AI Deployment Manager

Quick Facts

• Role: AI Deployment Manager

• Focus: Post-sale AI customer success and enterprise rollout ownership (life sciences segment)

Description

Own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion of SpaceXSI’s AI solutions. Lead end-to-end rollouts—onboarding, enablement, internal champions, and scaled adoption—while turning high-impact use cases into durable workflows. Use account health and usage data to guide renewals and influence the product roadmap through customer insights.

Responsibilities

• Manage a book of business with the largest enterprise customers in life sciences, owning long-term account success

• Engage CTO/VP/SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change

• Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption

• Turn high-impact use cases into repeatable workflows across teams

• Monitor account health and usage data to drive renewals and expansion with AEs

• Represent the customer internally, synthesizing feedback and influencing product priorities

Requirements

• Experience in a customer-facing role at the intersection of business and technology

Preferred Skills and Experience

• Thrives in customer-facing roles

• Translates customer needs into clear technical plans and measurable outcomes

• Understands modern engineering orgs, SDLC, developer workflows, and tool adoption

• Communicates comfortably with both developers and senior executives

• Analytical and operational approach using data to prioritize and drive action

• Power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding)

• Strong opinions about what great looks like

Additional Requirements

• Remote role with willingness to travel to customer on-sites as needed

Benefits

• Expected annual base salary range: $164,500–$200,000

• Eligible for sales commissions/bonuses with annual OTE range: $235,000–$280,000 (base + target incentive at 100% achievement)

• Equity; comprehensive medical, vision, and dental coverage

• 401(k) retirement plan; short & long-term disability insurance; life insurance

• Various discounts and perks