Supervisory IT Specialist

Quick Facts

• Role: Supervisory IT Specialist (Product Owner for digital service systems)
• Focus: Enterprise IT product delivery, strategy, and team leadership

Description

Supervise multiple digital service teams and serve as Product Owner for systems in your portfolio. Develop high-level product strategy to support development efforts aligned with VA-wide business objectives, directing product development across the program portfolio. Ensure product decisions, delivery, and operations comply with federal regulations, IT governance, and cybersecurity/security frameworks.

Responsibilities

• Lead product strategy, planning, development, and delivery for enterprise technology platforms/IT systems
• Manage the full product lifecycle: concept, launch, continuous improvement, and decommissioning
• Provide technical and administrative supervision to digital service teams (planning, prioritization, deadlines, and work assignment/review)
• Perform human resource management activities (interviewing, recommendations, performance evaluation, mentoring, and handling HR actions)
• Direct product policy/procedure/standards and reporting systems to ensure quality and controls
• Resolve complex implementation issues with product managers and stakeholders
• Analyze product and capability trends and advise senior leadership on advancements and changing needs
• Address technical issues and requirements driven by new/modified legislation or regulation
• Oversee data management, reporting, validation, and operating budget formulation/execution

Requirements

• U.S. citizenship
• Subject to background/suitability investigation
• Serve a probationary period (1 year)
• IT-related experience demonstrating the competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving
• 1 year of specialized experience (equivalent to GS-14) leading product strategy, planning, development, and delivery for enterprise technology platforms or IT systems
• Specialized experience must include: product lifecycle management; Agile product management; platform/system architecture oversight aligned to technology standards and federal IT/cybersecurity requirements; stakeholder engagement and user feedback/data-driven insights for vision and roadmaps; compliance with federal regulations, IT governance, and security frameworks
• No educational substitution at this grade level

Benefits

Comprehensive federal employee benefits package (details depend on position eligibility/type).