
B2C Business & Product Owner
Kofola
19m ago • On-site
Mid
On-site
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Quick Facts
Role: B2C Business & Product Owner
Description
Own and manage the day-to-day operation of B2C e-commerce platforms running on the Shopify architecture, including commercial and operational oversight. Lead acquisition integrations, develop e-commerce analytics and tracking, manage vendors, oversee fulfillment and customer delivery/returns processes, and drive growth across marketing, loyalty, and omnichannel touchpoints. Optimize processes and the shopping cart experience via automation, and ensure economic profitability by monitoring e-commerce metrics, margins, and P&L.
Responsibilities
Manage operations of Shopify-based B2C e-commerce stores
Standardize and integrate new entities into a shared e-commerce infrastructure
Develop and evaluate e-commerce analytics and performance
Select, negotiate, and manage external suppliers and partners
Oversee fulfillment, returns/reclamation process, warehouse availability, and end-customer delivery
Support performance marketing, loyalty programs, and omnichannel integration
Identify opportunities for automation and process improvements
Optimize the shopping cart and customer experience
Track key e-commerce metrics, monitor margins, and secure P&L economic return
Requirements
Proven experience in managing or developing B2C e-shops
Experience with Shopify; SAP experience is a strong advantage
Ability to connect IT, logistics, marketing, finance, and customer care
Basic tracking and web analytics skills with data-informed decision making
Business understanding of P&L, margins, and e-shop economics
Proactive problem-solving and ability to research and choose best solutions
Ability to manage suppliers/partners
Benefits
Opportunity to build and launch a B2C e-commerce architecture for a strong and stable group of brands
Significant influence on partner/tool selection and process setup within an approved strategy
Background and support of a strong B2B team with dedicated IT and analytics capacity
Project work with real impact on digital transformation and commercial results
Flexible working hours and remote work
5 weeks of vacation plus 2 extra “loving” Fridays
Meal allowance and benefits from Kofola
Preferential calling plan for you and your family
Multisport and cafeteria for sport, culture, and relaxation
Company events, festivals, and more
Salary bonuses
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