Director of Mines

🏢 Summary: Senior leadership role overseeing fixed plant mining operations, maintenance, safety, and financial performance across multiple sites. The position focuses on operational excellence, reliability, continuous improvement, and development of high-performing leadership teams in the energy and mining sector. 🗂️ Requirements: Experience leading large-scale mining, aggregates, industrial minerals, manufacturing, or process-driven operations, Experience managing operations, maintenance, safety, and financial performance through subordinate leaders, Knowledge of fixed plant operations, equipment reliability, maintenance systems, and process flow, Experience building high-performing teams and safety-focused cultures, Financial management experience with budgets, operating costs, and productivity metrics, Ability to drive organizational change, standardization, and continuous improvement, Strong communication, leadership, and decision-making skills, Bachelor’s degree in Engineering, Business, or related technical discipline, Willingness to relocate to Midland/Odessa, TX, Ability to travel regularly to operating locations 📃 Skills: Mining, Maintenance, Reliability, Automation, Engineering, Manufacturing, Operations, Safety, Finance, Leadership, Planning, Analytics, Compliance, Process, Inventory 🏢 Description: Who We Are: Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders. How You Will Make an Impact: The Director of Mines is responsible for the performance and development of Atlas' fixed plant mining organization. This role leads, coaches, and develops plant managers, maintenance managers, and site leadership teams—building leadership capability, driving accountability, and cultivating a high-performing culture centered on safety and operational excellence. Uniting mining, processing, and maintenance into one operating model, this leader sets clear expectations and delivers on safety, production, quality, and financial commitments while developing future leaders and building resilient operations that support Atlas' long-term growth. Responsibilities Safety & Culture - Champion a world-class safety culture where safety is embedded in every decision and activity. - Build a culture of accountability, ownership, urgency, and pride across the organization. - Uphold compliance with all regulatory, environmental, and company requirements. - Strengthen workforce engagement through visible leadership and clear expectations. Operational Leadership - Lead fixed plant mining operations to safely and consistently meet production, quality, and customer commitments. - Establish operating standards, leadership routines, and performance expectations across all sites. - Drive operational excellence through disciplined execution, performance management, and continuous improvement. - Drive effective communication and collaboration across functions and locations. - Partner with senior leadership to develop operating plans that support company objectives and growth. Maintenance & Reliability - Establish a reliability-focused operating model that integrates Operations and Maintenance. - Improve equipment availability, asset utilization, and maintenance effectiveness. - Drive preventive and predictive maintenance programs that reduce downtime and improve performance. - Lead structured problem-solving and root cause analysis for recurring operational and equipment issues. - Ensure maintenance planning, inventory strategies, and resource allocation align with operational priorities. People Leadership - Lead, coach, and develop plant managers, maintenance managers, and site leadership teams. - Build leadership capability through talent development, succession planning, and performance management. - Align organizational skills, structure, and resources to support current and future business needs. - Foster employee engagement, development, and retention across all operating locations. Financial Performance - Deliver operational and financial commitments through effective cost management and resource allocation. - Manage budgets, staffing plans, and operating expenditures. - Improve productivity, efficiency, and cost visibility across the organization. - Leverage operational and financial metrics to guide sound business decisions. - Identify opportunities to improve profitability, asset utilization, and return on invested capital. Continuous Improvement, Standardization & Technology - Standardize operating and maintenance practices across all locations to create consistency and predictable performance. - Identify and eliminate inefficiencies that impact safety, reliability, productivity, or cost. - Lead cross-functional improvement initiatives that enhance operational performance and scalability. - Implement technologies, automation, and data tools that improve safety, reliability, productivity, and decision-making. - Leverage operational data and reporting to strengthen performance visibility and operational effectiveness. - Evaluate emerging technologies and best practices that advance Atlas' long-term operating model and competitiveness. Qualifications - Demonstrated success leading large-scale mining, aggregates, industrial minerals, manufacturing, or other process-driven operations. - Proven experience leading operations, maintenance, safety, and financial performance through subordinate leaders. - Strong understanding of fixed plant operations, equipment reliability, maintenance systems, and operational process flow. - Experience building high-performing teams and creating cultures centered on safety, accountability, and operational excellence. - Strong financial acumen with experience managing budgets, operating costs, productivity metrics, and business performance. - Ability to drive organizational change, standardization, and continuous improvement across multiple operating locations. - Excellent communication, leadership, and decision-making skills. - Willingness to relocate to the Midland/Odessa region and ability to travel regularly to all operating locations. Education & Credentials - Bachelor's degree in Engineering (Mining, Mechanical, Civil, or Industrial), Business, or a related technical discipline; equivalent combinations of education and relevant leadership experience will be considered. - Master of Business Administration (MBA) or other advanced business degree preferred. - Professional certifications related to operations, maintenance, reliability, project management, finance, or continuous improvement. Work Location & Travel Requirements - Work Environment: Office, Field, Shop, Outdoors. - Travel: Regular travel to all operating locations. Schedule/Work Arrangement: - Monday – Friday (Some holidays and weekends as needed) Physical Demands: - Regularly required to sit or stand, reach and move about the site/facility. - Frequently lift 65 lbs. or more. Supervisory Responsibilities: - Provides direct supervision to assigned employees, including responsibility for work assignments, performance management, coaching and development, and input into hiring, disciplinary, and compensation decisions. How You Will Stand Out - Team-oriented and approachable. - Commitment to accuracy and quality in work. - Ability to handle confidential information with discretion and integrity. What You Will Love About Us - 100% covered Medical, Dental, and Vision. - 401K with company match and immediate vesting. - Paid time off for non-rotational roles. - 15+ company paid holidays. Equal Opportunity Employer Statement: Atlas Energy Solutions is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, gender identity or expression, sexual orientation, genetic information, citizenship status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all aspects of employment, including recruiting, hiring, training, promotion, compensation, benefits, and termination. Reasonable Accommodation Atlas Energy Solutions provides reasonable accommodations to qualified individuals with disabilities and those with pregnancy-related conditions in accordance with applicable law. Job Disclaimer This job description is not intended to be all-inclusive and may be modified at any time based on business needs.

🏢 Summary: The offer is for an OnCore Operator responsible for operating and supporting mobile processing equipment systems in a frac sand production plant. The role focuses on monitoring plant operations, performing preventive maintenance, supporting load-out operations, and ensuring safety and production quality standards. It is an entry-level position with training provided and opportunities to develop mechanical and operational skills. 🗂️ Requirements: High School Diploma or GED, Basic arithmetic skills, Ability to complete written documentation and records, Ability to work outdoors in various weather conditions, Ability to lift 65 lbs or more, Ability to climb ladders and stairs, Basic computer skills, Mechanical knowledge in plant maintenance or heavy equipment operation 📃 Skills: Mechanical, Maintenance, Front-end-loader, Scraper, Excavator, Bulldozer, Load-out, Production-reporting, Inspection, Preventive-maintenance 🏢 Description: Who We Are: Headquartered in Austin, TX with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to Exploration & Production operators and oil field service providers in the Permian Basin. We are proud of what we do – we have state of the art manufacturing facilities, premium offerings, outstanding customer service, and exceptional work culture and a commitment to giving back to the community. We're very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth! How You Will Make an Impact: As an OnCore Operator you will be reporting to the Lead Operator or Foreman, this position will be responsible for operating mobile processing equipment systems. Responsibilities: - Learns how to monitor and control plant operating systems. Learns how to make adjustments based on production objectives and QA lab results. - Learns the operation of the plant to monitor production and quality, anticipating and solving problems in a timely manner. - Participates in projects that improve efficiency and/or reduce operating costs. - Participates in plant maintenance program. - Communicates directly with the shift lead to coordinate and identify maintenance and repair needs. - Develops knowledge and skills to perform preventative maintenance on equipment. - Completes Pre-Op Inspection form before operating equipment and properly filing it. - Complies with Safety program, learns the proper way to address safety issues from the lead. - Starts learning cross-function operations, including Wet Plant and Load out Operations. - Develops computer skills for load out operation and production reporting. - Comfortable working outside in the elements. - Performing general labor such as plant clean-up and housekeeping. Minimum Requirements: - High School Diploma or GED required - Sufficient education to make appropriate arithmetic equations and complete written documentation and records - Zero to one year experience in silica, aggregate or similar facility preferred. - Mechanical knowledge preferred in plant maintenance and rolling stock; prior experience operating front end loader, scraper, excavator, and bull dozer and other support equipment preferred. - Some computer skills to perform the load out functions with our software. Physical Demands: - Regularly required to sit or stand, reach and move about the site/facility. - Frequently lift 65 lbs. or more. - Frequently climbs ladders and stairs. What You'll Love About Us: - Best People and Great Places to Work, Hire Vets, Top Place to Work For – Austin American Statesman - Your Well-Being is a 100% covered Medical, Dental, and Vision - Invest in Your 401K with company match, immediate vesting

🏢 Summary: IT Support Analyst role supporting 24/7 manufacturing operations across Texas locations, focused on desktop support, network administration, virtualization, and backup systems. The position involves hands-on troubleshooting, IT asset deployment, and collaboration with systems administrators in both indoor and outdoor environments. Includes on-call responsibilities and travel between sites. 🗂️ Requirements: Proven desktop support experience for local and remote users, Familiarity with desktop software and IT troubleshooting, Knowledge of networking devices (routers, switches), Ability to support manufacturing and office environments, Willingness to travel between Texas locations (up to 10%), Availability for flexible schedule and on-call support 📃 Skills: Hyper-V, Veeam, VMware, Networking, Routers, Switches, Virtualization, Ticketing, Backup, DisasterRecovery, DesktopSupport 🏢 Description: Who We Are: Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders. How You Will Make an Impact: As the IT Support Analyst, you will join our fast-paced, 24-hour operational manufacturing team. This role involves working in both indoor and outdoor environments across our Kermit and Monahans, Texas locations. If you are a quick learner with a passion for systems, networking, and desktop support, we want to hear from you. Responsibilities: - Continuously develop expertise in systems and network administration to enhance performance and efficiency. - Gain hands-on experience with industry-leading virtualization technologies such as Hyper-V, Veeam, and VMware, contributing to the optimization of virtual environments. - Deliver responsive and effective end-user support through a ticketing system, phone, and direct requests, ensuring minimal disruption to operations. - Collaborate with Systems Administrators on diverse projects, providing valuable assistance in troubleshooting and system maintenance. - Create and refine detailed documentation of processes and procedures to standardize workflows and improve knowledge sharing. - Proactively address after-hours IT requests, ensuring timely issue resolution and escalating complex problems as necessary. - Deploy and configure IT assets across enterprise environments, aligning technology with business needs. - Support backup and disaster recovery processes to maintain data integrity and business continuity. Minimum Qualifications - Proven ability to provide desktop support for both local and remote staff in manufacturing (outdoors) and office environments. - Familiarity with desktop software, networking (routers, switches), and troubleshooting IT issues both in person and remotely. - Strong multitasking skills in a fast-paced, high-energy environment. - Willingness to travel and work across multiple Texas locations (primarily Kermit and Monahans) with flexible, on-call availability. How You Will Stand Out - AAS in Computer Science or a related technical field. - Experience working in IT support within a manufacturing setting. - Experience with virtualization technologies and advanced networking systems. - Excellent verbal and written communication skills. - Team player with a positive, supportive attitude. Work Location - Travel: Up to 10% - Day Shift: 8:00 AM – 5:00 PM - Wednesday - Sunday or Thursday - Monday with on-call responsibilities - Work Environment: Indoor, Outdoors Physical Demands: - Ability to work in a manufacturing environment both indoors and outdoors. What You Will Love About Us - Best People and Team. Great Place to Work, Hire Vets, Top Place to Work For – Austin American Statesman - 100% covered Medical, Dental, and Vision - 401K with company match, immediate vesting - Paid time off (non-rotational roles), 15+ company paid holidays Equal Opportunity Employer Statement: Atlas Energy Solutions is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, gender identity or expression, sexual orientation, genetic information, citizenship status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all aspects of employment, including recruiting, hiring, training, promotion, compensation, benefits, and termination. Reasonable Accommodation Atlas Energy Solutions provides reasonable accommodations to qualified individuals with disabilities and those with pregnancy-related conditions in accordance with applicable law. Job Disclaimer This job description is not intended to be all-inclusive and may be modified at any time based on business needs.

🏢 Summary: The role involves maintaining and repairing conveyor system rollers for the Dune Express operation, ensuring equipment uptime and safe operations. Responsibilities include equipment inspections, performing repairs, coordinating downtime, and following MSHA and OSHA standards. The position offers full health coverage, 401(k) matching, paid time off, and company holidays. 🗂️ Requirements: High School Diploma or GED, Valid state driver's license, No active driving violations within the previous year, Basic computer skills, Ability to follow MSHA and OSHA standards, Ability to work at heights and in adverse weather conditions, Ability to safely isolate equipment for repairs and maintenance 📃 Skills: MSHA, OSHA, iPad, Conveyors, Maintenance, Repairs, Logistics 🏢 Description: Who We Are: Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders. How You Will Make an Impact: The Dune Express Roller crew will be responsible for changing rollers which fail on the conveyor system in a timely and efficient manner. Duties and Responsibilities: - Gathers technical information to perform the job. - Performs equipment walk around and inspects and adjusts equipment; properly disposes of wastes. - Understanding of MSHA and OSHA standards and able to follow in accordance with while performing daily functions of the job. - Able to safely isolate equipment to perform repairs and maintenance, work at heights and in adverse weather conditions. - Checks the status of equipment availability with site supervisors, and follows procedures to pick up parts and supplies from the warehouse. - Be willing to learn the procedures of changing rollers with the roller changing tool which is provided and make quick responsive repairs without guidance. - Performs work order repairs on the conveyor system as directed by the Conveyor Supervisor. - Coordinates and plans down time efficiently to maximize uptime of production. - Work with conveyor mechanics and create a working relationship with other employees on the Dune Express. - To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, the essential functions or the employment related responsibilities of the job. - All other duties as assigned. Qualifications: - Education: High School Diploma or GED required. - Experience: None required. - Computer Skills: Basic computer skills required use of an I-pad. Certifications & Licenses: - A valid state driver's license with no active violations within the previous year. What You'll Love About Us: - Best People and Great Places to Work, Hire Vets, Top Place to Work For – Austin American Statesman. - Your Well-Being is a 100% covered Medical, Dental, and Vision. - Invest in Your 401K with company match, immediate vesting. - Relax and Paid time off for non-rotational employees and 10+ company paid holidays.

🏢 Summary: IT Support Analyst role supporting a 24/7 manufacturing operation across Texas locations, providing desktop, network, and virtualization support. The position involves hands-on systems administration, end-user support, IT asset deployment, and backup and disaster recovery processes. It requires on-site work, travel between locations, and participation in on-call support. 🗂️ Requirements: Proven desktop support experience for local and remote users, Familiarity with networking devices (routers, switches), Experience troubleshooting hardware and software issues onsite and remotely, Ability to work in manufacturing environments (indoor and outdoor), Willingness to travel between Texas locations, Availability for flexible schedule and on-call support 📃 Skills: Hyper-V, Veeam, VMware, Networking, Routers, Switches, Virtualization, DesktopSupport, TicketingSystems, Backup, DisasterRecovery 🏢 Description: Who We Are: Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio includes oilfield logistics, distributed power systems, and a large proppant supply network in the Permian Basin, with a focus on leveraging technology, automation, and remote operations. How You Will Make an Impact: As an IT Support Analyst, you will join a fast-paced, 24-hour operational manufacturing team working across Kermit and Monahans, Texas. The role involves supporting systems, networking, and desktop environments in both indoor and outdoor settings. Responsibilities: - Develop expertise in systems and network administration to enhance performance and efficiency. - Gain hands-on experience with virtualization technologies such as Hyper-V, Veeam, and VMware. - Deliver responsive end-user support through a ticketing system, phone, and direct requests. - Collaborate with Systems Administrators on troubleshooting and system maintenance projects. - Create and refine documentation of processes and procedures. - Address after-hours IT requests and escalate complex issues as needed. - Deploy and configure IT assets across enterprise environments. - Support backup and disaster recovery processes to maintain data integrity and business continuity. Minimum Qualifications: - Proven ability to provide desktop support for local and remote staff in manufacturing and office environments. - Familiarity with desktop software, networking (routers, switches), and IT troubleshooting. - Strong multitasking skills in a fast-paced environment. - Willingness to travel between Kermit and Monahans, Texas, with flexible on-call availability. How You Will Stand Out: - AAS in Computer Science or related technical field. - IT support experience in a manufacturing setting. - Experience with virtualization technologies and advanced networking systems. - Strong verbal and written communication skills. - Team-oriented attitude. Work Location: - Travel: Up to 10% - Day Shift: 8:00 AM – 5:00 PM (Wednesday – Sunday or Thursday – Monday) with on-call responsibilities - Work Environment: Indoor and outdoor manufacturing settings Physical Demands: - Ability to work in a manufacturing environment both indoors and outdoors. What You Will Love About Us: - 100% covered Medical, Dental, and Vision - 401K with company match and immediate vesting - Paid time off (non-rotational roles) - 15+ company paid holidays Equal Opportunity Employer Statement: Atlas Energy Solutions is committed to providing equal employment opportunity to all applicants and employees without discrimination based on legally protected characteristics. Reasonable Accommodation: Reasonable accommodations are provided to qualified individuals with disabilities and pregnancy-related conditions in accordance with applicable law. Job Disclaimer: This job description is not intended to be all-inclusive and may be modified at any time based on business needs.

🏢 Summary: Leadership role responsible for overseeing all facilities, maintenance, and vendor operations at a residential community near Ft. Meade, ensuring high-quality service delivery and operational excellence. The position drives preventative and emergency maintenance programs, capital projects, budgeting, compliance, and team performance. This role requires strong technical expertise in building systems combined with financial and operational management experience. 🗂️ Requirements: 7+ years progressive facilities or maintenance experience, 5+ years in leadership role, Inventory management and purchasing experience, Advanced knowledge of full-cycle maintenance programs, Experience with mechanical, electrical, plumbing, construction, masonry systems, Knowledge of HVAC, OSHA, EPA compliance, Budget development and financial management experience (operations, CapEx, payroll), Ability to analyze operational and financial data, Vendor management and contract negotiation experience, Computer proficiency (word processing, Excel, databases), Valid driver's license, Ability to travel up to 25%, Reside within commutable distance to Ft. Meade, MD or relocate 📃 Skills: HVAC, OSHA, EPA, Excel, Budgeting, CapEx, Payroll, Inventory, Procurement, Maintenance, Electrical, Plumbing, Construction, Masonry, Databases 🏢 Description: Who We Are At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. How You'll Contribute to the Team: The Director of Facilities leads local maintenance, facilities, and vendor operations at the assigned location and works in partnership with the Operations Director in the development and implementation of the community management plan. Leading teams through the provision of high-quality services that meet resident needs and create a superior living experience is at the forefront of this role. The candidate selected would have to already live within a daily commutable distance to Ft. Meade, MD, or be willing to relocate within a daily commutable distance to the base. Relocation assistance is available. Primary Responsibilities Include: - Serve as a hands-on leader, directing all aspects of facilities management including preventative, predictive, planned, and emergency maintenance programs and related administrative services. - Champion a resident-first approach and ensure team members provide effective and responsive customer service through active listening, empathy, and problem solving. - Serve as a primary point of contact for the partner; develop and maintain strong working relationships with stakeholders, respond to partner requests, and collaborate as necessary to ensure program effectiveness. - Drive operational consistency through the implementation, monitoring, and management of standard operating procedures, policies, and workflows. - Ensure staff and vendors follow health, safety and building code regulations for the installation, local municipality and State. - Maintain day-to-day operational awareness of each neighborhood and regularly travel throughout the community to maintain hands-on knowledge and demonstrate leadership presence. - Develop and implement strategies for effective work order management, including associated emergency, predictive, and preventative maintenance plans, and daily plans to deliver a high level of curb appeal, cleanliness, and property appearance. - Monitor the status of rent ready inventory; take steps to ensure units are available within specified timeframes and meet quality standards. - Communicate and update internal and external stakeholders on all current and upcoming Capital Projects. - Develop and maintain the facilities management budget; perform ongoing analysis of financial performance, maintain a thorough understanding of trends and drivers, and make recommendations on opportunities to improve profitability. - Implement materials management approaches that optimize warehousing, inventory tracking, and stock levels. - Oversee vendor relationships; negotiate agreements that deliver maximum value, minimal total cost, reduce risk, and control scope changes; collaborate with national purchasing associates for services and materials that are negotiated nationally. - Coordinate, prepare, and review ad hoc and regularly scheduled reports; ensure all requisite information is accurate and available within required timeframes. - Lead the recruitment and retention of diverse teams of professionals; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback. - Identify opportunities to grow the team through training and development utilizing hands-on and classroom curriculum. - Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service. - Participate in conference calls scheduled by the RVP, Facilities. - Other duties as assigned. Role Specific Requirements Include: - 7+ years of progressive related experience, including 5+ years in a leadership role. Inventory management and purchasing experience required. - Advanced knowledge of full-cycle maintenance, including preventative, predictive, planned, and make ready programs is required. - Knowledge and experience in mechanical systems, electrical, plumbing, construction, and masonry required; HVAC, OSHA, EPA compliance, or trade skills/licenses a strong plus. - Demonstrated ability to interpret and analyze data, identify trends, and use data to connect operational and administrative activities to overall business strategies. - Financial experience developing and executing operations, CapEx, and payroll budgets; financial acumen necessary to identify challenges that could impact NOI, and to negotiate and maintain contractual relationships with vendors. - Proven ability to develop, inspire, and lead high-performing and high-impact teams, including the ability to partner with colleagues to champion cross-functional initiatives. - Computer proficiency, including working knowledge of word processing, Excel, and database applications; familiarity with property management software a plus. - Degree, certification, or coursework in facilities management, property management, business management or similar a plus. - Valid driver's license is required and ability to travel up to 25% of the time. Exceptional Benefits for Exceptional Team Members The salary range for this position is estimated to be $150,000 to $165,000 per year, depending on experience, skills, qualifications, and work location. This position is eligible for a discretionary target incentive of up to 17.5% of the base salary. Corvias employees are eligible for: - A choice between two benefit-rich medical, dental and vision plans - 401(k) with immediate 100% vesting and contribution match - Generous paid time off that increases throughout your career - 12 paid holidays - Paid time off to volunteer - Tuition reimbursement to support growth and development - 100% paid life and AD&D insurance - Short-term and long-term disability coverage - Maternity leave - Paternity Leave - Military Leave - Flexible Spending Accounts (Health and Dependent Care) - Complimentary Employee Assistance Program

🏢 Summary: Leadership role responsible for end-to-end delivery and operational excellence of Managed Services, ensuring stable IT operations and full SLA compliance. The position oversees service teams, manages incidents and escalations, and acts as the main operational contact for customers. Focus is on ITIL-based process governance, performance management, and continuous service improvement. 🗂️ Requirements: 4+ years in Service Management or IT Operations Management, Experience leading IT operational teams, Strong knowledge of ITIL processes (Incident, Problem, Change, Request), Experience managing SLAs, OLAs and KPIs, Experience with incident and major incident management, Solid understanding of IT infrastructure, workplace, network or cloud environments, Ability to coordinate with technical and project teams, Professional communication in Polish, German and English 📃 Skills: ITIL, SLA, KPI, IncidentManagement, ProblemManagement, ChangeManagement, ServiceManagement, ITOperations, Infrastructure, Workplace, Network, Cloud, Reporting, Governance 🏢 Description: Purpose of the Role As the Service & Operations Manager, you are responsible for ensuring the end-to-end delivery and operational excellence of our Managed Services. You lead the operational teams, secure stable day-to-day IT operations, ensure that SLAs and contractual obligations are met, and act as the primary operational interface to our customers and internal stakeholders. Your mission: Guarantee service stability, performance, customer satisfaction and continuous improvement across all assigned services. Your Responsibilities 1. Operational Leadership & Team Management Lead and oversee day-to-day operations across multiple managed service teams (Service Desk, Workplace and L3 Infrastructure specialists) Ensure structured workflows, prioritisation and efficient task allocation. Monitor team performance, productivity and SLA compliance. Conduct regular coaching, feedback and development sessions. 2. Service Delivery Ownership Own the delivery of all contracted services for your customer accounts. Ensure all SLAs, OLAs, KPIs and service commitments are met end-to-end. Conduct service reviews, operational meetings and governance sessions. Translate contract requirements into operational execution for the teams. Align with Account Management on service performance, customer expectations and improvements. 3. Incident, Escalation & Major Incident Management Oversee and control critical incidents, escalations and service disruptions. Ensure timely communication and transparent status updates to stakeholders and customers. Act as escalation point for team leads, supervisors and customers. Drive root cause analysis and post-incident reviews. 4. Process & Compliance Management Ensure adherence to ITIL-based processes (Incident, Request, Problem, Change, Knowledge). Drive process discipline, documentation quality and operational governance. Monitor compliance with internal controls, security requirements and customer guidelines. Promote continuous improvement in processes, workflows and service structure. 5. Customer Communication & Stakeholder Management Act as the operational contact for customers and internal management. Conduct regular service review meetings (monthly/quarterly). Ensure customer satisfaction through proactive communication and performance transparency. Build trust and long-term relationships with customer stakeholders. Manage expectations and negotiate operational agreements (SLAs, priorities, changes). 6. Performance, Reporting & SLA Governance Monitor and analyse KPIs and SLA achievement. Create operational and service reports and present them in governance rounds. Identify performance risks early and initiate corrective measures. Maintain transparency over workloads, capacity and resource planning. 7. Coordination with Technology & Projects Work closely with technical experts for escalations or complex topics. Ensure smooth coordination with Project Management during transitions, onboarding or changes. Support implementation of new services or extensions and ensure seamless handover into operations. Coordinate dependencies across Infrastructure, Workplace, Network, Cloud, Security and Support teams. 8. Continuous Improvement & Service Optimisation Identify optimisation potential across operations, tools, processes and team structure. Drive initiatives to improve efficiency, quality, automation and customer satisfaction. Collaborate with Service Delivery, Technology Leads and Management to evolve the service portfolio. Your Profile 4+ years experience in Service Management, IT Operations Management, or similar leadership role. Strong understanding of ITIL (Incident, Problem, Change, Request, SLAs). Experience leading operational IT teams (Service Desk, Onsite, Workplace, or similar). Ability to manage customers and stakeholders confidently and professionally. Strong organisational skills, structured working style and high reliability. Excellent communication skills in Polish, German and English. Solid technical understanding of IT infrastructure, workplace, networks or cloud. High sense of ownership and motivation to continuously improve services. What We Offer A key leadership role with direct impact on service quality and customer satisfaction. A modern, structured Managed Services environment with clear processes. Attractive development opportunities (ITIL certifications, leadership training, technical upskilling). Hybrid working model and flexible hours after onboarding. Employee benefits such as staff discounts and regular team events.

🏢 Summary: Senior-level role leading endpoint engineering and administration in a hybrid environment, responsible for reliability, security, and scalability of enterprise endpoint platforms. The position owns endpoint management, security baselines, large-scale provisioning, incident escalation, and automation initiatives. It focuses on strengthening endpoint security, optimizing Intune/Autopilot, and driving operational excellence across IT Operations and Security. 🗂️ Requirements: Enterprise experience in endpoint administration/engineering, Expertise in endpoint management platforms (Intune, Autopilot), Strong troubleshooting of endpoint policies and configurations, Experience with large-scale endpoint deployments, Implementation of endpoint security baselines and hardening, Vulnerability remediation and security tool integration, Incident response and root cause analysis for complex endpoint issues, Automation of endpoint management tasks, Creation of technical documentation and operational standards, Collaboration with IT Operations and Security teams 📃 Skills: Intune, Autopilot, Endpoint, Windows, Security, Automation, Provisioning, Deployment, Vulnerability, Compliance, IncidentResponse, Troubleshooting, Documentation, Monitoring, Analytics 🏢 Description: Posting Type Hybrid Job Overview The Lead Systems Administrator on the IT Operations Endpoint Engineering team is a senior, direct technical leader responsible for the reliability, security, and scalability of the company’s endpoint ecosystem. This role ensures endpoints are managed and secured as a critical “front door” to corporate systems. Job Description and Requirements Key Responsibilities 1) Endpoint Management Platform Ownership Own and continuously improve endpoint management capabilities that enable secure, scalable provisioning, configuration, compliance, and software delivery across the endpoint fleet. Lead initiatives and operational maturity in areas such as Intune optimization, Autopilot improvements, and endpoint analytics/advanced reporting. Drive platform reliability and prevent issues through initiative-taking monitoring, health checks, and lifecycle management of endpoint tooling. 2) Endpoint Security Baselines & Vulnerability Reduction Implement and support endpoint security controls and hardening baselines in partnership with Security teams, with an emphasis on measurable risk reduction and audit readiness. Lead vulnerability response workstreams such as vulnerability remediation programs, and security tool integrations. Implement and maintain enterprise security expectations while preserving end-user productivity and operational continuity. 3) Provisioning, Deployment, and Change Execution at Scale Own endpoint provisioning workflows and zero-touch/low-touch deployment practices. Partners with adjacent teams to ensure endpoint changes are aligned with compliance, required controls and Security expectations. 4) Tier 3/4 Escalation, Incident Response, and Problem Management Function as a top-level escalation point for complex endpoint incidents impacting Enterprise systems. Lead root cause analysis efforts and implements durable fixes to prevent repeated incidents and reduces support burden. 5) Automation & Operational Excellence Build and support automation to reduce repetitive manual work and improve consistency. Establish and enforce best practices that optimize for scale and improve end-user outcomes. 6) Documentation, Knowledge Transfer, and Enablement Create and support runbooks, operational playbooks, and high-quality documentation. Provide technical enablement to Service Desk and partner teams to reduce escalations and increase first-contact resolution. 7) Cross-Team Collaboration & Stakeholder Partnership Collaborate across IT Operations and Security, recognizing that Endpoint Engineering work has broad impact and multiple internal “customers.” Partner with Security, vendors, and internal IT teams to execute endpoint projects and platform improvements. Contribute to committing roadmaps and delivery processes in areas including endpoint modernization and least privileged access improvements. Required Skills & Qualifications Demonstrated experience leading endpoint administration/engineering work in an enterprise environment. Strong troubleshooting capability across endpoint policy/configuration, deployment workflows, and large-scale endpoint operational issues. Proven ability to document processes, develop operational standards, and improve systems through being initiative-taking instead of reactive. Strong collaboration and communication skills, including the ability to work effectively across IT Ops and Security stakeholders. Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two, week-long company breaks per year Additional time off Long-term incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Relativity is committed to competitive, fair, and equitable compensation practices This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: 208 000 and 312 000PLN The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

🏢 Summary: Leadership role responsible for driving data analytics strategy and integrating AI to enhance predictive capabilities, operational efficiency, and strategic decision-making in a highly regulated pharmaceutical environment. The position leads cross-functional analytics initiatives, ensures regulatory compliance, and manages a high-performing data team aligned with business goals. Focused on innovation and governance, the role leverages advanced analytics and AI to support organizational growth and performance. 🗂️ Requirements: Bachelor's degree in Data Science, Business Analytics, or related field, Minimum 5 years of experience in data analytics or related roles, At least 2 years of leadership experience, Proven experience leveraging AI in data analytics, Experience in a highly regulated industry, Strong knowledge of data governance and regulatory compliance, Proficiency in data analytics tools and AI-driven platforms 📃 Skills: AI, Analytics, DataScience, PredictiveAnalytics, DataGovernance, Compliance, ProjectManagement, Reporting, DataManagement 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.POSITION SUMMARY The Manager, Data Analytics plays a crucial role in driving business impact through sophisticated data analysis and strategic insights. This position encompasses ownership of extensive data projects, leveraging AI to enhance speed, scale, quality, and decision-making. Aligned with Empower's growth in a 503A/503B environment, the role demands excellence in strategic thinking, execution rigor, and learning agility. This role is pivotal in aligning data analytics strategies with business goals, ensuring compliance, and fostering innovation in a highly regulated landscape. Candidates must demonstrate strong leadership capabilities and the ability to optimize AI as a transformative force multiplier, advancing Empower's competitive edge and operational efficiency. RESPONSIBILITIES Data Strategy AI Integration: Develop and implement data analytics strategies that integrate AI to enhance predictive analytics capabilities, improve data quality, and support strategic decision-making across the organization. Collaborate with cross-functional teams to ensure alignment with business objectives and regulatory requirements. Innovation Leadership: Lead the exploration and adoption of cutting-edge AI technologies to drive innovation in data analytics processes. Foster a culture of continuous improvement and learning within the analytics team to maintain competitive advantage in the industry. Strategic Alignment: Ensure data analytics initiatives align with Empower's business goals and regulatory standards. Utilize data-driven insights to inform strategic planning and operational decisions, contributing to the company's growth and compliance in a highly regulated sector. Team Leadership Mentorship and Development: Provide leadership and mentorship to the data analytics team, fostering a collaborative and high-performance environment. Encourage professional growth and development, ensuring the team possesses the skills necessary to meet evolving business needs. Performance Management: Oversee team performance, setting clear objectives and key results (OKRs) aligned with organizational goals. Implement performance metrics and feedback mechanisms to drive accountability and excellence in execution. Talent Acquisition: Participate in the recruitment and retention of top-tier analytics talent. Ensure the team's competencies align with the strategic demands of the business, cultivating a diverse and inclusive workplace culture. Operational Excellence Process Optimization: Optimize data analytics processes to improve efficiency and effectiveness, leveraging AI to streamline operations. Implement best practices and continuous improvement initiatives to enhance data analysis capabilities and outcomes. Resource Management: Manage analytics resources, ensuring efficient allocation of tools and technologies. Monitor budgetary constraints and leverage AI-driven solutions to maximize resource utilization and operational efficiency. Regulatory Compliance: Ensure data analytics practices comply with industry regulations and standards. Implement governance frameworks to maintain data integrity, security, and privacy, supporting Empower's commitment to compliance and ethical practices. Cross-Functional Collaboration Partnership Building: Establish and maintain strong relationships with key stakeholders across the organization. Collaborate with departments such as IT, finance, and operations to align data analytics projects with business priorities and strategic initiatives. Communication and Reporting: Effectively communicate data insights and analytics findings to non-technical audiences. Prepare and deliver executive-level reports and presentations that articulate the value and impact of analytics initiatives on business performance. Project Management: Lead cross-functional data analytics projects, ensuring timely delivery and alignment with business objectives. Utilize AI-driven project management tools to enhance collaboration, track progress, and optimize project outcomes. KNOWLEDGE AND SKILLS Proficient in data analytics tools and AI-driven platforms, with strong analytical and problem-solving skills. Exceptional leadership and team management abilities, fostering a culture of innovation and continuous improvement. Strong understanding of regulatory compliance within data management and analytics environments. Excellent communication and stakeholder management skills, with the ability to convey complex data insights effectively. EXPERIENCE AND QUALIFICATIONS Bachelor's degree in Data Science, Business Analytics, or related field; Master's preferred. Minimum of 5 years of experience in data analytics or related roles, with at least 2 years in a leadership position. Proven track record of leveraging AI to drive business innovation and enhance data analytics capabilities. Experience in a highly regulated industry, with a deep understanding of data governance and compliance. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Hands-on field service role responsible for maintaining, troubleshooting, and restoring robotic manufacturing cells in live production environments. The position focuses on maximizing uptime through preventative and corrective maintenance, root cause analysis, and direct customer support. It involves extensive travel and close collaboration with plant teams to ensure reliable robotic system performance. 🗂️ Requirements: 3+ years field service experience with robotic or industrial automation systems, Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems, Ability to read electrical schematics, wiring diagrams, pneumatic drawings, Experience using CMMS platforms, Willingness to travel locally up to 80% and overnight up to 50%, Clear technical documentation and communication skills, Commitment to safety standards including LOTO compliance 📃 Skills: Robotics, PLC, Electrical, Mechanical, CMMS, LOTO, Fanuc, KUKA, Yaskawa, ABB, Pneumatics, Networking, Automation 🏢 Description: About the team: The Fleet Operations Team drives uptime and operational performance across a growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. The team operates at the intersection of robotics, controls, and factory execution, ensuring automation delivers consistent, measurable performance across diverse industrial applications. About the role: As a Robotics Field Service Engineer, you are the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent the company directly within customer facilities. This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability. In this role you will: - Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells - Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly - Provide hands-on technical support to customer operators and maintenance teams - Log service activity, asset updates, and spare part requirements in CMMS systems - Coordinate field scheduling and support with customers, vendors, and internal stakeholders - Monitor system performance remotely using dashboards and fleet tools - Document service work, root cause analysis, and follow-up actions with clarity and precision - Identify recurring failure patterns and escalate systemic risks for broader improvement - Build professional, trusted relationships with plant managers and site personnel - Operate with strict adherence to safety standards, including LOTO and industrial compliance - Participate in RCA sessions, audits, and continuous improvement initiatives - Continuously expand technical depth across robotics, controls, networking, and industrial systems What makes you a great fit: - 3+ years of hands-on field service experience supporting robotic or industrial automation systems - Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems - Ability to read electrical schematics, wiring diagrams, and pneumatic drawings - Experience using CMMS platforms to track and report maintenance activity - Comfortable with local travel up to 80% and overnight travel up to 50% - Clear written and verbal communicator capable of producing structured service documentation - Demonstrated commitment to safety and disciplined field execution Bonus points if you have: - Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots - Familiarity with palletizing, case packing, pick-and-place, or conveyor systems - Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments - Prior customer-facing field experience - Spanish language proficiency Our Total Rewards: - Equity participation through stock options - Competitive and uncapped commission structure (for commission-eligible roles) - Medical, dental, and vision insurance with high employer premium coverage - FSA, DCFSA, life insurance, short-term and long-term disability (employer-paid) - Employee Assistance Program (EAP) - Up to 12 weeks of paid parental leave - Company-sponsored 401(k) - Home office stipend for remote and hybrid employees - Monthly cell phone reimbursement - 15 days of paid time off plus company holidays Compensation Philosophy: Pay and equity packages are benchmarked against peer companies at a similar growth stage. This role is paid hourly at $29–$44 per hour. With typical 50+ hour workweeks including travel and site activity, total annualized earnings generally range from $83,000 to $126,000 depending on experience and hours worked. Overtime is paid in accordance with applicable federal and state law for hours worked over 40 in a workweek. Equal Opportunity Employment: The company is an equal opportunity employer and makes employment decisions based on merit, business needs, and role requirements. Accommodations are available for accessibility needs. AI Use: AI-powered tools may be used in parts of the interview process, with all final hiring decisions made by humans.