Sweathouz- Sales Associate, Venice Beach

🏢 Summary: Sales Associate role focused on delivering a relationship-based sales experience, driving new membership enrollments, and supporting member retention in a wellness studio environment. The position combines lead management, guest engagement, and retail promotion to maximize conversions and studio profitability. Offers hourly pay with bonus opportunities, benefits for full-time employees, and career growth potential. 🗂️ Requirements: High school diploma or GED, Current AED certification, Current First Aid certification, Current CPR certification, 1+ year experience in sales or customer service, Experience in relationship-based selling, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform physical activities (squatting, bending, reaching, prolonged standing, walking), Ability to administer CPR/AED protocols 📃 Skills: Sales, LeadManagement, CustomerService, CPR, AED, FirstAid, Retail, Outreach 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 60 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. - Communicates membership options in a clear and concise manner. - Effectively and professionally enrolls guests using company sales techniques and protocol. - Onboards new members successfully and assists with all member retention activities in order to drive club profitability. Prospecting & Lead Generation - Effectively schedule appointments and follow up on all leads and potential new business opportunities. - Communicate and promote marketing campaigns and special offers to leads and existing members. - Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience - Partner with the Studio Manager to ensure a best-in-class, member-centric experience. - Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. - Build strong relationships with members and act as a resource for their questions and concerns. - Maintain a clean, welcoming, and well-organized studio environment. KEY SKILLS & ATTRIBUTES - Active Listening & Relationship Building - Product Expertise & Persuasion - Integrity & Dependability - Enthusiastic & Performance-Driven - Adaptability & Resilience MINIMUM REQUIREMENTS - High school diploma or GED - Current AED/First Aid/CPR certification - 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building - Reliable means of mobility for travel to studio location PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Must be able to lift up to 50 lbs. - Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. - Must be comfortable with administering CPR/AED protocols. BENEFITS - Bonus Eligibility - Flexible Work Schedule - Free Drop-In Sessions - Career Growth Opportunities - Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees - Supportive Team Environment STARTING SALARY: $18.00/hour - $21/hr plus quarterly bonus opportunities Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

🏢 Summary: Sales Associate role focused on membership sales, guest engagement, lead generation, and member retention within a wellness studio offering infrared sauna and cold plunge services. The position includes relationship-based selling, customer service, studio operations support, and maintaining a clean and welcoming environment. Benefits include bonus opportunities, flexible scheduling, wellness perks, and comprehensive benefits for full-time employees. 🗂️ Requirements: High school diploma or GED, 1+ years of sales or customer service experience, Experience with relationship-based selling and value-building, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform prolonged standing, walking, bending, squatting, and reaching, Comfortable administering CPR/AED protocols 📃 Skills: Sales, CustomerService, LeadGeneration, CRM, CPR, AED, FirstAid, Retail, Prospecting, Outreach 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. - Communicates membership options in a clear and concise manner. - Effectively and professionally enrolls guests using company sales techniques and protocol. - Onboards new members successfully and assists with all member retention activities in order to drive club profitability. Prospecting & Lead Generation - Effectively schedule appointments and follow up on all leads and potential new business opportunities. - Communicate and promote marketing campaigns and special offers to leads and existing members. - Manage leads using company software and execute daily outreach activities to maximize conversion. Member Experience - Partner with the Studio Manager to ensure a best-in-class, member-centric experience. - Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. - Build strong name relationships with members and act as a resource for their questions and concerns. - Clean and sanitize suites between sessions and maintain the overall cleanliness of the studio, including common areas and equipment, in accordance with SWTHZ standards. KEY SKILLS & ATTRIBUTES - Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others' success. - Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. - Integrity & Dependability: Reliable, consistent, and true to their word. - Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. - Adaptability & Resilience: Thrives in fast-changing environments and comfortable navigating ambiguity. MINIMUM REQUIREMENTS - High school diploma or GED. - Current AED/First Aid/CPR certification preferred. - 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building. - Reliable means of mobility for travel to studio location. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Must be able to lift up to 50 lbs. - Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. - Exposure to cleaning chemicals and sanitizing agents. - Must be comfortable with administering CPR/AED protocols. BENEFITS - Bonus Eligibility. - Flexible Work Schedule. - Free Drop-In Sessions. - Career Growth Opportunities. - Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees. - Supportive Team Environment. STARTING SALARY $18.00/hour - $21/hr plus quarterly bonus opportunities. Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

🏢 Summary: Part-time Sales Associate role focused on delivering a relationship-based sales experience, driving membership enrollments, and supporting member retention in a wellness studio environment. The position combines sales, lead management, customer service, and studio maintenance responsibilities. Weekend availability is required, with performance-based bonuses and growth opportunities. 🗂️ Requirements: High school diploma or GED, 1+ year experience in sales or customer service, Experience with relationship-based selling, Reliable transportation to studio location, Ability to lift up to 50 lbs, Ability to perform physical activities (standing, bending, squatting, walking), Comfort administering CPR/AED protocols, Availability to work weekends 📃 Skills: Sales, CRM, LeadManagement, CPR, AED, FirstAid 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 60 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion. JOB SUMMARY The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. This job is a part-time position covering weekends. ESSENTIAL DUTIES & RESPONSIBILITIES Guest Experience & New Membership Enrollment - Executes the relationship-based sales model with each intro and relates how SWTHZ services will satisfy their needs and goals. - Tours potential members through the studio and describes the facilities, services, and amenities tied to individual needs and goals. - Communicates membership options clearly and concisely. - Enrolls guests using company sales techniques and protocol. - Onboards new members and assists with member retention activities to drive profitability. Prospecting & Lead Generation - Schedules appointments and follows up on leads and new business opportunities. - Communicates and promotes marketing campaigns and special offers. - Manages leads using company software and executes daily outreach to maximize conversion. Member Experience - Partners with the Studio Manager to ensure a member-centric experience. - Provides a friendly check-in process and addresses inquiries professionally. - Builds strong relationships with members and acts as a resource for questions and concerns. - Cleans and sanitizes suites between sessions and maintains overall studio cleanliness in accordance with standards. KEY SKILLS & ATTRIBUTES - Active listening and relationship building. - Product expertise and persuasive communication. - Integrity and dependability. - Enthusiasm and performance-driven mindset. - Adaptability and resilience. MINIMUM REQUIREMENTS - High school diploma or GED. - Current AED/First Aid/CPR certification (preferred). - 1+ years of experience in sales or customer service with a focus on relationship-based selling and value-building. - Reliable means of transportation to the studio. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT - Ability to lift up to 50 lbs. - Ability to squat, bend, reach, stand for prolonged periods, and walk. - Exposure to cleaning chemicals and sanitizing agents. - Comfortable administering CPR/AED protocols. BENEFITS - Bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees. - Supportive team environment. Pay Transparency: $18/hr + bonus opportunities. Momentic Studios Inc. is an equal opportunity employer. This job description outlines general requirements and may be adjusted as necessary to support organizational needs.

🏢 Summary: Studio Experience Manager role focused on driving membership growth, leading studio operations, and managing team performance in a wellness and recovery environment. The position combines sales leadership, operational oversight, and customer experience management while ensuring safety and service standards. Includes competitive compensation, bonus opportunities, benefits, and career growth. 🗂️ Requirements: High School Diploma or GED, 3+ years experience in sales, Relationship-based selling experience, Experience building value and overcoming objections, Current AED certification, Current First Aid certification, Current CPR certification, Reliable transportation, Ability to lift up to 50 lbs, Ability to perform prolonged standing and walking 📃 Skills: Sales, Leadership, Coaching, Marketing, Scheduling, Inventory, KPIs, CPR, AED, FirstAid 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge. JOB SUMMARY The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying core values of integrity, respect, fairness, and excellence. ESSENTIAL DUTIES & RESPONSIBILITIES Sales and Membership Growth - Achieve studio membership and revenue goals through collaboration with the sales team. - Coach and mentor sales associates on sales techniques and product knowledge. - Track and analyze membership KPIs for strategic decision-making. - Participate in marketing initiatives and promotions to generate leads. Leadership & Team Management - Build and cultivate a high-performing and engaged team. - Provide training and coaching to team members. - Lead by example with strong communication and customer service skills. - Implement performance management practices including goal setting and feedback. Operational Excellence - Oversee daily studio operations including scheduling, staff assignments, inventory management, and policy adherence. - Maintain a clean, safe, and inviting studio environment. - Manage studio cleanliness and allocate cleaning staff effectively. - Identify and implement operational improvements. KEY SKILLS & ABILITIES - Leadership and team motivation. - Business acumen and understanding of sales and operations. - Strategic thinking and problem-solving. - Relationship-based selling and persuasion. - Delegation and team empowerment. MINIMUM QUALIFICATIONS - High School Diploma or GED required. - Degree in a related field preferred. - 3+ years of experience in a sales environment. - 3+ years management experience preferred. - Current AED/First Aid/CPR certification. - Reliable means of mobility for travel to studio location. PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS - Ability to lift up to 50 lbs. - Ability to squat, bend, reach, jump, stand, and walk for extended periods. - Exposure to cleaning chemicals and sanitizing agents. - Comfortable administering CPR/AED protocols. INTERPERSONAL SKILLS - Inquisitive and eager to learn. - Attentive, empathetic, and considerate. - Dependable and reliable. - Enthusiastic and passionate about health and wellness. - Performance-minded and results-driven. - Energetic and self-motivated. - Honest and demonstrates integrity. BENEFITS - Competitive compensation and bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan including medical, dental, vision, and 401(k). - Flexible vacation. - Supportive leadership team. COMPENSATION $70,304 annually plus bonus opportunities. Momentic Studios Inc. is an equal opportunity employer.

🏢 Summary: Studio Experience Manager role focused on driving membership growth, sales performance, and operational excellence for a wellness recovery studio. The position includes leading teams, coaching sales staff, managing studio operations, and ensuring high-quality guest experiences. Offers competitive compensation, bonus opportunities, flexible scheduling, benefits, and career growth. 🗂️ Requirements: High School Diploma or GED, 3+ years sales experience, Relationship-based selling experience, Objection handling experience, 3+ years management experience, Team leadership experience, Coaching and performance management experience, Current AED certification, Current First Aid certification, Current CPR certification, Reliable transportation, Ability to lift up to 50 lbs 📃 Skills: Sales, Leadership, Coaching, Marketing, KPIs, Inventory, CPR, AED, FirstAid, Scheduling 🏢 Description: ABOUT SWTHZ SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge. JOB SUMMARY The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying core values of integrity, respect, fairness, and excellence. ESSENTIAL DUTIES & RESPONSIBILITIES Sales and Membership Growth - Achieve studio membership and revenue goals through collaboration with the sales team. - Coach and mentor sales associates on sales techniques and product knowledge. - Track and analyze membership KPIs for strategic decision-making. - Participate in marketing initiatives and promotions to generate leads. Leadership & Team Management - Build and cultivate a high-performing and engaged team. - Provide training and coaching to team members. - Lead by example with strong communication and customer service skills. - Implement performance management practices including goal setting and reviews. Operational Excellence - Oversee daily studio operations including scheduling, staff assignments, inventory management, and policy adherence. - Maintain a clean, safe, and inviting studio environment. - Manage studio cleanliness and allocate cleaning staff effectively. - Identify and implement operational improvements to enhance member and employee experience. KEY SKILLS & ABILITIES - Leadership and team motivation. - Business acumen in sales and operations. - Strategic thinking and problem-solving. - Relationship-based selling and persuasion. - Delegation and team empowerment. MINIMUM QUALIFICATIONS - High School Diploma or GED required. - Degree in a related field preferred. - 3+ years of experience in a sales environment with relationship-based selling experience. - 3+ years management experience preferred. - Current AED/First Aid/CPR certification. - Reliable transportation to studio location. PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS - Ability to lift up to 50 lbs. - Physical activity including squatting, bending, reaching, standing, and walking. - Exposure to cleaning chemicals and sanitizing agents. - Comfort administering CPR/AED protocols. INTERPERSONAL SKILLS - Inquisitive and eager to learn. - Attentive, observant, and empathetic. - Dependable and flexible. - Passionate about health and wellness. - Performance-minded and energetic. - Honest with high integrity. BENEFITS - Competitive compensation and bonus eligibility. - Flexible work schedule. - Free drop-in sessions. - Career growth opportunities. - Comprehensive benefits plan including medical, dental, vision, and 401(k). - Flexible vacation. - Supportive leadership team. COMPENSATION $70,000-$75,000 annually plus bonus opportunities. Momentic Studios Inc. is an equal opportunity employer.

🏢 Summary: Reception Manager role overseeing Club Reception operations, team leadership, and member relations in a fast-paced hospitality environment. Responsible for supervising staff, managing schedules and payroll, handling member inquiries and disputes, and ensuring service, compliance, and operational standards are met. Offers competitive compensation, benefits, and career development opportunities. 🗂️ Requirements: Minimum 6+ years relevant work experience, Minimum 3+ years in managerial/supervisory role, Experience managing and developing reception teams, Experience with high-volume phone lines and professional inquiry handling, Ability to manage staff scheduling and payroll, Strong problem-solving and conflict resolution skills, Ability to multitask in high-volume environment, Strong verbal and written communication skills, Flexible availability including nights, weekends, holidays, Ability to meet physical job requirements (standing 8+ hours, lifting 20 lbs) 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos! Main Duties Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff. Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure Organize, schedule and conduct staff meetings and agendas monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed Work with Reception Manager to establish and maintain department operating procedures Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications: Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity) Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team Must have OpenTable, Salesforce and Opera experience is not a must but would be nice Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills and ability to understand and follow written and verbal instructions Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry, or lift at least 20 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. Salary Range (New York): $80,000—$85,000 USD

🏢 Summary: Part-time Server role responsible for delivering an elevated dining experience by educating guests on menu items, managing orders through POS, and ensuring seamless service coordination between FOH and BOH. The position requires maintaining service standards, handling allergies and special requests, and supporting team operations in a fast-paced hospitality environment. The role also involves compliance with health and safety policies and completion of operational checklists and reports. 🗂️ Requirements: Minimum 2+ years experience in similar server role, Ability to work in fast-paced, high-volume environment, Demonstrated competency through required training schedule, Ability to work flexible shifts including weekends and holidays, Tips certification, POS system knowledge, Ability to follow health and safety regulations, Ability to lift at least 20 pounds, Ability to stand and perform physical tasks for extended periods 📃 Skills: POS, FoodSafety, AllergenKnowledge, ServiceStandards, OrderEntry, Upselling 🏢 Description: The Role At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests on all menu items and associated allergies while presenting an approachable and elevated experience by following Soho House Service Standards. The Server ensures successful service and guest satisfaction by collaborating with team members, completing pre-service and post-service duties, accurately entering orders into POS, and supporting additional member or guest requests. A successful Server maintains a positive and influential attitude, is detail oriented, process driven, and flexible while working under pressure to ensure seamless communication between Front of House (FOH) and Back of House (BOH) staff. Main Duties - Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes learned in Club School - Elevate the dining experience with food and drink pairing options and discuss specials to drive sales in accordance with Soho House Standards - Communicate with Management and Executive Chef regarding allergies or potential risks encountered during service - Complete checkout reports at the end of each shift with management sign-off - Adhere to health and safety policies and all company policies, procedures, standards, and applicable laws - Ensure food orders are plated and coursed correctly before serving - Assist runners and bussers with expo and service bar tickets to support table orders - Clean and stock server alley and bar area and polish silverware, plates, and glassware as needed - Maintain full knowledge of the menu and provide recommendations to members and guests - Perform other duties as assigned by supervisor or manager Required Skills/Qualifications - Minimum of 2+ years' experience in similar capacity - Ability to thrive in fast-paced, high-volume environments and solve problems under pressure - Demonstrated hospitality, approachability, and customer service focus - Demonstrated competency as outlined in training schedule and Club School - Ability to work flexible shifts including weekends and holidays - Ability to take direction and work both in a team and autonomously - Tips certified and POS knowledge Physical Requirements - Ability to grasp, turn, and hold objects - Ability to move quickly throughout the property - Ability to move, pull, carry, or lift at least 20 pounds - Ability to kneel, bend, crouch, climb, stoop, reach, push, twist, walk, and squat - Ability to stand, walk, lift, and bend for long periods Why work with us Soho House offers competitive compensation packages with global benefits and perks, along with training to develop technical and managerial skills. Health Care + 401K - Medical, Dental & Vision benefits for full-time employees - Retirement fund with 2% match Paid Time Off - Sick days and vacation days for full-time employees Career Development - Opportunities for domestic or international career progression Soho Impact - Community initiatives including mentoring, apprenticeship, outreach, and sustainability Learning & Development - Access to internal and external courses Cookhouse & House Tonic - Food and drink programs, training, and events Team Events - Monthly activities including fitness sessions, screenings, and art classes Team Meal - Complimentary substantial meal while on duty Pay Range $17.87 USD

🏢 Summary: Leadership role overseeing Club Reception operations, managing staff, service standards, and member relations in a fast-paced hospitality environment. Responsible for team development, scheduling, payroll, systems accuracy, and resolving member and guest issues. Ensures high service quality aligned with brand standards while maintaining compliance and operational efficiency. 🗂️ Requirements: 6+ years relevant work experience, 3+ years in managing or supervisory role, Experience managing and training reception teams, Experience handling high-volume phone lines, Ability to manage staff scheduling and payroll, Experience resolving guest disputes and conflict resolution, Ability to work nights, weekends, and holidays, Ability to work on feet for 8+ hours, Ability to lift up to 20 pounds 📃 Skills: OpenTable, Salesforce, Opera, Payroll, Scheduling 🏢 Description: The Role At Soho House a Reception Manager is an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations. A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos. Main Duties Influential leader, trainer and approachable mentor to ensure communication strategies and messaging are followed and consistency is maintained Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation Organize, schedule and conduct staff meetings monthly Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk Process all member, guest and staff disputes and claims in a timely manner and communicate next steps Establish and maintain department operating procedures Manage day-to-day Club Reception operations and respond in a courteous, professional and rapid manner to resolve difficulties Ensure all systems are kept up to date with accurate information and standards are met from local and regional compliance as well as health and safety Required Skills/Qualifications Minimum of 6+ years of equivalent work experience (3+ years in managing/supervisory capacity) Experienced leader in training and developing an elevated and approachable reception team environment Experience with OpenTable, Salesforce and Opera preferred Experience answering high-volume phone lines and handling inquiries professionally and timely Problem solving and conflict resolution skills Detail oriented with ability to multi-task in a high-volume environment Strong communication skills and ability to follow written and verbal instructions Flexible schedule with ability to work nights, weekends and holidays as needed Physical Requirements Must be able to seize, grasp, turn and hold objects with hands Must be able to work on your feet for at least 8 hours Fast paced movements required to move throughout the club Must be able to move, pull, carry or lift at least 20 pounds Occasionally kneel, bend, crouch and climb as required Benefits Competitive compensation packages with global benefits and perks Health Care + 401K: Medical, Dental & Vision and Retirement fund with a 2% match for full-time employees Paid Time Off: Sick days and vacation days for full-time employees Career Development opportunities domestically or internationally, managerially or technically Soho Impact initiatives including mentoring, apprenticeship, local outreach and sustainability Learning & Development courses available internally and externally Cookhouse & House Tonic events and activities Team Events including fitness sessions, cinema screenings and art classes Team Meal provided while on duty Salary Range $80,000—$85,000 USD

🏢 Summary: Server role in a fast-paced hospitality environment focused on delivering elevated dining experiences, guest service, menu knowledge, and efficient front-of-house operations. The position requires collaboration with FOH and BOH teams, POS usage, and adherence to service and safety standards. 🗂️ Requirements: 2+ years of experience in a similar server role, Ability to work in fast-paced, high-volume environments, POS knowledge, Tips certification, Ability to work flexible shifts, weekends, and holidays, Ability to work independently and in a team environment, Demonstrated competency in training schedule and Club School, Knowledge of menu items and allergy awareness 📃 Skills: POS, FOH, BOH, Hospitality, Service, Sales, Food, Beverage 🏢 Description: The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk • Complete all check out reports at the end of each shift and have it double checked and signed by management • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests • Assist runners and bussers when possible with expo and service bar tickets to support all table orders • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • Minimum of 2+ years' experience in similar capacity • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously • Tips certified and POS knowledge Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands. • Must be able to make periodical fast paced movements are required to go from one part of the property to others. • Must be able to move, pull, carry or lift at least 20 pounds. • Must be able to occasionally kneel, bend, crouch and climb is required. • Must be able to perform physical activities such as lifting, cleaning, and stooping. • Must be able to stand, walk, lift, and bend for long periods of time. • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match • Paid Time Off: Full- Time Employees have sick day's + vacation days • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability • Learning & Development: An extensive range of internally and externally run courses are available for all employees. • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $20.87—$20.87 USD

🏢 Summary: Remote Sales Development Representative role focused on generating pipeline through outbound prospecting in the higher education and student housing markets. The position involves researching accounts, engaging prospects via email, phone, and social channels, and qualifying opportunities for Account Executives. This is an entry-level to early-career SaaS sales opportunity with performance-based commission and growth potential. 🗂️ Requirements: Interest in sales or customer-facing roles, Strong verbal and written communication skills, Ability to make outbound calls and engage via email and social channels, Ability to work independently in a remote environment, Strong organizational skills and ability to meet deadlines, Proficiency in Microsoft Office (Excel, Word, PowerPoint), Coachability and openness to feedback, Positive and team-oriented mindset 📃 Skills: Salesforce, HubSpot, Gong, LinkedIn, Excel, Word, PowerPoint, ColdCalling, EmailOutreach, SocialMedia, AI 🏢 Description: About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform. The Role StarRez is seeking a motivated and enthusiastic Sales Development Representative (SDR). In this role, you are responsible for generating pipeline and accelerating business growth by proactively reaching out to prospects, building relationships, and identifying qualified opportunities for the sales team. You will gain foundational sales skills, hands-on coaching, and exposure to the fast-paced world of tech sales. Role Specifics Work Location: Remote, US Travel: 5% (may vary based on business needs) Compensation Structure: Base salary plus bonus/commission plan Reporting Structure: Reports to the Director, Sales Development What You Will Own - Research accounts and contacts in higher education and student property markets to understand roles, challenges, and goals - Craft and send personalized prospecting emails - Make outbound phone calls and build rapport with prospective customers - Utilize Salesforce, HubSpot, cold calling, social media, LinkedIn Sales Navigator, email, and referrals to connect with leads - Set up meetings or calls between qualified prospects and Account Executives - Understand products, solutions, value propositions, and customer pain points - Overcome objections and stay informed on competitive offerings and market trends - Collaborate with Sales, Marketing, and Enablement teams on outreach strategies and messaging - Meet or exceed monthly goals for pipeline generation, bookings sourced, and outreach activity - Report progress to Sales leadership through updates and meetings - Identify opportunities to improve tools and refine workflows - Continuously experiment with new outreach tactics to drive performance Required Qualifications - Interest in sales or customer-facing roles - Strong verbal and written communication skills - Comfortable making outbound calls and engaging via email and social channels - Self-motivated and able to work independently in a remote setting - Strong organizational skills and ability to manage priorities and meet deadlines - Proficient in Microsoft Office (Excel, Word, PowerPoint) - Coachable and open to feedback - Positive attitude and team-oriented mindset Preferred Qualifications - Experience in higher education or student housing environments - 1+ year in B2B sales, cold calling, or lead generation - Familiarity with Salesforce, HubSpot, and/or Gong - Exposure to StarRez software or similar platforms - Understanding of the student lifecycle or PropTech industry - Experience using LinkedIn Sales Navigator or sales engagement tools - Experience leveraging AI-powered tools to enhance prospecting and outreach - Desire to grow a career in SaaS sales Benefits - Base salary of $65,000 USD plus bonus/commission eligibility - Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members - Supportive team environment with emphasis on learning and development opportunities