Program Support Assistant (Office Automation and Administrative Support)

Quick Facts

• Role: Program Support Assistant (administrative, clerical, and technical support)

• Schedule: Monday–Friday, 8:00 am–4:30 pm

• Level: Full performance level GS-6

Description

This position provides a wide variety of administrative, clerical, and technical support to the Nutrition and Food Service and the Environmental Management Service. The work includes support for budget analysis and administration, routine office automation tasks, and handling documents, records, correspondence, and program information. You will also schedule nutrition clinic appointments, maintain calendars, and perform official timekeeping duties.

Responsibilities

• Collect, compile, and track data and statistical information

• Organize data into Access database or spreadsheet formats

• Prepare recurring and nonrecurring correspondence, reports, and documents

• Establish, update, and maintain office files and records

• Keep and type meeting minutes, agendas, and reports

• Prepare, execute, and/or track program-specific information

• Perform office automation tasks using word processing, spreadsheets, email, desktop publishing, calendars, databases, and graphics tools

• Use spreadsheets to create and update charts/graphs for data display

• Schedule nutrition clinic appointments and prepare confirmation letters; enter appointment data

• Provide clerical support such as answering phones, referring visitors, and providing standard operating procedure information

• Maintain the appointment calendar and send reminders; make administrative arrangements for meetings

• Edit, compose, and review letters and reports for accuracy and completeness; develop presentation outlines and meeting minutes

• Develop and use standard/form letters to respond to inquiries

• Serve as official timekeeper: notify supervisors about leave limits, post time and attendance, and process timecards

• Perform other related duties as assigned

Requirements

• U.S. citizenship

• Background/suitability investigation required

• Selective Service Registration required for males born after 12/31/1959

• Complete application package required (resume, transcripts, etc.)

• Selected applicants must complete online onboarding and provide acceptable identification

• Typing proficiency: type at least 40 words per minute

• Specialized experience: 1 year equivalent to GS-5 or next lower grade, documented with job title, duties, start/end month/year, and hours per week

Benefits

A federal career provides a comprehensive benefits package. Eligibility depends on position type (full-time/part-time/intermittent) and will be determined by the hiring agency.