Business Analyst – Product Control & Finance Technology

🏢 Summary: Business & Test Analyst role focused on improving SDLC quality, compliance, and consistency across international software delivery teams. The position centers on reviewing test evidence, assessing change documentation, and ensuring adherence to release and testing standards rather than hands-on development or testing. The role supports process optimization, delivery metrics analysis, and continuous improvement in DevOps and release workflows. 🗂️ Requirements: 3+ years experience as Business Analyst or Test Analyst, Strong knowledge of SDLC, Experience with software testing processes, Experience reviewing test evidence and change documentation, Experience in Agile environments, Ability to analyze delivery and DevOps metrics, Proficiency in Excel, Proficiency in PowerPoint 📃 Skills: SDLC, Agile, DevOps, Excel, PowerPoint, SQL, Zephyr, qTest, Tricentis, Visio, Gherkin, BDD, AWS, Azure, GCP 🏢 Description: Business & Test Analyst (Cybersecurity / SDLC) We are looking for a Business & Test Analyst to join a global technology environment focused on improving the quality, consistency, and compliance of software delivery processes across multiple development teams. This is not a hands-on testing or development role. Instead, you will act as a process and quality enabler , helping engineering and delivery teams understand and apply best practices in software delivery, testing, and change management. You will work across multiple international teams to ensure that software changes are delivered in a controlled, consistent, and auditable way. Hybrid working model: 6 days per month from the office in Kraków Key Responsibilities Review and assess test evidence and software change documentation Ensure delivery teams follow agreed SDLC and release standards Identify gaps in testing and delivery processes and support remediation Work with development teams to improve software delivery quality and compliance Analyse delivery and DevOps-related metrics and highlight trends or risks Support teams in understanding what “good” looks like in testing and release processes Facilitate discussions and workshops with technical and non-technical stakeholders Contribute to continuous improvement of software delivery workflows Support reporting on compliance, quality, and delivery effectiveness Requirements 3+ years of experience as a Business Analyst, Test Analyst, or hybrid BA/ QA role Strong understanding of Software Development Life Cycle (SDLC) Experience working with software testing processes and test evidence Exposure to Agile delivery environments Ability to analyse data and present insights clearly (Excel, PowerPoint) Strong communication skills and confidence working with multiple stakeholders Fluent English (written and spoken) Nice to have Experience in regulated environments (finance, banking, enterprise IT) Exposure to Governance / Risk / Compliance concepts Understanding of release/deployment processes Knowledge of QA tools (e.g. Zephyr, qTest, Tricentis) Experience with process mapping (Visio) Basic SQL skills Familiarity with Gherkin / BDD Exposure to cloud environments (AWS / Azure / GCP)

🏢 Summary: Senior Python Developer role focused on building and enhancing credit risk modeling toolkits within a global financial risk analytics environment. The position involves developing robust Python libraries, integrating prototypes into operational risk models, and collaborating with risk modellers in an Agile setup. The work directly supports large-scale risk assessment processes through high-quality, scalable software solutions. 🗂️ Requirements: 4+ years of Python application development experience, Experience in financial or data-driven environments, Strong object-oriented programming knowledge, Experience with test-driven development, Experience with pytest or similar testing frameworks, Knowledge of SOLID principles and design patterns, Experience with code reviews and refactoring, Proficiency with Git version control, Experience with continuous integration practices, Experience working in Agile methodologies, Fluent English, Legal right to work in the EU 📃 Skills: Python, OOP, pytest, Git, CI, Agile, NumPy, SciPy, pandas, Matplotlib, PySpark 🏢 Description: Empower the Future of Financial Risk — Shape Innovative Solutions in Global Risk Analytics! Krakow-based opportunity with hybrid work model. As a Senior Python Developer – Financial Risk Analytics , you will be working for our client, a leading institution in global risk management. In this role, you will contribute to high-impact financial engineering projects by developing and enhancing credit risk modeling toolkits. Your work will directly support HSBC’s risk assessment processes across five continents, helping to streamline operations, improve model consistency, and accelerate risk analysis innovations. Your main responsibilities: Develop and test robust Python applications, adhering to best coding practices and object-oriented design principles. Collaborate closely with Wholesale Credit Risk modellers to gather requirements and ensure toolkit effectiveness. Contribute to the development of large Python libraries and testing suites, including continuous integration practices. Perform code reviews and refactor existing code to improve quality and maintainability. Support the integration of prototypes into operational risk models, ensuring accuracy and efficiency. Work within an Agile environment, engaging in regular sprint cycles and collaboration. You're ideal for this role if you have: 4+ years of professional experience in Python application development within a financial or data-driven environment. Strong knowledge of object-oriented programming, test-driven development, and testing frameworks like pytest. Practical understanding of code review standards, SOLID principles, and design patterns. Experience with version control systems, specifically Git. Familiarity with Agile methodologies and continuous integration. Fluency in English, with excellent communication skills. It is a strong plus if you have: (optional) MSc or PhD in Computer Science, Mathematics, Physics, Operational Research, or similar. Knowledge of credit risk analytics and familiarity with the financial services industry. Experience with scientific computing stacks: NumPy, SciPy, pandas, Matplotlib. Experience with Big Data tools like PySpark. Contributions to open-source Python libraries. Language Required for the role: Fluent English Eligibility for the role: Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: The offer is for an experienced Transformation Business Analyst to support digital transformation and operational improvement initiatives in the banking sector. The role focuses on requirements management, change and implementation support, and shaping solutions aligned with strategic business objectives. The position involves working in complex, multi-country projects using structured delivery methodologies and project management tools. 🗂️ Requirements: Minimum 4 years of experience in business analysis, design, change, and implementation in complex multi-country or regional projects, Strong business analysis skills including requirements gathering and design techniques, Experience with change management and implementation management approaches, Practical experience with Waterfall and Agile/Scrum methodologies, Proficiency in Confluence, JIRA, MS Office, and Visio, Knowledge of banking or financial services industry, Fluent English, Residency in Poland, Willingness to attend office in Cracow once per week 📃 Skills: BusinessAnalysis, RequirementsManagement, ChangeManagement, ImplementationManagement, Waterfall, Agile, Scrum, JIRA, Confluence, Visio, MSOffice, Banking, FinancialServices 🏢 Description: We are currently seeking experienced Transformation Business Analysts to support a leading client in the banking sector. As part of our Consulting Services organization, you will operate at the core of growth, digital transformation, operational improvement, and customer-centered change initiatives. Your tasks Identify, define, and solve problems using systemic thinking and creativity Communicates complex information in a clear, structured way Recognizes key business drivers and competitive dynamics to support strategically aligned solutions Proactively anticipates risks and issues, taking swift action to mitigate them Oversees the requirements management process and shapes solutions that meet business needs Assesses impacts on the target operating model and defines the necessary activities and mitigation measures Requirements Demonstrates strong business analysis capabilities, including requirements gathering and design techniques Applies effective change management and implementation management approaches Works confidently with Waterfall and Agile/Scrum delivery methodologies Utilizes project management tools such as Confluence, JIRA, MS Office, and Visio Brings understanding of the banking or financial services industry and shared services environments Has at least 4 years of proven experience in business analysis, design, change, and implementation across complex, multi‑country or regional projects Excels in analytical thinking and problem‑solving Fluent English Residency in Poland, with willingness to attend the Client’s office in Cracow once per week

🏢 Summary: Senior Data Analyst role focused on designing and delivering advanced Power BI solutions, transforming complex data into actionable insights, and supporting strategic decision-making across global business functions. The position involves advanced analytics, data modeling, automation, and contribution to a large-scale data platform modernization initiative. Hybrid work model based in Poznań. 🗂️ Requirements: 5+ years of experience in Business Analytics or Business Intelligence, Strong hands-on experience with Power BI, Advanced SQL skills, Strong knowledge of DAX and data modeling, Experience with cloud platforms (GCP or Azure), Experience with Databricks, Experience with Git, Ability to perform advanced analytics (segmentation, cohort analysis, marketing analytics) 📃 Skills: PowerBI, SQL, BigQuery, DAX, Python, GCP, Azure, Databricks, Git, QlikView 🏢 Description: Contract of Employment - only Hybrid work from Poznań We are looking for a Senior Data Analyst to join a dynamic global Data Analytics team and collaborate with key stakeholders across CRM, Retail, Brand, e-commerce, Finance, and Supply Chain. The role is based in Poznań, Poland, with a functional reporting line to the company’s global headquarters. In this position, you will transform complex data into actionable insights that support strategic decision-making and drive measurable business impact. You will also play an important role in fostering a data-driven culture and contribute to a strategic initiative focused on modernizing the organization’s data platform to ensure scalability and future readiness. Key Responsibilities Design and develop Power BI solutions, including datasets, star-schema models, DAX measures, and dashboards Deliver high-quality ad-hoc analyses and translate business needs into clear insights and recommendations Collaborate with global stakeholders, align on KPIs and definitions, and present findings to senior leadership Improve data quality, enhance transformation layers, and ensure consistency across reporting Automate recurring analyses and optimize processes for efficiency Perform advanced analytics such as segmentation, cohort analysis, and marketing effectiveness Enable self-service analytics by empowering business teams to leverage data independently Promote a data-driven mindset across the organization Contribute to a global data transformation initiative and the evolution of the analytics ecosystem Experience: 5+ years of experience in Business Analytics or Business Intelligence Strong hands-on experience with Power BI Technical Skills: Advanced SQL (BigQuery is a plus) Strong knowledge of DAX and data modeling Python for advanced analytics (preferred) Experience with cloud platforms (GCP or Azure), Databricks, and Git Familiarity with QlikView is a plus Analytical Expertise: Power BI development and dashboard design Data modeling (star schema, semantic layer optimization) Advanced analytics (segmentation, cohort analysis, marketing analytics) Process automation and optimization Soft Skills: Excellent data storytelling and communication skills Strong stakeholder management in a global environment Ability to prioritize and align business needs and KPIs Passion for promoting data-driven decision-making Experience supporting organizational change and adoption of new tools Strong presentation skills with the ability to influence decision-makers What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

🏢 Summary: Senior Data Analyst role focused on designing and delivering advanced Power BI solutions, transforming complex data into actionable insights, and supporting global stakeholders in strategic decision-making. The position involves modernizing the data platform, improving data quality, and enabling self-service analytics within a global data transformation initiative. 🗂️ Requirements: 5+ years of experience in Business Analytics or Business Intelligence, Strong hands-on experience with Power BI, Advanced SQL skills, Strong knowledge of DAX and data modeling, Experience with cloud platforms (GCP or Azure), Experience with Databricks, Experience with Git, Ability to perform advanced analytics (segmentation, cohort analysis, marketing analytics) 📃 Skills: PowerBI, SQL, BigQuery, DAX, Python, GCP, Azure, Databricks, Git, QlikView 🏢 Description: Contract of Employment - only Hybrid work from Poznań We are looking for a Senior Data Analyst to join a dynamic global Data Analytics team and collaborate with key stakeholders across CRM, Retail, Brand, e-commerce, Finance, and Supply Chain. The role is based in Poznań, Poland, with a functional reporting line to the company’s global headquarters. In this position, you will transform complex data into actionable insights that support strategic decision-making and drive measurable business impact. You will also play an important role in fostering a data-driven culture and contribute to a strategic initiative focused on modernizing the organization’s data platform to ensure scalability and future readiness. Key Responsibilities Design and develop Power BI solutions, including datasets, star-schema models, DAX measures, and dashboards Deliver high-quality ad-hoc analyses and translate business needs into clear insights and recommendations Collaborate with global stakeholders, align on KPIs and definitions, and present findings to senior leadership Improve data quality, enhance transformation layers, and ensure consistency across reporting Automate recurring analyses and optimize processes for efficiency Perform advanced analytics such as segmentation, cohort analysis, and marketing effectiveness Enable self-service analytics by empowering business teams to leverage data independently Promote a data-driven mindset across the organization Contribute to a global data transformation initiative and the evolution of the analytics ecosystem Experience: 5+ years of experience in Business Analytics or Business Intelligence Strong hands-on experience with Power BI Technical Skills: Advanced SQL (BigQuery is a plus) Strong knowledge of DAX and data modeling Python for advanced analytics (preferred) Experience with cloud platforms (GCP or Azure), Databricks, and Git Familiarity with QlikView is a plus Analytical Expertise: Power BI development and dashboard design Data modeling (star schema, semantic layer optimization) Advanced analytics (segmentation, cohort analysis, marketing analytics) Process automation and optimization Soft Skills: Excellent data storytelling and communication skills Strong stakeholder management in a global environment Ability to prioritize and align business needs and KPIs Passion for promoting data-driven decision-making Experience supporting organizational change and adoption of new tools Strong presentation skills with the ability to influence decision-makers What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

🏢 Summary: Full-time IT Business Analyst role in the banking sector focused on advanced data analysis, credit risk functionalities, and supporting testing processes. The position bridges business needs and IT solutions by translating requirements into technical specifications and validating implementations. Long-term B2B assignment with hybrid work model in Gdańsk. 🗂️ Requirements: Minimum 3 years of IT experience, Minimum 4 years of analyst experience, Proficiency in SQL, Experience with large datasets, Experience translating business requirements into technical solutions, Experience with UT, ST, UAT, Experience creating and validating functional test cases, Fluent English, Polish language skills 📃 Skills: SQL, SAS, Python, UT, ST, UAT, Agile, CreditRisk, DataAnalysis, Testing 🏢 Description: 🌍Location: 2-3 days from the office in Gdansk. ⏰Start date for assignment: ASAP/1 month. 💰Rate: up to 135 zl/h B2B. ⏳Duration of assignment: > 12 months + extensions. 📕Language: English + Polish. ⚙️Industry: banking. 💻Workload: Full time. Summary: The role of an IT Business Analyst is aimed at bridging the gap between business needs and IT solutions, primarily focusing on data analysis, credit risk functionalities, and testing processes. Main Responsibilities: Conduct advanced data analysis using SQL. Handle large datasets efficiently. Translate business requirements into high-level and low-level solutions. Support various testing processes including unit testing (UT) , system testing (ST) , and user acceptance testing (UAT) . Create functional test cases and validate results. Facilitate communication between business stakeholders and the IT development team . Utilize analytical and problem-solving skills to address issues. Key Requirements: Minimum 3 years of IT experience. At least 4 years of analyst experience. Proficient in SQL for data analysis . Strong analytical and problem-solving skills. Ability to convert business requirements into solutions. Excellent communication skills. Agile team player. Nice to Have: Experience with SAS/Python . Functional background in Credit Risk . Experience in creating and validating functional test cases. Other Details: Location: Poland - Gdańsk Language Requirement: English

🏢 Summary: Full-time remote B2B contract for a Senior Software Consultant to take technical ownership of a Python-based manufacturing analytics solution in a regulated pharmaceutical environment. The role focuses on evolving and scaling the application, improving architecture, ensuring compliance, and supporting cloud-based deployment. It requires strong autonomy, database expertise, and experience delivering controlled, traceable changes in regulated settings. 🗂️ Requirements: Strong experience in Python application development, Experience developing and supporting production software solutions, Solid knowledge of relational databases, Ability to design and evolve database schemas and SQL data flows, Experience with PostgreSQL or similar database, Proven ownership of a production system, Ability to quickly understand and take over existing codebase, Experience with automated testing, Experience with documentation and change control processes, Experience working in regulated environments, Experience with cloud-based solutions or modern deployments, Ability to work independently as a senior technical resource, Fluent English 📃 Skills: Python, SQL, PostgreSQL, AWS, Terraform, CDK, Streamlit, Dash, Cloud, Docker, Serverless, MES 🏢 Description: 🌍Work mode - fully remote. 📑 Assignment type : B2B ⏳Contract length > 6 months + extensions. ⏰Start - ASAP/1 month. 📕Language - English. ⚙️Industry - healthcare/pharmaceutical. 💼 Recruitment process - 2 interviews with the client. 💻 Workload : Full time (40 hours a week). Summary: We are seeking a Senior Software Consultant to take technical ownership of an existing manufacturing analytics solution within the pharmaceutical production environment. This role involves evolving the solution through new use cases, scaling, architectural improvements, and ensuring compliance with regulatory standards. Main Responsibilities: Take technical ownership of an existing Python-based application and drive its evolution through new use cases, scaling, architectural improvements, and maintainability enhancements. Design and implement new features based on business, manufacturing, process-support, and quality needs. Work with relational databases, including schema design, SQL, migrations, performance considerations, data quality, and auditability. Support and improve the application's cloud-based deployment and operational setup. Contribute to architectural improvements that enable the solution to scale from a local use case toward a broader platform. Ensure that changes are tested, documented, and implemented in a controlled and traceable manner. Collaborate with process supporters, subject-matter experts, QA, IT, and other stakeholders. Translate business, process, and compliance needs into pragmatic technical solutions. Support handover, knowledge transfer, and long-term maintainability of the solution. Where relevant, contribute to follow-up activities related to Data Integrity and IT Risk Assessment. Key Requirements: Strong experience with Python application development . Experience developing, maintaining, and supporting production software solutions. Solid understanding of relational databases, preferably PostgreSQL or similar . Ability to design, understand, and evolve database schemas and SQL-based data flows. Track record of solo or near-solo ownership of a production system. Ability to understand an existing codebase and take ownership of it quickly. Treats automated testing as a key part of delivery. Experience working with documentation, change control, structured delivery processes, and maintainable handover material. Comfortable working in environments where traceability and controlled changes are critical. Experience with cloud-based solutions or modern deployment environments. Strong communication skills and ability to collaborate with both technical and non-technical stakeholders. Proven ability to work independently as a senior technical resource. Nice to Have: Experience in pharmaceutical, biotech, medical device, or another regulated environment. Familiarity with GxP, computerized systems validation, data integrity, and controlled software changes. Experience with Streamlit, Dash, or similar Python-based application frameworks. Experience with AWS or another major cloud platform. Familiarity with Infrastructure-as-Code tools such as AWS CDK, Terraform, or similar. Experience with containerized applications, serverless jobs, managed databases, or similar cloud components. Experience with manufacturing systems, MES systems, or industrial analytics. Familiarity with Statistical Process Control or similar process-monitoring methods. Experience scaling solutions into a more reusable platform. Experience supporting validation, risk assessment, or quality documentation in regulated environments. Other Details: Tools/Methodologies: Python, SQL, Cloud Technologies Compliance: Experience in a regulated environment required

🏢 Summary: Senior Python Developer role focused on building and enhancing large-scale credit risk modeling toolkits in a global financial environment. The position combines hands-on development with technical leadership, driving best practices, CI adoption, and Agile delivery. You will collaborate with risk modellers and stakeholders to deliver high-impact, production-grade risk analytics solutions. 🗂️ Requirements: 5+ years of professional experience in Python development and testing, Experience leading and managing development teams, Strong knowledge of coding best practices and code reviews, Proficiency with version control systems (Git), Experience working in Agile environments with continuous integration, Solid background in scientific computing, Fluent English, Legal right to work in Europe 📃 Skills: Python, Git, Agile, CI, NumPy, SciPy, pandas, Polars, Matplotlib, PySpark, Docker, Kubernetes, Jenkins 🏢 Description: Empower Financial Risk Innovation — Shape the Future of Credit Modeling Krakow-based opportunity with hybrid work model. As a Senior Python Developer , you will be working for our client, a leading financial institution specializing in Risk Analytics and Modelling. You will contribute to the development and enhancement of advanced credit risk modeling toolkits, collaborating closely with Wholesale Credit Risk modellers across the globe to ensure efficient and accurate toolkit usage. This role offers an exciting opportunity to influence risk measurement processes and drive operational excellence in a dynamic, international environment. Your main responsibilities: Lead the development, testing, and maintenance of large-scale Python applications and libraries supporting credit risk models. Collaborate directly with end users to gather requirements, provide technical guidance, and ensure effective toolkit utilization. Oversee code reviews, enforce best coding practices, and promote a quality-focused development culture. Manage a medium-sized team of developers and oversee project portfolios to deliver high-impact solutions. Drive the implementation of continuous integration, Agile workflows, and modern development practices. Contribute to the creation of prototypes that could influence HSBC’s risk analysis and measurement frameworks. Interact with senior non-technical stakeholders to align technical developments with strategic goals. Maintain comprehensive documentation and testing suites to ensure high standards of reliability and compliance. You're ideal for this role if you have: 5+ years of professional experience in Python application development and testing. Proven leadership experience in managing development teams. Deep understanding of coding best practices, code review, and version control (git). Experience working within Agile environments with continuous integration. Strong problem-solving skills and a solid foundation in scientific computing stacks. It is a strong plus if you have: MSc or PhD in Computer Science, Mathematics, Physics, Operational Research, or Information Systems. Familiarity with credit risk analytics and financial domain. Knowledge of Python scientific libraries: NumPy, SciPy, pandas, Polars, Matplotlib. Experience with Big Data tools such as PySpark. Contributions to open-source Python libraries. Hands-on experience with Docker, Kubernetes, and Jenkins. Language Required for the role: Fluent English, with excellent communication skills. Eligibility for the role: Only candidates with an existing legal right to work in Europe will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: Contract role focused on building and productionising Python-based data and ML systems that support front-office portfolio management and analytics. Involves designing scalable data pipelines, modernising legacy workflows, and delivering reliable solutions integrated with enterprise data platforms. High-impact position working closely with investment teams to enable proprietary models and core analytics. 🗂️ Requirements: Strong professional experience with Python engineering, Experience building ETL or ML-oriented Python workflows, Experience developing robust data pipelines, Experience working with parquet or columnar data formats, Experience with PySpark or distributed data processing, Experience working in Databricks or similar platform environments, Proficiency with Git, Experience with testing and code reviews, Experience with CI/CD pipelines, Understanding of software engineering best practices 📃 Skills: Python, ETL, ML, Parquet, PySpark, Spark, Databricks, Git, CI/CD, Testing, APIs, Containers 🏢 Description: Location: Flexible (Hybrid in Wroclaw) Department: Front‑Office Technology & Analytics Type: Contract About the Role We’re working with a leading global investment organisation that is expanding its front‑office engineering function. This role sits at the intersection of data engineering, applied data science, and front‑office portfolio support , with a focus on building high‑quality Python systems that directly enable portfolio managers, analysts, and risk teams. You’ll work across several investment teams, helping to rewrite key components, productionise POCs, optimise data access patterns, and deliver reliable, scalable pipelines that power core analytics and proprietary models. If you enjoy solving complex data problems, building production systems end‑to‑end, and working closely with front‑office stakeholders, this is a high‑impact opportunity. What You’ll Work On Design, build, and operate Python-based data pipelines (batch & near‑real‑time) reading/writing to governed enterprise storage (e.g., parquet patterns via internal cloud storage). Develop production‑ready ML/data components including feature prep, scoring pipelines, and API‑exposed data services. Support the re‑engineering and migration of legacy workflows into modern Python-based solutions. Partner directly with front‑office portfolio managers and analysts to extend and industrialise proprietary models. Optimise Databricks connectivity and collaborate with platform teams to improve Spark/PySpark workloads. Support portfolio teams with data access, connectivity principles, and technical design for productionisation. Contribute to engineering standards: CI/CD, testing, code reviews, observability, automation, and documentation. Work on POCs through to full production rollout, including rewriting logic from other languages into Python where required. What We’re Looking For Must‑Have Skills Strong, professional-level Python engineering skills (data structures, packaging, typing). Experience with ETL or ML‑oriented Python workflows. Experience building robust data pipelines and working with parquet/columnar formats in governed storage. Exposure to PySpark or distributed data processing . Comfortable working in platform environments (Databricks, containerised services, internal dev platforms). Strong software engineering foundations: Git, testing, code review, CI/CD , documentation.

🏢 Summary: Operational-coordination role supporting the rollout of a new POS system, focused on business analysis, testing, documentation, communication, and training activities. The position works closely with Project and Change Managers to ensure smooth implementation across stores and stakeholders. It combines operational support, process analysis, and coordination of test and training environments. 🗂️ Requirements: Experience in operational or coordination role in implementation projects, Experience in business analysis and working with operational processes, Experience cooperating with multiple stakeholders (business, IT, vendors), Ability to coordinate rollout activities and monitor implementation progress, Experience supporting system testing and preparing test data, Willingness to work hybrid in Warsaw (3 days in office) 📃 Skills: POS, LMS, Testing, Documentation, Analytics, IT, Rollout 🏢 Description: Informacje o roli Do zespołu wdrażającego nowy system kasowy poszukujemy osoby na stanowisko Senior Operations Coordinator / Senior Business Analyst. Rola zakłada ścisłą współpracę z Project Managerem oraz Change Managerem i ma charakter przede wszystkim operacyjno-koordynacyjny , a nie stricte zarządczy. Kandydat będzie odpowiedzialny za wspieranie wdrożenia od strony organizacyjnej, komunikacyjnej, szkoleniowej oraz analitycznej. Zakres obowiązków Operacyjne wsparcie Project Managera i Change Managera w realizacji rollout’u systemu kasowego. Koordynacja działań pomiędzy sklepami, zespołami wewnętrznymi oraz dostawcami zewnętrznymi. Tworzenie checklist wdrożeniowych oraz monitorowanie postępów i statusów działań. Wsparcie analiz biznesowych związanych z wdrożeniem oraz procesami operacyjnymi. Planowanie i egzekucja komunikacji wdrożeniowej oraz dbanie o spójność przekazu. Koordynacja środowisk testowych i szkoleniowych we współpracy z IT Supportem oraz administratorami. Nadzór nad dokumentacją techniczną, instrukcjami logowania i materiałami wdrożeniowymi. Przygotowywanie danych testowych oraz wsparcie testowania procesów w systemie. Organizacja i koordynacja szkoleń dla Super Userów (logistyka, harmonogramy, feedback). Administracja LMS (Stacja Edukacja): przypisywanie ścieżek szkoleniowych i kontrola realizacji. Przygotowywanie materiałów komunikacyjnych (prezentacje, treści do kanałów wewnętrznych, materiały wideo). Pełnienie roli łącznika pomiędzy zespołem projektowym a sklepami. Realizacja dodatkowych zadań operacyjnych zlecanych przez Project/Change Managera. Wymagania / oczekiwania wobec kandydata Wymagania (twarde) Doświadczenie w pracy operacyjnej lub koordynacyjnej w projektach wdrożeniowych (mile widziane środowisko retail). Umiejętność prowadzenia analiz biznesowych i pracy z procesami operacyjnymi. Doświadczenie we współpracy z wieloma interesariuszami (biznes, IT, sklepy, dostawcy). Bardzo dobra organizacja pracy i umiejętność prowadzenia wielu tematów równolegle. Gotowość do pracy hybrydowej w Warszawie (3 dni w biurze). Mile widziane Doświadczenie przy wdrożeniach systemów kasowych / POS. Znajomość pracy z platformami szkoleniowymi typu LMS. Doświadczenie w przygotowywaniu materiałów szkoleniowych i komunikacyjnych. Kompetencje miękkie (kluczowe) Osoba dynamiczna, energiczna, proaktywna (działająca samodzielnie, bez czekania na polecenia). Bardzo dobra komunikatywność i łatwość w budowaniu relacji. Nastawienie na rozwiązywanie problemów i „domykanie tematów”. Odporność na tempo pracy i zmienność w projekcie wdrożeniowym.