IT Support Specialist

Quick Facts

• Role: IT Support Specialist

• Focus: user support, end-user device management, and IT infrastructure/network support

Description

You will support colleagues in offices and in production, troubleshoot technical issues, and manage end-user IT equipment such as PCs, notebooks, printers, and user accounts. The role includes participating in the operation and administration of servers, computer networks, and Wi‑Fi, and coordinating with a global IT team in Asia. You’ll also contribute to digitalization and IT development projects.

Responsibilities

• Provide IT support to users in offices and on the shop floor and resolve technical problems

• Administer PCs, notebooks, printers, user accounts, and other IT equipment

• Assist with operation and administration of servers, computer networks, and Wi‑Fi

• Support employees in using company technologies

• Communicate with the global IT team in Asia

• Participate in IT digitalization and development projects

Requirements

• IT education or relevant practical experience

• Familiarity with PC hardware and software

• Knowledge of Microsoft 365 and networking basics

• At least basic experience with IT support or IT infrastructure administration

• Ability to independently search for solutions and collaborate well

• English communication skills with international colleagues

• Driver’s license category B

Benefits

• 37.5-hour workweek

• 5 weeks of vacation

• Flexible benefits

• Opportunities to learn and grow with room for your own ideas

• Team culture with informal atmosphere, open communication, mutual respect, and shared events