Nursing Operations Manager (Cardiac Telemetry)

Quick Facts

• Role: Nursing Operations Manager (Cardiac Telemetry)

• Focus: 24/7 unit operations management, team leadership, compliance, and quality improvement

Description

The Nursing Operations Manager provides autonomous and direct management of one or more teams. The role manages daily operations, directs resources to critical areas, develops and monitors operating/capital budgets, and ensures compliance with Joint Commission and all federal/state/regulatory standards. The manager supports clinical quality, patient satisfaction, and cost-effective care through coaching, performance reviews, and escalation support.

Responsibilities

• Manage day-to-day operations for designated departments/divisions/programs/services/locations, including workflows and staffing

• Redirect resources to critical areas as needed and maintain 24/7 accountability

• Develop and oversee operating and capital budgets; analyze variances and apply corrective action

• Coach and supervise team members to maintain competencies addressing patient behavioral, social, financial, and environmental needs

• Prepare and deliver annual and mid-year reviews; resolve complex practice and customer-relations situations

• Recommend department goals, track progress, and communicate timelines, risks, and decisions to leadership

• Ensure policies and processes meet Joint Commission and federal/state regulatory requirements; revise/create as needed

• Target quality improvement by reducing process variation, eliminating redundancy, and/or implementing new technology

• Manage escalations by interpreting patient requirements using age-appropriate growth and development principles and coordinating care resources

• Perform other duties as assigned

Requirements

• Bachelor’s degree in nursing with a master’s degree in nursing (or master’s degree in nursing); exceptions considered for Bachelor’s applicants actively enrolled in a master’s program within 1 year of completion

• Three years of nursing or healthcare experience with increasing responsibilities

• Basic Life Support (BLS) certification

• Current clinical license in the state where the hospital resides

• Magnet-recognized certification for the specialty area

Benefits

• Comprehensive benefits package supporting physical, emotional, and financial well-being and protection for unexpected life events

• Benefits details available via the employer benefits page