Senior Data 360 Solution Architect

Quick Facts

• Role: Solution Architect (Data 360) — Senior level

• Focus: Salesforce Data 360 for large, complex enterprise customers

• Work: Lead/own workstreams, architecture, discovery, and execution

Description

You will serve as a strategic, trusted advisor for PACE industry clients (Product, Automotive, Consumer, Energy), leveraging deep expertise in Salesforce Data 360. You’ll lead one or more workstreams in enterprise engagements—co-creating the vision with customers, owning execution, and ensuring solutions are extensible and maintainable. You will also support agentic delivery outcomes and help customers deploy emerging technologies that increase business value.

Responsibilities

• Advise customers and colleagues on rationalizing and deploying emerging technologies

• Guide delivery outcomes, including agentic enablement

• Identify and proactively manage risk areas through full resolution

• Manage customer expectations and negotiate solutions with customers and third-party partners

• Review and correct project/program direction and key artifacts to keep programs on track

• Drive program vision and articulate program/project strategies for Salesforce platform-enabled technologies

• Lead discovery and define requirements, user stories, and detailed system and functional designs

• Document business processes and create wire-framed system designs using process flow diagrams, UML, and sequence diagrams

Requirements

• Extensive experience with configuration and customization with Data 360

• Ability to drive agentic delivery with experience in AI toolchains (e.g., Claude, Cursor, Elements Cloud)

• Expert experience defining the system architecture landscape, identifying gaps, and delivering comprehensive solutions aligned to business outcomes

• Experience leading discovery sessions, writing user stories, and providing detailed system and functional designs

• Experience documenting business processes and wire-framing system designs using process flow diagram tools, UML, and sequence diagrams

• Strong presentation skills across stakeholder groups up to C-suite

• Detail-oriented; able to rapidly learn new concepts, business models, and technologies

• Strong written and verbal communication skills

• Team-player experience delivering large-scale enterprise implementations with multiple workstreams

• Travel up to 50%

Benefits

• Benefits to support work-life balance and wellbeing

• AI agents accelerate your impact to help you do your best

• Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program