People Operations Specialist

🏢 Summary: Remote People Operations Generalist role supporting employee lifecycle processes, HR operations, benefits administration, and employee engagement across North America. The position focuses on improving employee experience, maintaining HR systems, and coordinating onboarding, benefits, and operational programs in a fast-paced environment. 🗂️ Requirements: 2+ years of experience in Human Resources, People Operations, or related field, 2-4 years in a people-facing HR function, Experience supporting employee lifecycle processes, Experience administering employee benefits and HR programs, Experience with HRIS platforms, Strong organizational skills, Excellent communication and customer service skills, Ability to manage multiple priorities with accuracy, Ability to work in fast-paced and changing environments, Ability to support remote and distributed teams, Must be based in the US eastern time zone, Willingness to travel for team meetings and company offsites 📃 Skills: HiBob, Rippling, Workday, BambooHR, HRIS, Navan 🏢 Description: At Datarails, our people are at the heart of everything we do. We're looking for a People Operations Generalist to help deliver an exceptional employee experience across North America by owning the day-to-day operations that support our growing team. This role serves as the primary point of contact for many employee-facing HR processes, ensuring employees receive timely support while helping maintain efficient, scalable People Operations. You'll partner closely with the Chief of Staff, Human Resources, Talent Acquisition, Finance, IT, and our global HR team to support employees throughout their lifecycle, from onboarding through career growth and beyond. If you're someone who loves creating great employee experiences, enjoys solving problems, thrives on organization, and gets excited about building efficient processes, we'd love to meet you. This is a 100% remote role with some travel for company and team offsites, and must be based in the US (eastern time zone). No sponsorship or relocation is offered for this position. The target salary range for this role is $85-100k per year, depending on experience, skills, and location. Responsibilities Employee Experience & Support - Serve as a primary point of contact for day-to-day employee questions across North America. - Conduct employee 1:1 check-ins to gather feedback and improve the overall employee experience. - Coordinate life event recognition, employee appreciation, holiday gifts, and engagement initiatives. - Support employee engagement programs. - Escalate employee relations, policy, and compliance matters as appropriate. HR Operations - Coordinate onboarding for new hires in HiBob and Rippling. - Maintain employee records and ensure HR system accuracy and data integrity. - Execute promotions, organizational changes, employee lifecycle updates, and system maintenance. - Support annual merit review administration. - Maintain HR documentation, workflows, and operational processes. Benefits Administration - Administer employee benefits programs across the U.S. and Canada, including health benefits, retirement plans, wellness offerings, and employee perks. - Manage leave and PTO administration in partnership with internal stakeholders. - Serve as the primary contact for employee benefit questions. - Partner with vendors to maintain and enhance employee benefit offerings. Programs & Logistics - Coordinate Working from Abroad requests. - Manage office reimbursement programs. - Coordinate team remote happy hours, in-person workdays, and employee offsite logistics. - Manage CPA Renewals and People Operations budget tracking. - Administer Navan and other People Operations vendors. - Support the rollout of new employee programs and benefits. Process Improvement - Continuously identify opportunities to improve, automate, and scale People Operations processes. - Partner with internal teams to improve efficiency and the employee experience. - Maintain clean, organized, and reliable HR systems. Qualifications - 2+ years of experience in Human Resources, People Operations, or a related field, preferably in a startup environment. - Experience supporting employee lifecycle processes in a fast-paced environment. - Experience administering employee benefits and HR programs. - Experience working with HRIS platforms such as HiBob, Rippling, Workday, BambooHR, or similar systems. - Strong organizational skills with exceptional attention to detail. - Outstanding customer service and communication skills. - Ability to manage multiple priorities while maintaining accuracy and responsiveness. - Experience supporting remote and distributed teams is preferred. Success in this role: Success in this position will be measured by: - Delivering a best-in-class employee experience. - Accurate and timely execution of employee lifecycle processes. - High-quality HRIS data integrity and system administration. - Smooth execution of onboarding, promotions, and merit cycles. - Effective administration of benefits and employee programs. - Continuous improvement of People Operations processes. - Building trusted relationships with employees across North America. In this role, you will: - Own the employee life cycle (onboarding through offboarding) for your assigned department. - Meet employees regularly, offer coaching to managers, and provide proactive advice and feedback. - Advise and collaborate with department executives and leadership. - Collaborate closely with the broader HR team on company processes and annual HR initiatives. - Act as the primary touchpoint for employees and represent employee feedback to leadership. - Take on projects related to employee experience, people operations, and company structure. Requirements: - 2-4 years of experience in a people-facing HR function. - Strong communication skills and the ability to build trust at all levels. - Ability to thrive in changing environments with shifting priorities. - Professionalism and discretion in handling sensitive matters. - Experience working with multicultural teams across time zones is preferred. - Ability to attend team meetings in NYC and company off-sites throughout the year. What We Offer - Base salary range of $85-100k USD per year. - Meaningful equity. - 401(k) plan with up to 4% match. - Healthcare coverage including medical, vision, and dental. - Parental leave. - Flexible PTO and 12 paid company holidays. - Life insurance. We are an equal opportunity employer and provide equal employment opportunities to all employees and applicants.

🏢 Summary: The Senior People Operations Specialist role focuses on scaling and optimizing People Operations infrastructure, including benefits administration, HRIS management, leave processes, and people analytics in a high-growth healthcare technology environment. The position emphasizes process improvement, automation, AI-enabled solutions, and compliance while supporting the full employee lifecycle. This role combines operational execution with data-driven decision-making to enhance employee experience and organizational efficiency. 🗂️ Requirements: 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations, Strong knowledge of employee benefits programs, retirement administration, and leave management, Experience administering FMLA, ADA, COBRA, disability, and state leave programs, Hands-on experience with HRIS platforms (ADP, Rippling, UKG and/or Paylocity), Experience managing employee data, workflows, and HR systems configurations, Experience supporting HR compliance, audits, and regulatory reporting (EEO-1, unemployment claims, workers’ compensation), Ability to manage sensitive and confidential employee information 📃 Skills: HRIS, ADP, Rippling, UKG, Paylocity, FMLA, ADA, COBRA, EEO-1, Analytics, AI, Reporting, Compliance, DataGovernance, Automation 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. The Senior People Operations Specialist at Iterantive Health is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence. This is an exciting opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows. Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies. Where You'll Drive Impact Benefits & Leave Administration Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits. Serve as the primary point of contact for employee benefits inquiries and issue resolution. Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers to ensure accuracy and a seamless employee experience. Partner with brokers, vendors, and internal stakeholders to support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements. Serve as a trusted resource for employees and managers throughout the leave process. Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration, ensure compliance, and maintain accurate documentation and records. HRIS Management & Employee Lifecycle Serve as the primary administrator for the company's HRIS, ensuring employee data is accurate, secure, and maintained with integrity across systems. Configure and support system workflows, business processes, security roles, reporting, and integrations. Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations. Support onboarding and offboarding processes, ensuring accurate employee communications and coordination with payroll, finance, and external vendors. Develop and maintain process documentation, data governance standards, and system procedures. Maintain employee records, including I-9s, licenses, certifications, and other required documentation. Serve as a backup resource for pre-boarding and onboarding activities during periods of high volume or team absences. People Analytics, Compliance & Reporting Support the development and maintenance of People metrics, dashboards, and reporting, providing insights on headcount, hiring, retention, turnover, engagement, leave utilization, and other workforce trends. Leverage HR technology, AI, and analytics tools to improve reporting capabilities, identify trends, and support data-driven decision-making. Partner with People leaders and cross-functional stakeholders to support workforce planning, reporting, and strategic initiatives. Support HR compliance activities, audits, and regulatory reporting, including EEO-1 reporting, unemployment claims, workers' compensation, compensation reporting, and other required filings. Assist with employee compliance programs, including employee handbook administration, policy updates, annual acknowledgements, mandatory training programs, and compliance communications. Maintain compliant employee records and support I-9 administration, record retention, documentation reviews, and other compliance-related processes. Monitor regulatory changes and support updates to policies, processes, reporting, and employee communications to ensure ongoing compliance. Identify opportunities to improve processes, leverage AI and automation, and enhance the employee experience through technology and operational efficiencies. Support additional People Team projects and initiatives as assigned. How We Work Collaborative and low-ego team environment Fast-moving and highly iterative culture Strong focus on ownership and accountability Mission-driven and patient-centered mindset Open communication and continuous learning Comfortable navigating evolving business needs What You Bring to the Team 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations Strong knowledge of employee benefits programs, retirement administration, and leave management Experience administering FMLA, ADA, COBRA, disability, and state leave programs Experience working within HRIS platforms and managing employee data and workflows from (ADP, Rippling, UKG and/or Paylocity) Strong organizational skills with exceptional attention to detail and follow-through Ability to manage multiple priorities and work independently in a fast-paced environment Strong communication and interpersonal skills with a service-oriented mindset Ability to handle sensitive and confidential information with professionalism and discretion Proactive, solutions-oriented, and process improvement focused approach Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! New York pay range$90,000—$130,000 USDAt Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

🏢 Summary: Senior US People leadership role focused on driving people strategy, organizational design, workforce planning, employee relations, and talent development in a fast-growing international tech environment. The position partners closely with senior leadership to scale culture, optimize HR processes, and lead the US People function using data-driven insights and HR technology. Offers competitive compensation, hybrid work, health benefits, parental leave, and professional development support. 🗂️ Requirements: Significant experience in senior strategic HR leadership, Experience managing and developing HR teams, Background in scaling tech or international environments, Strong knowledge of US employment law, Experience with multi-state compliance, Ability to lead workforce and organizational planning, Experience handling complex employee relations matters, Proficiency with HRIS systems and people data analysis, Comfort using AI tools and digital platforms, Strong stakeholder management and coaching skills 📃 Skills: HRIS, AI, Spreadsheets, Compliance, WorkforcePlanning, OrganizationalDesign, SuccessionPlanning, Recruitment, Onboarding, Compensation, Analytics, EmploymentLaw 🏢 Description: The impact you will have We’re looking for an outstanding Head of People, US to lead our People function across the US and based in New York, making a tangible impact on our business. You’ll sit at the heart of our organization as the senior People leader in the region, partnering closely with our US senior leadership team to shape and deliver our people strategy. If you have a passion for strategic leadership, a strong grounding in talent and organisational design, and thrive in fast-paced, high-growth environments, we’d love to hear from you. What will you do? - Act as the trusted People partner to our US senior leadership team, providing strategic partnership and support on all people-related matters to drive performance and business outcomes. - Own and execute the People strategy for the US, aligning closely with the global People leadership team on key areas including talent development, engagement, culture, and change. - Use data and insight to spot patterns, guide senior leadership decision-making, and lead workforce planning, organisational design, and succession for the US. - Take ownership of embedding company-wide initiatives (e.g. performance processes, compensation cycles, hybrid working models) across the US, ensuring they land well with senior leaders, managers and their teams. - Act as the senior escalation point for complex employee relations matters in the US, providing sound, pragmatic advice and coaching that balances risk and business need with empathy and fairness. - Lead, manage and develop our US People Partners, building capability and consistency across the team and acting as their escalation point on complex issues. - Play a key role in advancing our culture and ways of working, grounded in our leadership behaviors and values. - Own accountability for the US People function, including budget, headcount planning and representing the People agenda to senior US leadership and, where relevant, global leadership forums. Your Responsibilities Will Include - Partnering with senior leaders across the US to understand business challenges, diagnose people needs, and develop tailored solutions. - Leading workforce and organizational planning for the US, including team structures, spans and layers, and succession planning. - Proactively identifying recruitment needs, partnering with Talent Acquisition on role scoping, candidate selection, offers and onboarding. - Facilitating personal development and growth through meaningful feedback, development conversations, and learning pathways. - Owning performance and conduct issues across the US, ensuring fair process and building manager confidence and capability. - Helping managers navigate and apply our reward and compensation philosophy, especially during annual cycles or off-cycle promotions. - Analysing and translating people data into insight; supporting leaders to make informed decisions that drive business outcomes. - Contributing to scaling our culture and processes as we grow internationally – with an eye on relevance, inclusion, and local nuance. - Acting as a critical voice on inclusion, wellbeing and psychological safety across the business. You’ll be great here if you have - Significant experience in a senior strategic HR leadership role (e.g. Head of People, Senior People Partner, or HR Business Partner leader), ideally in a scaling tech or international environment, with experience managing and developing a team. - Business and commercial awareness with the ability to assess people needs and execute through others. - Credibility with senior leaders and strong coaching capabilities. - Outcome-focused mindset with process improvement and scaling experience. - Strong knowledge of US employment law and multi-state compliance, with exposure to international employment contexts considered an advantage. - Tech and AI fluency, with experience using HRIS systems, survey platforms, spreadsheets, and AI solutions to generate insights and improve efficiency. - Ability to operate effectively in fast-changing and ambiguous environments. - Strong feedback and communication skills. Ways of Working - Collaboration & Care: Team-oriented approach and shared ownership mindset. - Bias for Action: Proactive and comfortable experimenting and iterating. - Drive for Equity: Commitment to inclusion and equitable processes. - Curious & Grounded: Thoughtful, inquisitive, and humble approach. - Comfortable with Complexity: Ability to remain calm and optimistic during growth and change. Benefits - Competitive salary - 25 days holiday + Bank Holidays - Private health insurance and wellness program - Pension plan - Enhanced parental leave - Career development plan - Personal training budget of $1000 per year - Regular team events, including lunches, socials and quarterly team events - Home office allowance - Equipment provided for success - Collaborative, flexible and friendly hybrid working environment Compensation Range: $155K - $230K

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support to newly acquired and existing properties, traveling extensively to manage transitions, onboardings, and performance initiatives. This role partners with property leadership to execute timelines, train teams, implement SOPs, and ensure brand standards are met. It requires strong project management, leadership, and operational execution in fast-paced hospitality environments. 🗂️ Requirements: Bachelor's degree preferred, 2+ years experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years people leadership experience, Ability to travel 75%+, Experience executing and documenting processes, Ability to manage multiple projects and deadlines, Strong verbal and written communication skills, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, SOP, FF&E, OS&E, Training, Documentation, Logistics 🏢 Description: The impact you'll have The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. The Specialist trains and project manages on-site operations teams in logistics behind transitioning properties, including accepting units, coordinating FF&E and OS&E, and executing customer experience standards, while providing hands-on executional support. This role bridges communication across Property Operations and non-property teams to relay issues, questions, changes, and needs during transitions and ongoing operations. In partnership with the Manager, Property Support, the Specialist sets up processes and structure to ensure seamless on-site operations. The position requires strong planning skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. What you'll do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and personnel support needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing property operations projects - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate training for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties including accepting units and installing FF&E and OS&E - Communicate effectively with on-site and off-site partners to ensure project alignment - Identify risks and capacity constraints in project timelines and proactively mitigate them - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What it takes - Bachelor's degree preferred - 2+ years of professional experience in hospitality, retail, operations, or project management; experience with new store or property openings preferred - 1+ years of people leadership experience - Excellent verbal and written communication skills - Strong leadership skills with the ability to hire, train, and develop teams - Ability to resolve problems autonomously and proactively - Experience executing and documenting processes and sharing status updates - Self-motivated and able to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, and move for extended periods and lift up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Our benefits & perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 20 days PTO per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Discounts at select properties Our community norms - We own it - We make it better - We treat people right Placemakr participates in the E-Verify program as part of its hiring process.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support for newly onboarded and existing properties, traveling extensively to manage transitions, staffing gaps, and performance initiatives. The role focuses on executing property operations, training on-site teams, coordinating FF&E and OS&E installations, and ensuring adherence to brand standards. This position requires strong project management, leadership, and process execution skills in a fast-paced hospitality environment. 🗂️ Requirements: Bachelor’s degree preferred, 2+ years of professional experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years of people leadership experience, Ability to travel 75%+ of the time, Experience managing projects, timelines, and budgets, Experience executing and documenting processes, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum 18 years of age 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, Training, Leadership, ProcessDocumentation, FF&E, OS&E 🏢 Description: The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. What You'll Do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and other personnel needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing operations projects, including staffing gaps and rollout of new initiatives - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate trainings for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties - Accept units, coordinate receiving and installation of FF&E and OS&E, and set up buildings to brand standards - Communicate with on-site and off-site partners to ensure alignment across projects - Identify risks and capacity constraints in project timelines and mitigate them proactively - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What It Takes - Bachelor’s degree preferred - 2+ years of relevant professional experience in hospitality, retail, operations, or project management (experience with new store or property openings preferred) - 1+ years of people leadership experience - Strong verbal and written communication skills - Demonstrated ability to hire, train, and lead teams - Experience resolving problems autonomously and escalating appropriately - Experience executing and documenting processes and sharing status updates - Ability to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, lift, carry, push, and pull objects up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Benefits & Perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision, and Dental insurance options - Flexible Spending Account and Health Savings Account options - 20 days of paid time off per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Employee discounts at select properties

🏢 Summary: IT Operations Specialist role focused on supporting production systems, ensuring stable and secure software releases, and handling incident management in collaboration with development and release teams. The position involves monitoring, troubleshooting, and maintaining microservices-based environments using modern DevOps and containerization technologies. 🗂️ Requirements: Experience with Docker, Experience with Kubernetes, Experience with CI/CD tools (Jenkins), Experience with GitHub or Bitbucket, Hands-on experience with Kafka, Basic knowledge of SQL, Knowledge of LDAP, Kerberos, JWT, Knowledge of OpenSSL and keytool, Understanding of HTTPS, Experience with Splunk, Experience with Prometheus, InfluxDB, or Grafana, Understanding of microservices architecture 📃 Skills: Docker, Kubernetes, Jenkins, GitHub, Bitbucket, Kafka, SQL, LDAP, Kerberos, JWT, OpenSSL, keytool, HTTPS, Splunk, Prometheus, InfluxDB, Grafana, Microservices, PostgreSQL 🏢 Description: Job Description: We are looking for an IT Operations Specialist to support the maintenance and delivery of systems in a production environment. The role involves close collaboration with development and release teams to ensure stable and secure system operations. Responsibilities: Supporting Release Management in delivering software to the production environment Monitoring, investigating, and resolving issues in production systems Handling incidents and performing root cause analysis (RCA) Acting as L2 support for incident management Requirements (must-have): Experience with Docker and Kubernetes Familiarity with CI/CD tools such as Jenkins Experience with code repositories: GitHub or Bitbucket Hands-on experience with Kafka Basic understanding of SQL Knowledge of authentication and authorization mechanisms (LDAP, Kerberos, JWT) Understanding of cryptography tools (OpenSSL, keytool) Knowledge of secure communication protocols (HTTPS) Experience with logging tools (Splunk) Familiarity with monitoring and alerting tools (Prometheus, InfluxDB, Grafana) Understanding of microservices architecture Good interpersonal and communication skills Nice to have: Experience with PostgreSQL What we offer: Opportunity to work with modern technologies Involvement in large-scale, impactful projects Professional growth and development opportunities Collaboration within an experienced and supportive team

🏢 Summary: Sales Operations Specialist role focused on revenue enablement, RFP and pitch management, pipeline optimization, sales content development, and cross-functional sales and marketing operations support. The position supports business development growth through lead generation, event activation, reporting, and sales enablement infrastructure in a digital marketing environment. Includes competitive compensation, hybrid work, professional development, and comprehensive benefits. 🗂️ Requirements: 2–6+ years in revenue enablement, sales enablement, or business development operations, Experience in digital marketing or agency environment, Expertise managing RFP and pitch processes, Knowledge of B2B sales funnels and lead generation strategies, Experience driving cross-functional revenue initiatives, Project management skills, Organizational skills, Stakeholder management skills, Communication skills, Ability to manage multiple priorities, Self-starter mindset 📃 Skills: Salesforce, Asana, ChatGPT, AwesomeTable, CassidyAI, Excel, B2B, RFP, CRM, Sales, Marketing, Reporting, Analytics 🏢 Description: About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale the revenue enablement function across the full business development lifecycle. This role sits at the intersection of Sales, Marketing, and Revenue Operations, ensuring teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how new business is brought to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate revenue-driving initiatives. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement - Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives - Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows - Help define and improve processes that increase conversion across the business development funnel - Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership - Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables - Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate the company in market - Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches - Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation - Own pre-event revenue activation strategies for key conferences and industry moments - Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events - Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets - Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement - Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials - Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) - Ensure all materials reflect current positioning, capabilities, and proof points aligned to growth priorities - Identify content gaps and proactively drive creation of materials that support pipeline generation Sales Operations & Enablement Infrastructure - Build and maintain a centralized repository for RFP responses, FAQs, and sales materials to improve efficiency and consistency - Collaborate with Revenue Operations to refine sales processes, tools, and methodologies - Evaluate and implement enablement tools that improve team productivity and output quality - Lead ongoing sales training and enablement programs, including onboarding materials and continuous learning initiatives - Oversee contract organization and documentation workflows across platforms Must Have Qualifications/Experience - 2–6+ years of experience in revenue enablement, sales enablement, or business development operations within a digital marketing or agency environment - Strong expertise in managing and improving the RFP and pitch process - Proven ability to drive cross-functional initiatives that impact pipeline and revenue growth - Strong understanding of B2B sales funnels, lead generation strategies, and conversion metrics - Exceptional project management and organizational skills, with the ability to manage multiple high-priority workstreams - Excellent communication and stakeholder management skills, including experience working with senior leadership - Self-starter mindset with the ability to identify gaps and proactively build solutions Nice to Have Qualifications/Experience - Experience supporting or executing outbound/inbound lead generation and event-driven pipeline strategies - Familiarity with sales enablement and marketing tools (Asana, Salesforce, Cassidy AI, ChatGPT, AwesomeTable, etc.) - Experience working closely with marketing teams on content strategy and campaign execution - Experience building or managing content repositories or knowledge hubs - Exposure to data analysis and reporting tied to pipeline performance and sales effectiveness Interview Process - Excel knowledge and typing test Benefits - Unlimited vacation policy - Monthly phone stipend - Comprehensive medical, dental, and vision insurance options - 401(K) plan with matching - Dog friendly office - Hybrid work opportunity - Professional Development Program - Seamless allowance Compensation Total compensation based on education, experience, and skills level: $60,000–$126,658 Level 1 - $60,000–$87,600 Entry Level - Meets qualifications on a minimum basis Level 2 - $87,600–$115,200 Developing Level - Meets qualifications on a modest basis Level 3 - $115,200–$142,800 Junior Level - Exceeds qualifications on a moderate basis Level 4 - $142,800–$170,400 Middle Level - Exceeds qualifications on a strong basis Level 5 - $170,400–$198,000 Advanced Level - Exceeds qualifications on an extensive or advanced basis AI-Assisted Screening Notice As part of the initial application review process, an AI-assisted tool may be used to compare skills and job titles from resumes with the requirements of the role. The tool evaluates information based on contextual relevance and is used only to support the manual review process. It is not used to make hiring decisions.

🏢 Summary: Full-time Delivery Operations Analyst role focused on managing delivery systems, operational workflows, reporting dashboards, and cross-functional process alignment in a high-growth B2G environment. The position requires strong analytical, CRM/CSP, and data visualization skills to support executive reporting and delivery operations. Based in Arlington, VA with up to 10% travel. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Business, Finance, Data Science, Economics or similar field, or equivalent experience, 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management, Proficiency with CSP or CRM platforms, Experience with data analysis and reporting, Advanced skills in Tableau, PowerBI, Excel, or Google Sheets, Strong written and verbal communication skills, Ability to create training materials and present complex information clearly 📃 Skills: Salesforce, HubSpot, Gainsight, Planhat, Tableau, PowerBI, Excel, Sheets, CRM, CSP, Lean, SixSigma 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a detail-oriented, proactive and expeditious Delivery Operations Analyst to act as the analytical and procedural engine behind our deployment success. In this highly cross-functional, individual contributor role, you will manage the operational frameworks, systems, and data that keep our Delivery team running effectively. You will own the post sale systems of record for the delivery lifecycle, ensuring strict data hygiene and adherence to process. You will be responsible for translating complex implementation data into clear, actionable reporting for the executive and management teams. The ideal candidate is a highly analytical process engineer who loves diving into data, identifying operational bottlenecks, and building scalable workflows in a high-growth B2G environment. This role is a full-time position located out of our office in Arlington, VA and may require up to 10% travel. Scope of Responsibilities • System of Record Ownership: Serve as the primary owner and administrator for the systems, tools, and platforms used by the Delivery team. Ensure strict adherence to data entry protocols and maintain pristine data quality across the delivery lifecycle. • Executive Reporting & Analytics: Design, build, and maintain accurate reporting dashboards. Provide executive leadership and management with real-time visibility into key delivery metrics, including WAU and deployment health/at-risk accounts. • Change Management: Champion process adherence across the Delivery team. Train team members on new tools, system updates, and workflow changes, ensuring high adoption rates and consistent execution. • Process Improvement & Engineering: Continuously audit and analyze current delivery workflows to identify inefficiencies or friction points. • Cross-Functional Alignment: Act as the operational connective tissue between Delivery, Revenue Operations and Product. Ensure seamless data flow, accurate handoffs, and alignment across departments. Qualifications & Skills U.S. Citizenship is required. Bachelor's degree program in Business, Finance, Data Science, Economics, or similar fields, or 1-4 years of equivalent experience. Required: • 3–5 years of experience in Revenue Operations, Sales/Delivery Enablement, Professional Services, or Project Management • Strong proficiency with CSP and/or CRM software such as Salesforce, HubSpot, Gainsight, and Planhat • Ability to pull reports, analyze data, and translate operational metrics into actionable insights • Advanced skills in Tableau, PowerBI, Excel, or Google Sheets • Exceptional written and verbal communication skills • Ability to present complex information clearly and create engaging training materials Desired: • Certifications in process improvement such as Lean Six Sigma or system administration such as Salesforce Certified Administrator • Prior experience operating in the defense technology, federal contracting, or government SaaS space We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: Hands-on HR Generalist role supporting employees across North America while contributing to global HR operations and processes. The position focuses on employee support, HR documentation and compliance, HR systems management, and consistent execution of core HR workflows. Based in Washington, DC, this hybrid role partners closely with HR Operations and HRBPs to enhance employee experience and process accuracy. 🗂️ Requirements: 2-5 years of HR Generalist, HR Operations, or People Operations experience, Working knowledge of U.S. employment law and HR compliance, Experience maintaining accurate employee documentation and HR data, Experience with HRIS systems, Ability to handle confidential information with discretion, Strong organizational skills and attention to detail, Ability to manage multiple tasks in a fast-paced environment, Strong communication and employee support skills 📃 Skills: HRIS, Compliance, Onboarding, Offboarding, Payroll, Documentation, Auditing, DataEntry, Benefits, EmploymentLaw 🏢 Description: We’re looking for a hands-on, employee-focused HR Generalist to support employees across North America while contributing to global HR processes. This role is ideal for someone who enjoys delivering high-quality employee support, thrives in a fast-paced environment, and is excited to help strengthen HR systems and documentation across regions. This position reports directly to the Global Head of HR Operations and partners with HR Operations, HRBPs, and employees across the organization. What You'll Do as an HR Generalist Employee Support & Experience - Serve as the first point of contact for employees in North America and a global resource for employee HR inquiries. - Provide timely support with questions about benefits, policies, time off, payroll, systems navigation, and general HR processes. - Ensure new hires experience a smooth onboarding process and that departing employees complete offboarding steps consistently. - Escalate manager-facing, employee relations, or other complex matters to the appropriate HRBP. HR Documentation, Data Accuracy & Compliance - Maintain up-to-date employee documentation, including contracts, forms, and required records. - Ensure HR data accuracy across HRIS and documentation repositories through regular audits and updates. - Complete compliance tasks, including file audits, eligibility documentation verification, and regulatory updates. - Support global consistency in documentation standards and tracking. Process Execution & Global Coordination - Execute core HR processes across multiple regions following established workflows. - Partner with Global HR Operations to support consistent process execution (onboarding, offboarding, changes, compliance updates). - Document process updates and improvements to enhance clarity, reduce errors, and support scalability. HR Systems & Record Management - Enter, update, and maintain employee data in HR systems with accuracy and completeness. - Troubleshoot basic system questions and escalate technical issues as needed. - Support periodic HR system clean-ups and configuration updates. Benefits, Leave & Employee Relations Support - Assist employees with routine benefits questions and navigation of self-service tools. - Coordinate leave-related documentation and communication in partnership with the Total Rewards team. - Provide first-level employee relations support and escalate complex issues to HRBPs. Continuous Improvement & Special Projects - Identify opportunities to improve HR processes, documentation clarity, and employee experience. - Support global HR initiatives and operations projects. - Collect and share employee feedback to refine HR programs and workflows. Key Skills - 2-5 years of HR Generalist, HR Operations, or People Operations experience. - Working knowledge of U.S. employment law and HR compliance requirements. - High degree of accuracy in maintaining employee documentation and HR data. - Strong communication and customer-service orientation. - Strong organizational skills and ability to manage multiple tasks. - Experience handling confidential information with professionalism. - Comfort working in dynamic, fast-paced environments. - Familiarity with HRIS systems and HR documentation standards. Additional Information - Hybrid work model requiring a minimum of three days per week in the office. - Access to US export-controlled software and/or technology may be required; necessary licenses will be arranged if needed. - Anticipated base salary range: $60,000—$90,000 USD. Final salary based on location, skills, experience, and qualifications. - Eligible for annual equity awards and employee benefits program, including vacation, sick and personal time off; medical, dental, vision, life, and disability coverage; 401(k) plan; health and wellness reimbursement; Employee Stock Purchase Plan. Global Perks - Name Your Satellite Program (NYSP) Launch Attendance - Generous Time Off Policy - Education Assistance Program - Employee Assistance Program (EAP) - Employee Stock Purchase Program (ESPP) - Family Leave - Fitness Reimbursement - Employee Referral Program - Healthy snacks and beverages in every office

🏢 Summary: Personnel Security Processing Specialist role supporting a federal agency by processing security clearances, background investigations, fingerprinting, and PIV activities. The position involves administrative security support, onboarding coordination, database maintenance, and compliance with federal security standards. Candidates should have experience with federal personnel security processes and strong knowledge of MS Office 365. 🗂️ Requirements: Excellent customer service skills, Familiarity with HSPD-12 requirements, Familiarity with FIPS 201-1 standards, Knowledge of MS Office 365, Experience in personnel security processes, Experience initiating background investigations, Ability to process fingerprinting and biometric verification, Ability to maintain databases and quality control records 📃 Skills: HSPD-12, FIPS, Office365, ServiceNow, PIV, Fingerprinting, Biometrics, Databases 🏢 Description: Great Hill is seeking a Personnel Security Processing Specialist to support a federal government client in Silver Spring, Maryland. The objective of this work is to provide vital security functions that enhance the safety and security of personnel, facilities, and information for a large federal agency located in Maryland. Incumbents will provide administrative and clerical support for the security office focusing on processing applications through security procedures to determine whether applicants meet the requirements for the appropriate clearance as well as prepare the necessary security documentation. Roles and Responsibilities include, but are not limited to: • Processing applicants, including foreign nationals and foreign travelers, through security procedures to determine whether the applicant meets the requirements for clearance and, if so, preparing the security documentation. • Evaluating and verifying applicant-supplied information for completeness and accuracy. • Verifying the applicant's identity and citizenship. • Fingerprinting applicant employees, contractors, volunteers, etc. • Processing fingerprint cards received from tentative employees/non-employees. • Capturing biometric photographs for Personal Identity Verification. • Participating in onboarding activities related to New Employee Orientation (NEO). • Working with Security Specialists to ensure paperwork/badges are ready for NEO. • Initiate background investigations. • Initiate personal identity verification (PIV) e745 requests. • Assist with scheduling of security appointments. • Verify the appropriate level of background investigation being requested and ensure all documents for suitability processing have been completed accurately. • Maintain databases and assure quality control of information. • Provide process improvement recommendations. • Provide administrative functions and support. Basic Qualifications: • Excellent customer service skills. • Familiarity with requirements of the Homeland Security Presidential Directive 12 (HSPD-12). • Familiarity with Federal Information Processing Standards 201-1 (FIPS 201-1). • Good knowledge of MS Office 365 and its constituent programs. Desired Skills: • Associate degree or higher from an accredited college or university. • 2 years of experience in the security field and preferably knowledge of personnel security processes in the federal government. • Familiarity with Service Now. Benefits: • Competitive pay. • Flexible work-life balance. • Professional development opportunities. • Performance and recognition programs. • Medical, dental, vision, life, and disability coverage. • Voluntary benefits including critical illness, hospital, and accident coverage. • Health savings and flexible spending accounts. • Retirement 401K plan. • Paid leave programs for eligible full-time employees. Salary Range: $56,000—$78,000 USD