, we'll get back to you with our final decision and detailed feedback on your application. If you have any questions, get in touch with us!

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD