IT Systems Specialist (Systems Management) – Police

Quick Facts

• Role: IT Systems Specialist (Systems Management) – Police

• Location: Wiesbaden

• Contract: Unbefristet (indefinite)

• Pay: Up to Entgeltgruppe 12 TV-H + tariff allowance (currently 65.41 €)

• Work model: Flexible hours; up to 50% home office; part-time generally possible

• Benefits: 30 vacation days + 3 additional days, family support options, training and development, Corporate Benefits, health offerings, additional company pension, Job ticket for public transport in Hesse

Description

You will handle complex tasks in middleware and operational/communication software to support secure, high-availability IT services. The position combines Windows Server administration and security-focused systems management with ITSM processes and second-level support. You will also design, install, and integrate new IT solutions while ensuring fast troubleshooting and stable operations.

Responsibilities

• Process complex tasks in middleware and operational/communication software

• Design and install new IT solutions

• Support application management and provide second-level support to resolve faulty system conditions

• Maintain and secure IT operations by integrating new software and rapidly solving technical issues

Requirements

• Completed relevant university degree (Computer Science, Business Informatics) or equivalent knowledge

• Multi-year enterprise Windows system management experience in highly available, security-critical environments

• Experience with virtualization platforms (Hyper-V, VMware)

• Very good Windows Server administration skills (2019–2025), including WSUS patch management, SCOM monitoring, Active Directory/GPO, and automation with PowerShell/scripting

• Multi-year experience with ITIL/ITSM operating processes: incident, problem, change, and release management

• Analytical, structured, goal-oriented approach to complex issues; ability to drive tasks to completion

• Cooperation skills, flexibility, and on-call readiness

• Successful security screening by the employer required for employment

Benefits

• Unbefristet contract and secure employment

• Up to Entgeltgruppe 12 TV-H plus current tariff allowance of 65.41 €

• 30 vacation days plus three additional free days

• Flexible working hours and models with up to 50% home office

• Options to balance work and family life

• Training and professional development opportunities

• Corporate Benefits and health programs

• Additional company retirement pension

• Job ticket for public transport in Hesse with a ride-along option