AI Deployment Manager (Japanese-Speaking)

Quick Facts

• Role: AI Deployment Manager (Japanese-Speaking)

Description

The AI Deployment Manager is a specialist post-sales enablement role focused on designing and delivering high-impact enablement experiences that drive repeatable adoption across OpenAI’s product suite. The role leads live workshops and advisory services for audiences ranging from business users to technical practitioners and executive leaders, helping customers operationalize AI in real-world workflows. Success is measured by accelerating customer confidence, increasing sustained activation and usage, and translating product features into measurable business outcomes.

Responsibilities

• Own enablement for OpenAI products, defining effective enablement patterns across business and technical enterprise teams.

• Act as a Subject Matter Expert (SME) for designated product areas; build expertise, support internal enablement, identify emerging use cases, and aggregate customer feedback for product development.

• Lead customer enablement across the full lifecycle: onboarding, expansion, optimization, and long-term adoption.

• Design and deliver engagements including onboarding sessions, advanced trainings, executive briefings, hackathons, and hands-on workshops for varied seniority levels.

• Drive activation, sustained usage, and measurable business value through structured enablement programs.

• Partner with Sales, Solution Architects, and Delivery Leads to drive adoption across the product suite.

• Develop reusable training assets, playbooks, and best practices based on observed adoption patterns.

• Collect feedback from training/enablement sessions, synthesize themes across accounts, and relay insights to internal stakeholders.

Requirements

• Fluent business-level Japanese.

• 6+ years of customer-facing enablement/instructional experience in complex enterprise environments with C-level, business, and technical audiences.

• Exceptional presentation and communication skills for executive audiences.

• Product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with an understanding of enterprise workflow use cases.

• Experience leading workshops and enablement programs, including designing learning journeys and facilitating live sessions.

• Ability to identify cross-customer patterns and translate them into scalable adoption approaches.

• Ability to connect AI capabilities to business outcomes (productivity, efficiency, cost reduction, risk mitigation, revenue impact).

• Comfort adapting in real time during live customer engagements.

• Humble, curious mindset and commitment to safe and responsible AI evolution.

Benefits

• Hybrid work model (3 days in the office per week).

• Relocation assistance for new employees.