Business Analyst | Senior Management Analyst

🏢 Summary: Seeking a Supply Systems Specialist / SME Management Analyst to support federal logistics and supply operations with expertise in NESSS, sector allowancing, and logistics data analysis. The role focuses on inventory management, supply system modernization, allowance validation, and resolving complex logistics issues in a federal client environment. 🗂️ Requirements: NESSS/Sector Allowancing expertise, Experience with federal logistics and supply management, Advanced proficiency with NESSS, Experience with allowance development or maintenance, Ability to interpret inventory management codes and configuration data, Knowledge of supply and logistics management policies and procedures, Experience reviewing SAS allowance reports, Ability to analyze logistics data and provide recommendations, Strong problem-solving skills, Strong written and verbal communication skills, Ability to work independently, Ability to obtain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: NESSS, SAS, Logistics, Supply, Allowancing, Inventory, Configuration, Analysis, Compliance, Documentation 🏢 Description: We are seeking a Supply Systems Specialist / SME Management Analyst to support a federal client, Business Operations Division (BOD). The specialist will provide subject matter expertise in the federal client's logistics data, supply management, NESSS, Sector Allowancing, and logistics modernization support. The ideal candidate will have hands-on experience supporting federal client supply operations, interpreting logistics data elements, validating material demand, and helping supply and logistics personnel resolve complex supply system issues. This position requires a strong working knowledge of the federal client's supply policies, logistics management procedures, configuration data, item management codes, and allowance development within the Naval and Electronics Supply Support System (NESSS). Key Responsibilities - Review, interpret, and analyze inventory item management codes within NESSS. - Analyze configuration data, item usage, and material demand to support operational readiness. - Develop, review, update, and validate Sector allowance levels for material within NESSS. - Assess and recommend changes to Sector allowances based on operational requirements, usage data, and supply analysis. - Identify terminal, obsolete, excess, or unsupported material and recommend appropriate disposal or disposition actions. - Request, review, and interpret SAS allowance reports to support allowance decisions and continuous process improvement. - Collaborate with Asset Logistics Division personnel and other stakeholders to resolve logistics and supply issues. - Provide expert guidance, training, and user support on NESSS usage, logistics data management, and supply best practices. - Support data system modernization efforts by providing subject matter expertise on supply and finance system requirements. - Help ensure supply data accuracy, policy compliance, and alignment with logistics standards. - Document findings, recommendations, process updates, and issue resolution actions in clear, professional formats. Qualifications - NESSS/Sector Allowancing expertise - Demonstrated experience with logistics, supply management, or asset logistics support - Advanced user-level proficiency with the Naval and Electronics Supply Support System (NESSS) - Experience with Sector Allowancing processes and allowance development or maintenance - Ability to interpret inventory item management codes, configuration data, supply records, and material demand data - Knowledge of supply and logistics management policies, procedures, and terminology - Experience reviewing or interpreting SAS allowance reports - Ability to analyze logistics data and provide practical recommendations to improve readiness, data quality, and supply support - Strong problem-solving skills and ability to resolve complex logistics or supply challenges - Strong written and verbal communication skills, including the ability to brief findings and provide guidance to stakeholders - Ability to work independently with minimal supervision in a federal client environment Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust (suitability) clearance - U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits - Referral Bonus - 401(k) Matching - Eleven Holidays - Technology Reimbursement - Short-Term & Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off: 15 days PTO for 0–3 years, 20 days PTO for 3+ years - 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Salary: $90,000–120,000 (commensurate with experience) Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: Senior Federal ERP Systems Consultant role focused on leading analysis, design, implementation, and optimization of federal financial management and ERP systems, particularly Oracle Federal Financials. The position involves end-to-end project leadership, regulatory compliance support, system modernization, and oversight from requirements through go-live and transition to operations. Candidates must have extensive federal financial systems experience and the ability to obtain a Public Trust clearance. 🗂️ Requirements: 10+ years IT/ERP and business-process consulting experience, Hands-on experience with Oracle Federal Financials or comparable federal ERP systems (GL, AP, Purchasing, Procurement, Assets, Reporting), Proven ability to lead projects independently from requirements to go-live, Working knowledge of federal financial regulations and Treasury/OMB requirements, Strong system analysis and process design experience, Technical documentation and training development experience, Ability to obtain and maintain a federal Public Trust clearance, Ability to pass a federal background investigation, U.S. Citizenship or Permanent Residency 📃 Skills: Oracle, ERP, GL, AP, Purchasing, Procurement, Assets, Reporting, G-Invoicing, Treasury, OMB, ERM, eTravel, GO.gov, IFMS, activPayroll, SQL, Documentation, UAT 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. we are seeking an experienced Senior Federal ERP Systems Consultant to lead analysis, design, implementation, and optimization of federal financial management and ERP systems. The ideal candidate will possess deep expertise in Oracle Federal Financials or comparable federal ERP platforms, strong project leadership capabilities, and extensive experience supporting federal financial operations, Treasury mandates, and business process modernization initiatives. Key Responsibilities Analyze requirements and conduct feasibility studies for new and ongoing initiatives. Explore alternatives, perform cost analysis, and report findings and recommendations to ABMC management. Produce conceptual and detailed system/process designs. Provide project management and oversight of development and implementation activities. Collaborate with staff, the SSP, and other contractors to complete project requirements. Develop procedures, documentation, Quick Reference guides, training materials, and internal controls. Conduct user acceptance testing and deliver end-user training. Oversee go-live migration and transition systems to operations. Submit monthly progress reports to the COR by the third business day of each month. Qualifications 10+ years of IT/ERP and business-process consulting experience, including hands-on work with financial management systems. Direct experience with Oracle Federal Financials or comparable federal ERP/financial systems (GL, AP, Purchasing, Procurement, Assets, reporting). Demonstrated project leadership: ability to run a project independently from requirements to go-live. Working knowledge of federal financial regulations and Treasury/OMB requirements (e.g., G-Invoicing, federal travel regulations). Strong analysis, system/process design, and technical-writing skills (documentation, training, internal controls). Excellent communication; able to work with non-technical stakeholders across countries and time zones. Self-directed; comfortable with an intermittent, variable workload and accountable for quality and timeliness Nice to have Oracle Federal Financials (FMS): maintain procedures/training and the automated credit-card reconciliation process; fixed-asset forms and procedures. Foreign Service National (FSN) payroll: support the activPayroll conversion, validation/balancing processes, GL interface and Treasury/ITS file work, and transition to operations. G-Invoicing and Treasury mandates: evaluate and implement solutions for intragovernmental Buy/Sell transactions. Enterprise Risk Management (ERM): migrate the ERM database to a cloud platform with added reporting and workflow. eTravel / GO.gov: refine eTravel and transition to the GSA-mandated GO.gov system. Integrated Facilities Management System (IFMS): complete implementation, reporting, and process-flow enhancements. Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer concerns a position at i360technologies supporting federal agency missions through business consulting and technology solutions. The role requires meeting federal security clearance standards and eligibility criteria. The position includes a comprehensive benefits package and equal employment opportunity coverage. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Ability to pass a federal background investigation, U.S. Citizenship or Permanent Residency, Direct application only (no staffing firms) 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking an experienced professional. Key Responsibilities Qualifications Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust (suitability) clearance - Must be able to pass a federal background investigation - U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits - Referral Bonus - 401(k) Matching - Holidays – Eleven - Technology Reimbursement - Short-Term & Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer concerns a role supporting federal agencies, requiring eligibility for a Public Trust clearance and compliance with federal security standards. The position includes standard employment benefits such as paid time off, insurance coverage, retirement matching, and technology reimbursement. Candidates must meet strict eligibility and background investigation requirements. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Ability to pass a federal background investigation, U.S. Citizenship or Permanent Residency, Direct application only (no staffing firm submissions) 📃 Skills: SecurityClearance, Compliance, FederalRegulations 🏢 Description: Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus 401(k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer concerns a role supporting federal agency projects with responsibilities aligned to business consulting and technology solutions. The position requires meeting strict federal security and eligibility standards and offers a comprehensive benefits package. Candidates must be eligible to work in the U.S. and able to obtain a Public Trust clearance. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Pass a federal background investigation, U.S. Citizenship or Permanent Residency, No visa sponsorship required 📃 Skills: PublicTrust, BackgroundInvestigation, Compliance 🏢 Description: Key Responsibilities Qualifications Security & Eligibility Requirements - Ability to obtain and maintain a federal Public Trust (suitability) clearance - Must be able to pass a federal background investigation - U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits - Referral Bonus - 401(k) Matching - Holidays – Eleven - Technology Reimbursement - Short-Term & Long-Term Disability - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer is for a role supporting federal agency projects, requiring eligibility for federal security clearance and compliance with background investigation standards. The position includes standard benefits such as 401(k) matching, paid time off, insurance coverage, and technology reimbursement. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Ability to pass a federal background investigation, U.S. Citizenship or Permanent Residency 📃 Skills: Clearance, BackgroundCheck 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking an experienced Key Responsibilities Qualifications Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus 401(k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer is for a position at i360technologies supporting federal agencies, requiring eligibility for federal security clearance. The role emphasizes compliance with federal background investigations and security standards. The package includes competitive benefits such as 401(k) matching, paid time off, insurance coverage, and technology reimbursement. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Ability to pass a federal background investigation, U.S. Citizenship or Permanent Residency, Direct application only (no staffing firms) 📃 Skills: SecurityClearance, BackgroundInvestigation, FederalCompliance 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking an experienced Key Responsibilities Qualifications Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus 401(k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: Opportunity to work with a federal-focused consulting firm supporting government agencies, with eligibility for federal Public Trust clearance required. The role requires meeting strict security and background standards and offers a comprehensive benefits package. Ideal for candidates eligible to work in the U.S. and able to pass federal investigations. 🗂️ Requirements: Ability to obtain and maintain a federal Public Trust clearance, Pass a federal background investigation, U.S. Citizenship or Permanent Residency, No visa sponsorship required 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking an experienced Key Responsibilities Qualifications Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus 401(k) Matching Holidays – Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: The offer is for a senior Database Developer responsible for designing and implementing the data architecture of a federal low-code platform, including data modeling, integrations, migration, and security compliance. The role focuses on building secure, scalable data solutions integrated with multiple federal systems and supporting Authority to Operate requirements. It involves hands-on development within AWS and regulated federal environments. 🗂️ Requirements: Minimum 7 years database development experience, Experience with relational databases (PostgreSQL, Oracle, SQL Server), Experience with at least one non-relational database (MongoDB, DynamoDB, Cosmos DB or equivalent), Hands-on experience with AWS data services within VPC, Experience with data migration in regulated federal systems, Strong REST/JSON API design and integration experience, Knowledge of federal data security standards (FISMA, NIST SP 800-53, NIST SP 800-122), Experience supporting Authority to Operate (ATO) documentation, Experience with data integration pipelines, Experience working in Agile environments, Bachelor’s degree in Computer Science, Information Systems, Data Engineering or related field (or equivalent experience), Ability to obtain Public Trust clearance, U.S. Citizenship or Permanent Residency 📃 Skills: PostgreSQL, Oracle, SQL, MongoDB, DynamoDB, CosmosDB, AWS, RDS, Aurora, S3, Glue, Lambda, VPC, REST, JSON, OAuth, API, FISMA, NIST, FIPS, PLSQL, JIRA, Confluence 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are Database Developer to design and implement the data architecture supporting the federal agency's BOAT low-code platform. This role is responsible for data modeling, integration, migration, and ensuring secure, scalable data operations aligned with federal data and security requirements. Implements data model, data platform read/write, external API consumers, file metadata schema, and Data Migration Plan if applicable. Supports data security controls and ATO data-handling artifacts. Own the data and integration backbone of the BOAT platform for client. Design and implement the data model, file metadata schema, data platform read / write integrations, and external API consumers that connect BOAT to the pilot Program and the broader registration, inspection, compliance, and enforcement data ecosystem (SafeSpect, State PCR Repository, ELD data, TruData, CCFP Analysis Datamart). Produce the Data Migration Plan when applicable and lead all data-handling artifacts that support Authority to Operate (ATO). Key Responsibilities Design and implement the BOAT data model supporting case management, dynamic data collection, role-based access, and persona-based reporting and analytics for the pilot Program. Build read / write integrations with the client data platform; implement external API consumers to ingest data from SafeSpect, State PCR repositories, ELD feeds, and other authoritative sources. Implement the file metadata schema for narrative reports, images, video, and other artifacts uploaded through the BOAT submission interface; ensure metadata associates each file to the correct case record. Author the Data Migration Plan when applicable — source-system profiling, mapping, transformation rules, validation, and rollback strategy — with delivery at the end of Discovery (Week 2). Implement and document data-security controls aligned to client policy, NIST SP 800-53, NIST SP 800-122 PII protection, and FIPS 140-2 encryption; produce data-handling evidence for the A&A artifact pack. Cross-train on BOAT platform configuration during Discovery and pair regularly with the Senior Software Developer to mitigate single-point-of-failure risk on platform-specific work. Support performance testing in Sprint 5 — query optimization, indexing, data volume profiling, concurrency tuning — and execute remediation in Sprint 6. Contribute to the Detailed Technical Design Document and the User Guide with data-layer architecture, schemas, integration contracts, and operations guidance. Sustain the data layer across option periods — refactor only where unique business rules require it; reuse and normalize patterns across applications to reduce long-term maintenance cost. Qualifications Minimum 7 years of hands-on database development experience across relational engines (PostgreSQL, Oracle, SQL Server) and at least one document or non-relational store (MongoDB, DynamoDB, Cosmos DB, or equivalent). NOTE: this may changed based on Doug's LC selection Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related discipline (or equivalent professional experience). Demonstrated hands-on experience with AWS data services — RDS, Aurora, DynamoDB, S3, Glue, Lambda, or comparable — operating inside an AWS Virtual Private Cloud (VPC). Demonstrated data migration experience on regulated federal systems — including source profiling, schema mapping, transformation, validation, and rollback. Strong API design and integration experience — REST / JSON, OAuth, API gateways, message-based integration patterns. Working knowledge of federal data security and privacy requirements: FISMA, Privacy Act of 1974, NIST SP 800-53, NIST SP 800-122, DOT Order 1351.37, and Sensitive PII handling. Experience supporting Authority to Operate (ATO) — producing data-layer evidence for system security plans, control narratives, and continuous monitoring. Experience with APIs and data integration pipelines Experience working in agile development environments Preferred Qualifications Hands-on experience with the proposed BOAT platform's data layer (Power Platform / Dataverse, Unqork, Appian, ServiceNow, or equivalent). Experience with regulated mission data sets. Familiarity with Login.gov or other federated identity solutions and how they propagate into row-level / role-based data access. Performance-tuning expertise on Oracle 19c PL/SQL, SQL Server, or PostgreSQL for high-volume federal workloads. Familiarity with SAFe Agile, two-week sprint cadence, and the JIRA / Confluence toolchain. Key Attributes Strong analytical and data design skills Ability to work across application, integration, and analytics layers Detail-oriented with focus on data quality and performance Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Holidays - Eleven Adoption Assistance Retirement Plan (401k) Matching Tuition Reimbursement Family Leave, Maternity, Paternity Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Health Care Plan (Medical, Dental & Vision) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

🏢 Summary: Techno-functional SME role supporting operations, production incidents, and functional analysis for a mission-critical Oracle Federal Financials system in a federal environment. The position focuses on incident resolution, requirements management, backlog reduction, business process improvement, and UAT support across core federal financial modules. It involves close collaboration with business and technical teams without requiring hands-on development or DBA work. 🗂️ Requirements: 7+ years supporting Oracle Federal Financials or Oracle E-Business Suite, Hands-on experience with Budget/Funds Management, Accounts Payable, Accounts Receivable, Purchasing, or Loans modules, Experience supporting federal financial management business processes, Production support and incident management experience, Functional troubleshooting and root cause analysis, Experience gathering and documenting functional requirements, Experience preparing functional designs and process documentation, Experience with backlog management and ticket prioritization, Experience conducting impact analysis and feasibility studies, U.S. Citizenship or Permanent Residency, Ability to obtain and maintain Public Trust clearance 📃 Skills: Oracle, EBS, Budgeting, FundsManagement, AccountsPayable, AccountsReceivable, Purchasing, Loans, UAT, Jira, ServiceNow, Remedy, Agile, FCRA 🏢 Description: At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking an Oracle Federal Financials Techno-Functional SME to support a mission-critical federal financial management system for a federal client. This role focuses on operations and maintenance, production support, incident resolution, backlog reduction, requirements gathering, functional analysis, and business process improvement within Oracle Federal Financials. The ideal candidate understands how federal financial users perform their daily work and can effectively diagnose functional issues, document requirements, support backlog reduction, and recommend practical process improvements. This person should be analytical, organized, responsive, and comfortable working with technical teams, developers, project managers, and business stakeholders in a production financial environment where accuracy, auditability, and customer service are critical. This is a techno-functional support role focused on functional analysis, production support, requirements management, incident resolution, and coordination with technical teams. Hands-on software development or DBA expertise is not required. The ideal candidate has hands-on experience supporting Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Candidates should also have experience supporting at least two of the following business processes: Budget to Report Procure to Pay Financial Reporting Month-End, Quarter-End, and Year-End Close Loans Insurance to Collection Key Responsibilities Support daily operations and maintenance for Oracle Federal Financials modules in a federal financial management environment. Provide production support by analyzing service tickets, incident reports, transaction issues, business process questions, and system behavior. Support Tier 1 incident intake, troubleshooting, root cause analysis, and escalation activities. Document incidents, business impacts, resolutions, workarounds, and follow-up actions within the Client's issue tracking system. Support timely resolution of issues impacting budget execution, procure-to-pay, accounts payable, accounts receivable, loans, reporting, reconciliations, and close-cycle activities. Work directly with business users to understand issues, clarify requirements, explain system functionality, and support business process execution. Analyze recurring issues and recommend process improvements, documentation updates, training needs, or functional enhancements. Support reduction of outstanding service tickets and backlog items through classification, prioritization, and resolution support. Participate in backlog review sessions with Client stakeholders, project leadership, and technical teams. Gather, document, and validate functional requirements for enhancements, fixes, reports, workflow updates, interface-related business needs, and process improvements. Conduct business process walkthroughs and requirements sessions across financial management process areas. Prepare functional documentation including: Business requirements Functional designs Process flows User stories Acceptance criteria Meeting notes and decision logs Impact and options analyses Support functional analysis for Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Support business processes such as: Budget execution Procure-to-pay Invoice processing Collections and receivables Loan accounting and servicing Financial reporting Reconciliations Month-end, quarter-end, and year-end close Conduct feasibility studies, cost-benefit analyses, and impact assessments for proposed changes and process improvements. Analyze business value, operational risk, reporting impacts, user impacts, training needs, and implementation considerations for enhancements and fixes. Present recommendations and findings to project leadership, business users, and Client stakeholders. Support User Acceptance Testing (UAT) activities including test scenario creation, validation of expected results, defect analysis, and post-release verification. Assist with development and maintenance of: User guides SOPs Job aids Knowledge base articles Training materials Participate in Agile planning activities by refining requirements, clarifying acceptance criteria, and prioritizing business needs. Provide functional input during release planning and post-release validation activities. Support a high level of customer service through clear communication, timely follow-up, and practical problem-solving. Qualifications 7+ years of experience supporting Oracle Federal Financials, Oracle E-Business Suite, or similar federal financial management systems. Hands-on experience with one or more Oracle Federal Financials modules including: Budget/Funds Management Accounts Payable Accounts Receivable Purchasing Loans Strong understanding of federal financial management business processes. Experience supporting production users, incident management, service tickets, and functional troubleshooting activities. Experience gathering, documenting, and validating functional requirements. Experience preparing functional designs, process documentation, issue summaries, impact analyses, user stories, and acceptance criteria. Experience supporting backlog review, ticket prioritization, and resolution of aging issues. Experience analyzing impacts related to fixes, enhancements, reports, workflows, or business process changes. Experience supporting feasibility studies, cost-benefit analysis, and process improvement initiatives. Experience working with federal financial users in areas such as: Budget Accounting Procurement Accounts Payable Accounts Receivable Loans Reporting Reconciliation Close-cycle activities Ability to clearly explain Oracle Federal Financials functionality to business and technical stakeholders. Strong written and verbal communication skills with attention to detail. Ability to work in a structured federal environment with formal documentation, testing, change management, and approval processes. Ability to complete required Client background investigation, credentialing, and access procedures. Preferred Qualifications Experience supporting month-end, quarter-end, and year-end close activities. Experience with federal budgetary and proprietary accounting concepts. Experience with Federal Credit Reform Act (FCRA) loan accounting and/or Oracle Loans. Experience supporting procure-to-pay, invoice processing, purchasing, obligations, vendor payments, collections, or receivables. Experience with functional testing, UAT support, test script development, and post-release validation. Experience developing user guides, SOPs, UPKs, knowledge base articles, and training materials. Experience supporting federal audits, control documentation, financial management reviews, or data calls. Experience using Jira, ServiceNow, Remedy, or similar ticketing/backlog management tools. PMP, Scrum, Oracle, or federal financial management certifications are a plus. Nice-to-have experience with: Oracle UPK O&M / Help Desk Operations Security & Eligibility Requirements Ability to obtain and maintain a federal Public Trust (suitability) clearance Must be able to pass a federal background investigation U.S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Holidays - Eleven Adoption Assistance Retirement Plan (401k) Matching Tuition Reimbursement Family Leave, Maternity, Paternity Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Health Care Plan (Medical, Dental & Vision) Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.