Client Partner, Ads Solutions (Retail & E-commerce)

OpenAI

San Francisco, CA • 21m ago • Hybrid

Senior

Hybrid

239,000 - 273,000 USD/yr

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Potential salary for Client Partner, Ads Solutions (Retail & E-commerce) role

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$239,000 – $273,000/year

Quick Facts

  • Focus area: Retail & E-commerce advertising revenue growth
  • Ownership: Full sales cycle (prospecting to deal closure) and ongoing revenue target ownership
  • Collaboration: Works with Customer Success and cross-functional teams post-sale to drive outcomes

Description

Own the end-to-end sales process for advertising opportunities across retail and e-commerce advertisers, including omnichannel retailers, online marketplaces, direct-to-consumer brands, and specialty retailers. Build strategic, long-term partnerships with senior decision-makers and translate advertiser objectives into measurable campaign outcomes. Maintain primary responsibility for revenue growth, commercial strategy, and vertical expertise, partnering with measurement and Customer Success stakeholders for successful launches, renewals, and expansion.

Responsibilities

  • Prospect, qualify, and close new advertising opportunities within the Retail & E-commerce vertical
  • Own and achieve a defined revenue target across an assigned advertiser portfolio
  • Build relationships with leaders across advertising, marketing, ecommerce, digital, merchandising, and customer acquisition (and their agency partners)
  • Develop account plans tying online sales, new-customer acquisition, repeat purchases, and omnichannel growth goals to measurable outcomes
  • Identify opportunities tied to seasonality, product launches, promotional events, and key category moments
  • Build business cases linking media investment to advertiser economics (ROAS, CAC, AOV, and LTV)
  • Structure and negotiate complex commercial agreements
  • Align campaign objectives, reporting, and test plans with Customer Success and measurement teams
  • Collaborate with Product, Measurement, Marketing, Policy, and Operations to support complex deals and inform future solutions
  • Maintain pipeline management, accurate forecasting, and strong understanding of retail trends and shopping behavior

Requirements

  • Significant experience in digital advertising sales, partnerships, or business development serving retail and ecommerce advertisers
  • Strong relationships with decision-makers across omnichannel retailers, online marketplaces, direct-to-consumer brands, or their agency partners
  • Proven track record of owning revenue targets and closing complex advertising/commercial deals
  • Knowledge of retail and ecommerce customer journeys, seasonality, merchandising priorities, and online-to-in-store dynamics
  • Ability to discuss performance metrics, attribution, incrementality, and tradeoffs across customer acquisition, retention, and profitability
  • Ability to translate advertiser objectives into clear business cases and measurable partnership strategies
  • Strong consultative selling, negotiation, and executive communication skills
  • Ability to collaborate effectively across commercial, technical, and measurement teams in ambiguous, fast-changing environments

Benefits

Opportunity to help shape a new advertising platform with high standards for user trust and platform integrity.

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