Senior Solution Architect (Salesforce Consumer Goods Cloud / Trade Promotion Management)

Quick Facts

• Role: Sr. Solution Architect (Consumer Goods Cloud / Trade Promotion Management)

• Focus: Enterprise Salesforce solution advisory and delivery leadership

• Travel: Up to 50%

Description

The Sr. Solution Architect leads one or more workstreams in complex enterprise customer engagements, partnering with stakeholders to deliver business outcomes. You serve as a hands-on advisor, combining solution/technical expertise, Salesforce product knowledge, and client industry experience to achieve measurable ROI.

Responsibilities

• Serve as a trusted advisor to the client

• Guide customers and colleagues in rationalizing and deploying emerging technologies that increase business value

• Guide and support agent-enabled delivery

• Communicate and teach complex concepts; apply creative, prescriptive thinking across all client levels

• Identify and proactively manage risk areas to full resolution

• Manage customer expectations; negotiate complex solutions with customers and third-party partners

• Review and correct project/program direction and key artifacts to keep programs on track and solutions maintainable

• Drive a program vision and advise/communicate project strategies to enable technologies across the Salesforce platform

Requirements

• 10+ years of relevant enterprise experience delivering projects across the full lifecycle using waterfall and agile with demonstrable success

• 3+ years Consumer Goods experience with practical Consumer Goods Cloud experience and deep understanding of Retail Execution and Trade Promotion Management

• Extensive experience with configuration and customization on the Salesforce platform

• Ability to drive agentic delivery with experience in AI toolchains (e.g., Claude, Cursor, Elements Cloud)

• Expert experience defining system architecture landscapes, closing gaps between current and desired end-states, and delivering comprehensive solutions

• Experience leading discovery sessions, defining business requirements, writing user stories, and producing detailed system and functional designs

• Experience documenting business processes and wire-framing system designs using process flow diagram tools, UML, and sequence diagrams; making recommendations for future-state improvements

• Strong presentation skills for articulating rationale to diverse stakeholders

• Detail-oriented ability to learn quickly and apply new business models and technologies

• Strong written and verbal communication; develop audience-appropriate materials

• Team player demonstrated through customer qualification of large-scale/enterprise implementations with multiple workstreams

• Listening and cross-functional communication across diverse roles

• Resourceful, innovative problem-solving approach

• Travel up to 50%

Benefits

• Medical, dental, vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program

• Time off programs

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