Director of NeuroMusculoskeletal Operations

Sutter Health

Palo Alto, CA • 18m ago • On-site

Senior

On-site

187,886 - 300,622 USD/yr

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Quick Facts

  • Role: Director of NeuroMusculoskeletal Operations
  • Work schedule: Monday–Friday, full time (40 hours/week); days shift; weekends as needed
  • Position status: Exempt

Description

Provides administrative and clinical leadership for assigned outpatient/clinic service lines, establishing goals, standards, and practices that guide patient care initiatives and improve care quality and patient experience. Partners with physicians and senior leadership to address operational challenges and drive process improvements. Develops short- and long-term strategic plans, sets policy direction, allocates resources, and ensures safe, consistent, effective patient care.

Responsibilities

  • Provide administrative and clinical leadership for outpatient/clinic service lines
  • Establish and implement goals, standards, and practices for patient care initiatives
  • Collaborate with physicians, medical staff, and internal leaders to resolve operational issues and improve processes
  • Develop strategic plans (short- and long-term) aligned to system and affiliate priorities, including business and operations
  • Set priorities, allocate resources, and guide policies and procedures to support safe, consistent patient care

Requirements

  • Bachelor’s in Administration/Management/related field OR graduate of an accredited nursing program OR equivalent experience accepted
  • 12 years of recent relevant experience
  • Knowledge of outpatient practice management environment, including scope-of-practice issues and site/specialty operations
  • Knowledge of state, regulatory, CMS, and accrediting requirements
  • Experience implementing and leading quality improvement programs and initiatives
  • Knowledge of healthcare system operations: billing processes, clinical procedures, budget preparation, staffing models, employee regulations, and prior interaction with physicians in a management role
  • Ability to build and maintain cooperative working relationships with physicians, senior management, managers, and care center staff
  • Knowledge of physician office operations and reimbursement procedures
  • Ability to lead professionals, influence collaboration, and conduct/interpret quantitative and qualitative analysis; strong project management, consulting, and communication skills
  • Proficiency in written and verbal communication
  • Ability to exercise initiative, judgment, problem solving, and decision-making
  • Desired: Lean production experience in ambulatory healthcare

Benefits

Benefits available as part of a comprehensive total rewards program.

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