Executive Assistant

ServiceNow

Santa Clara, CA • 6h ago • On-site

Senior

On-site

104,400 - 155,300 USD/yr

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Quick Facts

  • Role: Executive Assistant

Description

You will lead strategic calendar management for a senior leader, curate meeting options, flag conflicts, and recommend priorities to enable fast decision-making. You will act as a gatekeeper for executive time, manage sensitive information with discretion, coordinate cross-time-zone meetings and events, and ensure travel and expense processes are handled according to company procedures. You will also support leadership operations such as onboarding new hires and facilitating solutions to organizational issues.

Responsibilities

  • Lead strategic calendar management and prioritize meetings based on defined principles
  • Triage inbound requests, resolve conflicts proactively, and protect focus time (including quarter-end, board prep, and planning cycles)
  • Coordinate meetings and team events across time zones
  • Handle sensitive information confidentially and determine what to escalate
  • Arrange travel and support visa/passport document needs per procedure
  • Manage leadership expenses and credit card reconciliation
  • Coordinate teamwide events (offsites, lunches/dinners) with the Chief of Staff
  • Assist departments with new-hire setup (processes, tools, expense reporting, travel systems)
  • Identify organizational issues and initiate or facilitate solutions using diplomacy

Requirements

  • 10+ years’ experience supporting VP-level executives
  • Demonstrated confidentiality when handling finance and senior leadership materials
  • Ability to remain calm under pressure
  • High professionalism in formal written and verbal communication
  • Diplomacy and emotional intelligence for conflict and difficult messaging
  • Strong stakeholder management and understanding of stakeholder priorities
  • Highly organized with exceptional communication skills
  • Ability to manage multiple high-priority projects from multiple stakeholders
  • Proactive, solution-oriented mindset with sound judgment in prioritization

Benefits

  • Base pay range: $104,400–$155,300 plus equity (when applicable) and variable/incentive compensation
  • Health plans including flexible spending accounts
  • 401(k) plan with company match, ESPP, and matching donations
  • Flexible time away plan and family leave programs
  • Compensation varies by geographic location and may change based on work location

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