Nursing Operations Manager (Interventional Services)

Northwestern Memorial Healthcare

Lake Forest, IL • 18m ago • On-site

Senior

On-site

60 - 79 USD/yr

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Quick Facts

  • Role: Nursing Operations Manager (Interventional Services)

Description

Manage day-to-day operations for designated departments, programs, and services, including workflows, staffing, budgeting, and 24/7 operational accountability. Lead and coach teams to maintain competencies that drive optimal clinical quality, patient satisfaction, and cost-effective care. Ensure policies and processes meet Joint Commission standards and federal/state regulatory requirements while targeting quality improvement through process standardization and technology adoption.

Responsibilities

  • Oversee daily operations; define and monitor workflows and staffing; redirect resources to critical areas as needed
  • Develop and manage operating and capital budgets; monitor budget performance, explain variances, and apply corrective action
  • Provide support, guidance, and supervision; prepare and deliver annual and mid-year reviews; coach through complex practice and customer-relationship situations
  • Recommend department goals; plan and advance progress throughout the year; communicate timelines, risks, and decisions with leadership
  • Ensure department policies and processes meet current Joint Commission and federal/state regulatory requirements; revise/create policies as standards evolve
  • Target quality improvement by reducing process variation, eliminating redundancy, and implementing new technology
  • Manage escalations by identifying each patient’s needs relative to age-specific requirements and coordinating required resources
  • Other duties as assigned

Requirements

  • Bachelor’s degree in nursing
  • Master’s degree in nursing (or Bachelor’s degree with active enrollment in a Master’s program; within 1 year of completion)
  • 3 years of nursing or healthcare experience with increasing responsibilities
  • Basic Life Support (BLS) certification
  • Current clinical license in the state where the hospital resides
  • Magnet-recognized certification for the specialty area

Benefits

  • Comprehensive benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
  • Benefits details available via the employer benefits webpage (eligibility depends on employment classification)
  • Sign-on bonus eligibility rules may apply if included in the posting

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