B2C Business & Product Owner

Kofola

19m ago • On-site

Mid

On-site

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Quick Facts

  • Role: B2C Business & Product Owner

Description

Own and manage the day-to-day operation of B2C e-commerce platforms running on the Shopify architecture, including commercial and operational oversight. Lead acquisition integrations, develop e-commerce analytics and tracking, manage vendors, oversee fulfillment and customer delivery/returns processes, and drive growth across marketing, loyalty, and omnichannel touchpoints. Optimize processes and the shopping cart experience via automation, and ensure economic profitability by monitoring e-commerce metrics, margins, and P&L.

Responsibilities

  • Manage operations of Shopify-based B2C e-commerce stores

  • Standardize and integrate new entities into a shared e-commerce infrastructure

  • Develop and evaluate e-commerce analytics and performance

  • Select, negotiate, and manage external suppliers and partners

  • Oversee fulfillment, returns/reclamation process, warehouse availability, and end-customer delivery

  • Support performance marketing, loyalty programs, and omnichannel integration

  • Identify opportunities for automation and process improvements

  • Optimize the shopping cart and customer experience

  • Track key e-commerce metrics, monitor margins, and secure P&L economic return

Requirements

  • Proven experience in managing or developing B2C e-shops

  • Experience with Shopify; SAP experience is a strong advantage

  • Ability to connect IT, logistics, marketing, finance, and customer care

  • Basic tracking and web analytics skills with data-informed decision making

  • Business understanding of P&L, margins, and e-shop economics

  • Proactive problem-solving and ability to research and choose best solutions

  • Ability to manage suppliers/partners

Benefits

  • Opportunity to build and launch a B2C e-commerce architecture for a strong and stable group of brands

  • Significant influence on partner/tool selection and process setup within an approved strategy

  • Background and support of a strong B2B team with dedicated IT and analytics capacity

  • Project work with real impact on digital transformation and commercial results

  • Flexible working hours and remote work

  • 5 weeks of vacation plus 2 extra “loving” Fridays

  • Meal allowance and benefits from Kofola

  • Preferential calling plan for you and your family

  • Multisport and cafeteria for sport, culture, and relaxation

  • Company events, festivals, and more

  • Salary bonuses

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