Supervisory IT Specialist

Quick Facts

• Role: Supervisory IT Specialist (enterprise IT operations leadership)

• Work location: On-site in Alexandria, Virginia; up to 52 hours of situational telework per leave year may be available

• Position type: Public Trust position (moderate risk)

Description

You will lead critical enterprise technology operations by directing and overseeing the design and configuration of operating system software and utilities installed on servers across multiple operating system platforms. You will supervise subordinate staff, manage complex technical issue resolution, and oversee repair and recovery efforts. You will also help define short- and long-range branch goals and provide oral status reports and briefings for desktop hardware customer support.

Responsibilities

• Direct and oversee design and configuration of operating system software and utilities on server platforms

• Manage engineering and design activities for servers and storage

• Lead repair and recovery management for hardware/software incidents

• Coordinate automation support efforts and assess their impact on programs and operations

• Identify operating problems, conflicting priorities, and program deficiencies

• Exercise supervisory personnel management responsibilities for subordinate staff

• Establish branch goals and determine required resources

• Provide oral summaries, status reports, and briefings on desktop hardware customer support program activities

Requirements

• U.S. citizenship or U.S. national

• Resume and responses must demonstrate job-related competencies

• Must meet OPM specialized experience requirements (equivalent to at least GS-13)

• Experience must include: branch planning/directing; server/storage engineering and software system configuration; repair/recovery management; supervisory responsibilities; automation support coordination and program impact assessment; and identification of operational problems/priorities/deficiencies

• Must pass a background investigation and fingerprint check

• Must be registered for Selective Service if applicable (or provide proof of exemption)

• Must meet all qualification requirements by the closing date

Benefits

• Federal employee benefits with access for you and your family (eligibility depends on position details such as full-time/part-time/intermittent)

• Relocation expenses are not authorized

• Direct deposit required for federal salary payments

• Reasonable Accommodation available for online competency-based assessments