Mission Support Specialist

Quick Facts

• Role: Mission Support Specialist (GS-12)
• Focus: Analyst/advisor for mission support program effectiveness and administrative operations productivity/efficiency

Description

Serve as a liaison and advisor to Headquarters Program Offices for property, human resources, budget, and related administrative programs on behalf of a field office. Provide direct administrative mission support (property logs, employee onboarding/exiting, and communications), and assist supervisors and employees with complex administrative processes. Conduct research and analysis on administrative projects, prepare reports and briefings, and review regulations/directives to determine their impact.

Responsibilities

• Liaison with Headquarters Program Offices for administrative programs (property, HR, budget, and similar)
• Maintain and audit property logs; support onboarding and exiting; draft and send communications
• Guide complex, sensitive administrative mission support processes (budget, procurement, personnel, communications, logistics, training, records, property)
• Research, analyze, and evaluate administrative projects; develop options and recommendations
• Prepare project papers and staff reports; organize and deliver briefings to managers
• Review regulations/directives to assess impact on program areas
• Develop, implement, interpret, and advise on administrative requirements; monitor activities and report using automated systems

Requirements

• U.S. Citizen or U.S. National
• Successfully pass a background investigation including financial disclosure
• Pass a drug screening
• Selective Service registration for eligible males (born after 12/31/1959)
• Residency requirement for applicants not currently employed by USCIS
• Ability to lift up to 30 pounds
• Current valid driver’s license (motor vehicle operation required)
• GS-12 qualification via one year of specialized experience and demonstrated capability in the majority of listed duties (asset management, evaluation of time/attendance and mission support functions, managing filing systems, serving as point of contact for onboarding correspondences/requests/records)
• No educational substitution at this grade level

Benefits

• Competitive salaries and comprehensive federal benefits (health, dental, vision, life, long-term care)
• Retirement plan and Thrift Savings Plan (similar to a 401(k)); Flexible Spending Account
• Employee Assistance Program, paid leave, and paid federal holidays
• Possible additional benefits such as telework, tuition reimbursement, transportation subsidies, health and wellness programs, and employee training/development
• Potential eligibility for disabled veteran leave (for qualifying veterans)