Supply Chain Transformation Program Manager

Quick Facts

• Role: Supply Chain Transformation Program Manager

• Focus: Execution of supply chain transformation programs across process, solution, and technology delivery

• Key activities: integrated planning, governance, coordinated delivery, go-live/cutover/hypercare, and transition to operational ownership

Description

Lead process, solution, and technology delivery for highly critical supply chain transformation initiatives. Translate approved end-to-end designs into executable delivery plans and coordinate delivery across requirements, design, build, testing, readiness, deployment, stabilization, and transition. Drive structured execution with clear dependency management, milestone governance, and executive-ready reporting.

Responsibilities

• Own integrated workstream planning and operating cadence, including status reviews, milestone governance, and decision logs
• Convert integrated process/solution designs into program plans (scope, milestones, deliverables, resources, dependencies, decision points, acceptance criteria)
• Coordinate planning and delivery across internal/external stakeholders and partners
• Identify and manage risks, issues, assumptions, and cross-workstream dependencies; escalate material decisions with options and recommendations
• Synchronize business requirements, process designs, data needs, technical solutions, integrations, and deployment activities
• Partner with business leaders for user acceptance testing, business readiness, training/adoption inputs, and transition deliverables
• Partner with IT to govern design/build/release/stabilization with clear accountability for technical implementation
• Plan and orchestrate go-live, cutover, hypercare, and stabilization with readiness criteria and contingency/issue-resolution governance
• Drive structured handoff to the Supply Chain Center of Excellence, business functions, and IT (operating procedures, ownership, open items, performance measures, sustainment)
• Monitor delivery progress and value realization vs. approved outcomes; surface variances and corrective actions
• Support vendor/partner governance (quality, commitments, resource alignment, commercial dependencies, escalation paths)
• Apply consistent program/project management standards and tailor delivery approach to initiative complexity and pace

Requirements

• Significant experience leading complex business transformation, technology implementation, or enterprise program delivery in supply chain/operations or related environments
• Demonstrated success managing cross-functional workstreams across process, data, technology, testing, deployment, and operational readiness
• Strong program/project management capability: integrated planning, dependency management, risk/issue governance, milestone control, executive reporting
• Experience partnering with business process owners, IT teams, architects, data teams, vendors, and implementation partners in a matrixed organization
• Ability to translate strategy and solution designs into executable delivery plans and drive teams to decisions and closure
• Experience coordinating user acceptance testing, go-live, cutover, stabilization, and transition to operational ownership
• Strong facilitation, communication, stakeholder leadership, and structured problem-solving skills

Benefits

• Comprehensive benefits package including paid vacation and sick leave; medical/dental/vision insurance; life, accident, and disability insurance
• Tax-advantaged flexible spending and health savings accounts; employee assistance program; additional voluntary benefits
• Tuition reimbursement; transit support; employee stock purchase plan; WD Savings 401(k)
• Potential incentive opportunities: STI plan or SIP; potential LTI program participation for eligible roles