Product Manager

Quick Facts

• Role: Product Manager

Description

Shape and drive the roadmap for the rider app, website, and studio technology. Use AI-enabled workflows to run continuous discovery, prototype before committing engineering time, write crisp specs and requirements, and measure adoption, retention, revenue, and rider behavior. Lead experiments and iterative releases with cross-functional partners to deliver outcomes for riders and the business.

Responsibilities

• Develop and execute a product vision and strategy with the VP, making clear prioritization decisions tied to rider or business outcomes

• Conduct ongoing discovery with riders, studio staff, and instructors; use Claude to speed up synthesis of qualitative and quantitative feedback

• Prototype ideas using AI-assisted design and development tools

• Write clear product specs; use AI to draft and pressure-test requirements, user stories, and edge cases

• Partner with engineering, design, data, marketing, and studio operations to deliver iterative releases

• Define success metrics, instrument shipped work, and analyze performance using Looker, SQL, and AI-assisted analysis

• Design and run experiments (A/B tests, pilots, phased rollouts) and make scale/iterate/stop decisions based on results

• Identify and evaluate AI opportunities (e.g., personalization and tools for studio teams) for value, quality, cost, and rider trust

• Communicate trade-offs, learnings, and results with stakeholders from studio managers to executives

• Improve the product development process and share effective AI-enabled workflow practices

Requirements

• 3+ years of hands-on product management experience with a track record of shipping products that moved key metrics

• Demonstrated daily fluency with AI tools (e.g., large language models like Claude) for prototyping, research, and analysis, plus good judgment on verification

• Strong quantitative and analytical skills; comfortable pulling and analyzing data yourself using SQL and a BI tool like Looker

• Experience with user research and discovery (interviews, testing prototypes) and translating insights into product decisions

• Proven success partnering with diverse stakeholders to deliver complex systems in a fast-changing environment

• Excellent written and verbal communication and collaboration; ability to keep teams aligned on outcomes

• Ability to give and receive actionable feedback with other Product Managers

• Personal passion for fitness and/or the SoulCycle brand

• Legal right to work in the United States

Benefits

Pay transparency: $125,000 - $140,000