Nurse Manager of Operations (Med-Surg)

Quick Facts

• Role: Nurse Manager of Operations for Med-Surg (Evenings and Nights)

Description

Lead day-to-day operations for designated Med-Surg departments, including workflows, staffing, budgeting, and 24/7 accountability. Provide guidance, coaching, and competency support to ensure high clinical quality, patient satisfaction, and cost-effective care. Ensure compliance with Joint Commission and federal/state regulations, revise policies/processes as standards evolve, and drive quality improvement using data and technology.

Responsibilities

• Manage daily operations, including workflow definition, staffing, and resource re-direction to critical needs
• Develop and oversee operating and capital budgets; monitor performance and explain/resolve variances
• Provide supervision and coaching for complex practice and customer relations situations
• Prepare and deliver annual and mid-year performance reviews; ensure staff have tools (including technology) to do their roles
• Recommend department goals, track progress, and communicate timelines, risks, and decisions to leadership
• Ensure policies/processes meet Joint Commission and regulatory requirements; update or create new policies/processes
• Target quality improvement by reducing process variation, eliminating redundancy, and implementing new technology
• Manage escalations by assessing patient needs by age-specific growth and development principles and coordinating care resources

Requirements

• Bachelor’s degree in nursing with master’s degree in nursing (or master’s degree in nursing)
• Exceptions: Bachelor’s degree and actively enrolled in a master’s program; must be within 1 year of completion
• Three years of nursing or healthcare experience with increasing responsibilities
• BLS certification
• Current clinical license in the state where the hospital resides
• Magnet-recognized certification for specialty area

Benefits

Comprehensive benefits supporting employees’ physical, emotional, and financial well-being, including protection for unexpected life events.