Management and Program Assistant

Quick Facts

• Role: Management and Program Assistant (FV-E/F)

Description

This position supports a field office and frontline management team with administrative work performed under limited direction. Responsibilities include receiving visitors/calls, preparing reports and correspondence, supporting time and attendance, preparing travel authorizations, coordinating procurement requests, and assisting with multiple office programs. At the FV-F level, the role also includes advanced administrative assignments such as compiling, tracking, analyzing data, scheduling meetings, coordinating new office policies and systems, and using government travel systems as needed.

Responsibilities

• Receive visitors and callers; route requests to the appropriate office/team

• Prepare routine correspondence (letters/memorandums) and review for grammatical and procedural accuracy

• Compile and analyze data for administrative programs and projects

• Support time and attendance by verifying information and reporting discrepancies

• Prepare travel authorizations and related travel documents in compliance with regulatory guidelines

• Review procurement needs for supplies, equipment, and services; coordinate and submit procurement requests using system applications

• Assist with administrative programs (e.g., motor vehicle, property accountability, office training, personnel) and coordinate program-related tasks

• At FV-F: support day-to-day office operations, act as lead/backup when needed, and schedule meetings and manage calendars

• Coordinate implementation of new office policies and systems; provide written or oral explanations of organizational policies

• Enter/track expenditures and manage purchases/inventory where applicable

• Provide guidance to lower-level administrative support staff and resolve most issues using established procedures

• Use the government travel system as necessary and ensure compliance with procedures and cost accounting data

Requirements

• U.S. citizenship required

• Selective Service registration required for males born after 12/31/1959

• Submit SF50 (required document)

• Background investigation with favorable adjudication required (Low Risk for FV-E; Moderate Risk for FV-F)

• Specialized experience: 52 weeks equivalent at the next lower level for FV-E or FV-F as described in the announcement

• Office automation typing requirement: type at least 40 words per minute on a 5-minute sample with 3 or fewer errors (FV-E)

• Qualification requirements must be met by the vacancy closing date

Benefits

Comprehensive federal benefits package for eligible employees and their families (eligibility depends on position type).