People Operations Generalist

🏢 Summary: Hands-on HR Generalist role supporting employees across North America while contributing to global HR operations and processes. The position focuses on employee support, HR documentation and compliance, HR systems management, and consistent execution of core HR workflows. Based in Washington, DC, this hybrid role partners closely with HR Operations and HRBPs to enhance employee experience and process accuracy. 🗂️ Requirements: 2-5 years of HR Generalist, HR Operations, or People Operations experience, Working knowledge of U.S. employment law and HR compliance, Experience maintaining accurate employee documentation and HR data, Experience with HRIS systems, Ability to handle confidential information with discretion, Strong organizational skills and attention to detail, Ability to manage multiple tasks in a fast-paced environment, Strong communication and employee support skills 📃 Skills: HRIS, Compliance, Onboarding, Offboarding, Payroll, Documentation, Auditing, DataEntry, Benefits, EmploymentLaw 🏢 Description: We’re looking for a hands-on, employee-focused HR Generalist to support employees across North America while contributing to global HR processes. This role is ideal for someone who enjoys delivering high-quality employee support, thrives in a fast-paced environment, and is excited to help strengthen HR systems and documentation across regions. This position reports directly to the Global Head of HR Operations and partners with HR Operations, HRBPs, and employees across the organization. What You'll Do as an HR Generalist Employee Support & Experience - Serve as the first point of contact for employees in North America and a global resource for employee HR inquiries. - Provide timely support with questions about benefits, policies, time off, payroll, systems navigation, and general HR processes. - Ensure new hires experience a smooth onboarding process and that departing employees complete offboarding steps consistently. - Escalate manager-facing, employee relations, or other complex matters to the appropriate HRBP. HR Documentation, Data Accuracy & Compliance - Maintain up-to-date employee documentation, including contracts, forms, and required records. - Ensure HR data accuracy across HRIS and documentation repositories through regular audits and updates. - Complete compliance tasks, including file audits, eligibility documentation verification, and regulatory updates. - Support global consistency in documentation standards and tracking. Process Execution & Global Coordination - Execute core HR processes across multiple regions following established workflows. - Partner with Global HR Operations to support consistent process execution (onboarding, offboarding, changes, compliance updates). - Document process updates and improvements to enhance clarity, reduce errors, and support scalability. HR Systems & Record Management - Enter, update, and maintain employee data in HR systems with accuracy and completeness. - Troubleshoot basic system questions and escalate technical issues as needed. - Support periodic HR system clean-ups and configuration updates. Benefits, Leave & Employee Relations Support - Assist employees with routine benefits questions and navigation of self-service tools. - Coordinate leave-related documentation and communication in partnership with the Total Rewards team. - Provide first-level employee relations support and escalate complex issues to HRBPs. Continuous Improvement & Special Projects - Identify opportunities to improve HR processes, documentation clarity, and employee experience. - Support global HR initiatives and operations projects. - Collect and share employee feedback to refine HR programs and workflows. Key Skills - 2-5 years of HR Generalist, HR Operations, or People Operations experience. - Working knowledge of U.S. employment law and HR compliance requirements. - High degree of accuracy in maintaining employee documentation and HR data. - Strong communication and customer-service orientation. - Strong organizational skills and ability to manage multiple tasks. - Experience handling confidential information with professionalism. - Comfort working in dynamic, fast-paced environments. - Familiarity with HRIS systems and HR documentation standards. Additional Information - Hybrid work model requiring a minimum of three days per week in the office. - Access to US export-controlled software and/or technology may be required; necessary licenses will be arranged if needed. - Anticipated base salary range: $60,000—$90,000 USD. Final salary based on location, skills, experience, and qualifications. - Eligible for annual equity awards and employee benefits program, including vacation, sick and personal time off; medical, dental, vision, life, and disability coverage; 401(k) plan; health and wellness reimbursement; Employee Stock Purchase Plan. Global Perks - Name Your Satellite Program (NYSP) Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program (EAP) - Employee Stock Purchase Program (ESPP) - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office

🏢 Summary: Hybrid People Operations Specialist role supporting the full employee lifecycle, data integrity, and HR compliance for corporate and field teams. The position manages onboarding, offboarding, Workday transactions, employee records, and cross-functional HR operations. Ideal for an experienced HR professional with strong Workday expertise in a high-volume environment. 🗂️ Requirements: 2-3 years in People Operations or HR Operations, Workday experience, Experience in moderate to high-volume hiring environments, Knowledge of HR compliance and documentation standards, Experience maintaining employee records in HR systems, Ability to manage sensitive and confidential information, Proficiency in Google Suite, Proficiency in Microsoft Office, Excel proficiency for tracking and reporting 📃 Skills: Workday, Excel, GoogleSuite, MicrosoftOffice, HRIS, Compliance, Documentation, Reporting, I-9, BackgroundChecks 🏢 Description: [solidcore] is looking for a People Operations Specialist to join the growing People Operations team. You'll support the full employee lifecycle - from onboarding and offboarding to data integrity and compliance - and serve as a resource for HQ (corporate) and Field employees across the organization. Located in Arlington, Virginia, operating on a hybrid schedule, the position reports to the Senior People Manager. Responsibilities: Employee Lifecycle & Operations Support a seamless onboarding and offboarding experience for HQ (corporate) and Field employees, including background checks, I-9 compliance, systems access, documentation, and Workday data management Assist with employee changes including promotions, compensation updates, transfers, and assigned business processes Support new hire orientation and contribute to onboarding program improvements Assist with employment documentation management including offer letters, employment agreements, and other onboarding documents Partner with the Sr. People Manager to support alignment and operational execution across key initiatives Data Integrity & Compliance Maintain accurate, audit-ready employee records and documentation to support compliance with federal, state, and local regulations Maintain accurate employee records and data integrity across HR systems including Workday and external systems such as Mind Body Online (MBO) Help maintain Workday Help Articles and SOPs Employee Experience & Operational Support Serve as a point of contact for HR-related inquiries via email and Workday Help Cases Manage Workday transactions for employee lifecycle Support benefits enrollment and life event questions in partnership with Total Rewards Partner with Talent Acquisition, Finance, Payroll, IT, and other cross-functional teams Qualifications: 2-3 years of experience in People Operations or HR Operations Workday experience required Experience supporting moderate to high-volume hiring environments Working knowledge of HR compliance and documentation standards Strong attention to detail and process orientation Clear written and verbal communication skills Comfort working in HR systems to maintain employee records, document cases, track actions, and pull reports Ability to handle sensitive and confidential information with professionalism and discretion Proficiency with Google Suite and Microsoft Office, including Excel for tracking and reporting HR certification (PHR or SHRM-CP) a plus Benefits: Competitive starting salary, based on experience Bonus eligibility based on performance Monthly cell phone stipend 401(k) with employer match Medical, dental, and vision insurance Paid parental leave and parental pay benefits Free telehealth services Employee Assistance Program (EAP) Pre-tax commuter benefits Flexible PTO Free drop-in classes at [solidcore] And more!

🏢 Summary: The Senior People Operations Specialist role focuses on scaling and optimizing People Operations infrastructure, including benefits administration, HRIS management, leave processes, and people analytics in a high-growth healthcare technology environment. The position emphasizes process improvement, automation, AI-enabled solutions, and compliance while supporting the full employee lifecycle. This role combines operational execution with data-driven decision-making to enhance employee experience and organizational efficiency. 🗂️ Requirements: 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations, Strong knowledge of employee benefits programs, retirement administration, and leave management, Experience administering FMLA, ADA, COBRA, disability, and state leave programs, Hands-on experience with HRIS platforms (ADP, Rippling, UKG and/or Paylocity), Experience managing employee data, workflows, and HR systems configurations, Experience supporting HR compliance, audits, and regulatory reporting (EEO-1, unemployment claims, workers’ compensation), Ability to manage sensitive and confidential employee information 📃 Skills: HRIS, ADP, Rippling, UKG, Paylocity, FMLA, ADA, COBRA, EEO-1, Analytics, AI, Reporting, Compliance, DataGovernance, Automation 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Senior People Operations Specialist is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence. This is an opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows. Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies. Quick Facts Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office New York pay range: $90,000—$130,000 USD Where You'll Drive Impact Benefits & Leave Administration - Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits. - Serve as the primary point of contact for employee benefits inquiries and issue resolution. - Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers. - Support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements. - Serve as a resource for employees and managers throughout the leave process. - Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration and ensure compliance. HRIS Management & Employee Lifecycle - Serve as the primary administrator for the company’s HRIS, ensuring employee data accuracy and security. - Configure and support system workflows, business processes, security roles, reporting, and integrations. - Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations. - Support onboarding and offboarding processes and coordinate with payroll, finance, and vendors. - Develop and maintain process documentation, data governance standards, and system procedures. - Maintain employee records, including I-9s, licenses, certifications, and required documentation. People Analytics, Compliance & Reporting - Develop and maintain People metrics, dashboards, and reporting on headcount, hiring, retention, turnover, engagement, and leave utilization. - Leverage HR technology, AI, and analytics tools to improve reporting capabilities and support data-driven decision-making. - Support workforce planning, reporting, and strategic initiatives. - Support HR compliance activities and regulatory reporting, including EEO-1 reporting, unemployment claims, workers’ compensation, and compensation reporting. - Assist with employee compliance programs, handbook administration, policy updates, training programs, and compliance communications. - Maintain compliant employee records and support I-9 administration and documentation reviews. - Monitor regulatory changes and update policies, processes, and communications to ensure compliance. - Identify opportunities to improve processes and leverage AI and automation. What You Bring to the Team - 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations. - Strong knowledge of employee benefits programs, retirement administration, and leave management. - Experience administering FMLA, ADA, COBRA, disability, and state leave programs. - Experience working within HRIS platforms such as ADP, Rippling, UKG, and/or Paylocity. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and interpersonal skills. - Ability to handle sensitive and confidential information with professionalism. - Proactive and process improvement focused approach. Benefits That Support You - Hybrid work environment with in-office collaboration two days per week. - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered. - Mental health and wellness support. - HSA or FSA options and commuter FSA contributions. - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year’s. - 401(k) program with company match up to 3%. - Weekly in-office lunch benefit. - 100% company-paid short-term and long-term disability coverage. - Annual wellness and professional development stipend. - And more.

🏢 Summary: Full-time, on-site HR Generalist role supporting a high-growth pharmacy fulfillment operation, managing the full employee lifecycle from recruitment to offboarding. The position ensures compliance with employment laws, pharmacy regulations, and internal policies while overseeing onboarding, employee relations, benefits, performance management, and HR reporting. Requires strong compliance knowledge, HRIS proficiency, and experience in a fast-paced, operations-driven environment. 🗂️ Requirements: Bilingual English and Spanish, Bachelor’s degree in Human Resources, Business Administration, or related field, 3–5 years of HR generalist experience in high-volume, operations-heavy environment, Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law, Experience administering DEA-compliant background checks and pre-employment screenings, Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent), Experience managing full-cycle recruitment and applicant tracking systems, Ability to manage HR compliance recordkeeping and documentation, Ability to work on-site in a fast-paced fulfillment center environment 📃 Skills: HRIS, ADP, Paycor, Workday, ATS, FLSA, FMLA, ADA, HIPAA, OSHA, DEA, EEO, BackgroundChecks, Reporting, Bilingual, Spanish, English 🏢 Description: Overview The HR Generalist serves as a key people partner to operational leadership, supporting a mission-driven, high-growth organization dedicated to improving healthcare access. This role manages the full employee lifecycle—from recruitment to offboarding—while ensuring compliance with employment laws, pharmacy regulations, and internal policies. The position oversees onboarding, employee relations, benefits, performance management, compliance, and HR reporting while promoting a positive and compliant workplace aligned with organizational goals. Responsibilities Talent Acquisition - Manage full-cycle recruitment for hourly, technical, and professional roles - Partner with department heads to draft and post position requisitions - Screen, interview, and coordinate offers in compliance with EEO guidelines - Maintain applicant tracking system (ATS) and hiring metrics Onboarding & Offboarding - Execute pre-employment background checks and drug screening per DEA/pharmacy standards - Coordinate new hire orientation including HIPAA training and compliance acknowledgments - Manage separation process, conduct exit interviews, and process documentation Employee Relations - Serve as first point of contact for employee concerns and conflict resolution - Support management in performance improvement plans (PIPs) and disciplinary actions Compliance & Policy - Ensure adherence to federal and state employment law (FLSA, FMLA, ADA, OSHA) - Maintain employee files and records in compliance with HIPAA and state pharmacy board requirements - Administer DEA background check compliance for roles with controlled substance access Training & Development - Coordinate mandatory compliance training calendar (DEA, HIPAA, safety, harassment prevention) - Partner with Operations on role-specific onboarding across various departments - Track training completion and maintain training records HR Operations & Reporting - Process HRIS data entry, updates, and audits (hires, terminations, status changes, pay changes) - Generate HR metrics reports for leadership (headcount, turnover, time-to-fill, etc.) Skills - Bilingual English and Spanish required - Bachelor’s degree in human resources, business administration, or related field - 3–5 years of HR generalist experience in a high-volume, operations-heavy environment - Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law - Experience administering pre-employment background checks including DEA-compliant screenings - Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent) - Strong documentation habits and attention to compliance recordkeeping - Ability to manage competing priorities in a fast-paced fulfillment center environment Schedule - 44 hours per week - Monday to Friday Compensation - $70,000.00 - $80,000.00 per year Benefits - 401(k) with up to 4% matching - Medical, dental, vision and life insurance - Paid time off

🏢 Summary: Senior Product Operations Analyst role focused on building and scaling processes, frameworks, and cross-functional workflows to ensure operational excellence and successful product launches across a multi-product SaaS platform. 🗂️ Requirements: 4+ years of experience in product operations, program management, or related operational role, Experience collaborating across Product, Engineering, Marketing, and Sales teams, Experience designing and implementing scalable, repeatable operational processes, Experience presenting and communicating with senior leadership (Director+ level), Hands-on experience with product management tools such as Jira and Confluence, Experience working in ambiguous, fast-paced environments and defining operational approaches 📃 Skills: Jira, Confluence, SaaS, ProductOperations, ProgramManagement, ProcessDesign, WorkflowManagement, ProductManagementTools 🏢 Description: The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Senior Product Operations Analyst, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Drive launch readiness and execution. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Lead product-wide communications and operational support for major moments including major conferences, all-hands meetings, and cross-functional forums. You'll also need to be comfortable representing Product Operations to leadership. Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Incorporate customer voice into the product development process by mining our customer feedback tools for high signal insights. Then partnering with PMs to drive inclusion in their product planning. Build, refine, and scale core product operations processes. At its core this is meeting with stakeholders, identifying shared pain points and solving them for a distributed product org. You'll create the repeatable frameworks that let Datadog operate consistently across 30+ products. Who You Are: 4+ years of experience in product operations, program management, or a related operational role. Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes. Track record of designing and implementing scalable, repeatable processes that drive adoption, not just documentation that sits on a shelf. Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings. Hands-on experience with product management tools and workflows (Jira, Confluence, or similar), with a willingness to build and improve tooling as needs evolve. Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook. Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage. Bonus Points: Experience in a B2B SaaS or high-growth technology company. Experience in multiple functions (sales, engineering, product, operations, etc.) Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds Access to Inclusion Talks, our internal panel discussions Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-HybridDatadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.The reasonably estimated yearly salary for this role at Datadog is:$145,000—$175,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

🏢 Summary: Senior HRIS role focused on managing and optimizing Workday for US Payroll, Absence, and Time Tracking, ensuring compliance, data integrity, and scalable system performance. The position involves configuring multiple Workday modules, troubleshooting complex payroll and HRIS issues, and leading system enhancements in collaboration with HR and IT teams. It offers the opportunity to directly impact global workforce operations through robust and efficient HR systems. 🗂️ Requirements: 8+ years of HRIS experience, Strong expertise in Workday Payroll, Experience with Workday Time Tracking, Experience with Workday Absence Management, Hands-on experience with Workday HCM, Compensation, Benefits, and Integrations, Ability to analyze and troubleshoot complex HRIS system issues, Experience ensuring data integrity, security, and compliance in HR systems 📃 Skills: Workday, Payroll, TimeTracking, AbsenceManagement, HCM, Compensation, Benefits, Integrations, HRIS, DataIntegrity, Reporting, Compliance 🏢 Description: About Flexport: At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. Companies of all sizes use Flexport technology to move merchandise across 112 countries each year. The opportunity: This is a critical role within the HRIS team, focusing on US Payroll, absence, and time tracking within the Workday platform. The role partners closely with HR Operations and IT teams to ensure systems are robust, compliant, and user-friendly. Responsibilities include configuring new Workday modules, troubleshooting complex payroll issues, and driving process improvements for absence management while building scalable and efficient HR systems. You will: - Manage and optimize Workday configurations and processes for US Payroll, absence, and time tracking. - Provide expert support and configuration across Workday modules including HCM, Compensation, Benefits, and Integrations. - Collaborate with HR Operations, IT, and stakeholders to gather requirements, design solutions, and resolve complex HRIS issues. - Lead or participate in HRIS projects including system enhancements, new module implementations, and process improvements. - Ensure data integrity, security, compliance, regular audits, and accurate reporting within Workday. You should have: - 8+ years of experience in HRIS with strong focus on Workday. - Deep functional expertise in Workday Payroll, Time Tracking, and Absence Management. - Experience with Workday HCM, Compensation, Benefits, and Integrations. - Proven ability to analyze, troubleshoot, and implement scalable system solutions. - Compliance-focused approach in a regulated environment. You will get: - Opportunity to shape the future of global trade in a rapidly growing company. - Collaborative and inclusive work environment. - Continuous learning, professional growth, and career development opportunities. - Competitive base salary, bonus, equity, and comprehensive benefits including medical, dental, and flexible time off. Commitment to Equal Opportunity: All qualified applicants will receive consideration for employment regardless of legally protected characteristics. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, regulations such as GDPR and CCPA may apply to the processing of applicant data. By submitting your application, you agree to the use and processing of your data as required.

🏢 Summary: Executive HR leadership role responsible for defining and executing the People strategy across the Americas region, supporting business growth, organizational effectiveness, and cultural alignment. The position partners with senior leadership to drive talent management, workforce planning, leadership development, and HR operational excellence in a complex, multi-site environment. It leads large HR teams and oversees transformation, expansion, and compliance across multiple jurisdictions. 🗂️ Requirements: 15+ years of progressive HR leadership experience, Executive-level experience (VP, Regional VP, Senior Director or equivalent), Experience in complex, multi-site, geographically dispersed organizations, Experience in hospitality, lifestyle, luxury, retail, consumer, or service-based organizations, Experience operating in a matrix organizational structure, Experience leading large HR teams with multiple leadership layers, Experience advising C-suite and senior executive teams, Experience leading organizational transformation and change management, Expertise across core HR disciplines (talent management, succession planning, employee relations, total rewards, workforce planning, HR operations), Experience supporting rapid growth, new site openings, or acquisitions, Ability to use workforce analytics to drive business decisions, Bachelor’s degree 📃 Skills: HR, OrganizationalDevelopment, TalentManagement, SuccessionPlanning, WorkforcePlanning, EmployeeRelations, TotalRewards, TalentAcquisition, LearningDevelopment, ChangeManagement, HRAnalytics, Compliance 🏢 Description: The Role At Soho House, the Vice President, Human Resources – Americas serves as the senior People leader for the region, partnering closely with the Managing Director, Operations leadership team, House General Managers, and global People leadership to drive business performance through a world-class people strategy. This executive role is responsible for developing and executing the People agenda across all Houses, Public Restaurants, Support Office functions, and future openings throughout the Americas. The VP of HR will ensure the region attracts, develops, engages, and retains exceptional talent while preserving and evolving the unique Soho House culture that differentiates the brand globally. As a key member of the Americas Leadership Team, the Vice President will act as a strategic advisor to senior leadership, providing thought leadership on organizational design, workforce planning, leadership effectiveness, culture, succession planning, employee engagement, compensation strategy, talent acquisition, learning and development, and change management. The successful candidate will balance long-term organizational capability building with the commercial priorities of a rapidly growing hospitality business. They will be responsible for leading a high-performing HR organization, ensuring consistency, scalability, compliance, and operational excellence while supporting continued expansion across the region. This role requires an influential and commercially minded leader who can build trusted relationships at every level of the organization, challenge constructively, and drive meaningful business outcomes through people. Main Duties Strategic Leadership Develop and execute the People strategy for the Americas region, ensuring alignment with Soho House's global vision, values, growth ambitions, and business objectives. Serve as a strategic business partner to the Americas executive leadership team, providing insight and guidance on organizational effectiveness, talent strategy, workforce planning, and culture. Translate business priorities into scalable people initiatives that drive performance, engagement, retention, and operational excellence. Lead the people agenda through periods of growth, transformation, organizational change, and new market expansion. Partner with global HR leadership to ensure consistency of People practices while adapting strategies to meet regional business needs. Organizational Effectiveness & Talent Management Lead organizational design initiatives to ensure structures, capabilities, and talent are aligned to current and future business requirements. Develop succession planning frameworks and talent review processes to strengthen leadership pipelines across the region. Drive performance management strategies that foster accountability, development, and high performance. Partner with senior leaders to identify critical talent gaps and build strategies to address future workforce needs. Champion initiatives that improve employee engagement, retention, leadership effectiveness, and internal mobility. Culture & Employee Experience Serve as a steward of Soho House culture, ensuring values and leadership behaviors are embedded across all levels of the organization. Lead initiatives that strengthen employee engagement, belonging, communication, and organizational trust. Partner with leadership teams to create exceptional employee experiences that reflect Soho House's unique culture and hospitality-driven ethos. Act as an executive sponsor for culture and engagement initiatives across the region. Leadership Development Partner with Learning & Development to build leadership capability and succession pipelines across all levels of the business. Coach and advise senior executives, General Managers, and functional leaders on leadership effectiveness, team performance, organizational dynamics, and talent decisions. Support the development of future leaders through structured talent development programs and strategic career planning. Total Rewards & Employee Relations Partner with Benefits teams to ensure reward programs remain competitive, equitable, and aligned with business objectives. Provide executive oversight on complex employee relations matters, organizational risk, and compliance issues. Ensure adherence to all applicable employment legislation and regulatory requirements across multiple jurisdictions. HR Operations & Team Leadership Lead and develop a regional HR organization, including HR Managers, Employee Relations, Learning & Development, and wider People teams. Build organizational capability within the People function through coaching, succession planning, and leadership development. Establish clear performance expectations, accountability measures, and development plans for the HR leadership team. Drive operational excellence through scalable processes, systems, analytics, and continuous improvement initiatives. Leverage data and workforce insights to inform decision-making and measure the effectiveness of People strategies. Growth & New Openings Partner with Operations, Development, and Executive Leadership teams to support new House openings, acquisitions, and expansion initiatives throughout the Americas. Lead people integration strategies during periods of growth and organizational change. Ensure new locations are launched with strong people foundations, leadership capability, and cultural alignment. Required Skills/Qualifications 15+ years of progressive Human Resources leadership experience, including significant experience operating at Vice President, Regional Vice President, Senior Director, or equivalent executive level. Demonstrated success leading the People function within a complex, multi-site, geographically dispersed organization. Experience supporting large-scale hospitality, lifestyle, luxury, retail, consumer, or service-based organizations with substantial frontline employee populations. Proven experience operating within a sophisticated matrix organizational structure, partnering across multiple business functions, regions, and executive stakeholders. Track record of leading large HR teams through multiple layers of leadership, including HR Directors, Senior HR Business Partners, and specialist functions. Experience managing and influencing senior executive teams and serving as a trusted advisor to C-suite and operational leadership. Demonstrated success leading organizational transformation, growth, cultural evolution, and change management initiatives. Strong expertise across all major HR disciplines, including organizational development, talent management, succession planning, leadership development, employee relations, total rewards, workforce planning, talent acquisition, learning and development, and HR operations. Experience supporting rapid growth, new site openings, acquisitions, integrations, or organizational scaling initiatives. Proven ability to utilize workforce analytics and people insights to drive business decisions and measure organizational effectiveness. Experience Preferred Bachelor's degree required; Master's degree in Human Resources, Organizational Development, Business Administration, or related field preferred. SHRM-SCP, SPHR, or equivalent professional certification preferred. Experience within luxury hospitality, lifestyle, membership, retail, or customer-centric organizations highly desirable. Experience supporting operations across multiple countries within the Americas preferred. Why work with us Soho House offers competitive compensation packages that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full-Time Employees have sick days and vacation days Career Development: Opportunities to progress domestically or internationally as well as managerially or technically Soho Impact: Mentoring, apprenticeship, local outreach and sustainability initiatives Learning & Development: An extensive range of internally and externally run courses are available for all employees Cookhouse & House Tonic: Monthly calendars with trips, trainings and events Team Events: Fitness sessions, cinema screenings and art classes Team Meal: Substantial meal provided free of charge whilst on duty in Houses & Restaurants Salary Range Pay Range: $225,000—$250,000 USD