ServiceNow Developer

Quick Facts

• Role: ServiceNow Developer

Description

Work on ServiceNow integrations and platform support by investigating and resolving integration incidents, collaborating on enhancements, and troubleshooting ITSM/CMDB modules. Assist with integration development using REST and SOAP APIs and perform basic JavaScript/Glide scripting tasks under guidance. Document solutions and support routine updates, patching, and knowledge transfer within the team.

Responsibilities

• Investigate and resolve incidents related to ServiceNow integrations (e.g., data not syncing, errors in flows)

• Collaborate with senior developers to enhance integration solutions using REST and SOAP APIs

• Maintain and troubleshoot ServiceNow modules, especially ITSM and CMDB

• Perform basic scripting tasks (JavaScript, Glide) under guidance

• Document solutions and contribute to the knowledge base for recurring issues

• Participate in team meetings and knowledge transfer sessions

• Support routine ServiceNow updates and patching

Requirements

• 1–3 years of experience with ServiceNow development or administration

• Familiarity with ServiceNow integration methods (REST, SOAP, IntegrationHub)

• Basic knowledge of JavaScript and willingness to learn Glide scripting

• Exposure to ITSM concepts and the ITIL framework (plus)

• Ability to read and understand technical documentation

• Strong communication and problem-solving skills

• Eagerness to learn and grow in a fast-paced team environment

Benefits

• Up to 26 business days of vacation per year

• 10 illness/special days off per year (fully paid)

• Health and life insurance

• MyBenefit platform with Multisport option

• Internal psychological support service

• English language classes from the first working day

• Access to external learning platforms (O’Reilly, LinkedIn Learning, Udemy) and internal training

• Flexible workplace: office, remote, or hybrid

• Tech Skills Mentoring Program

• Opportunities to develop as a public speaker, mentor, or technical interviewer

• Certification reimbursement (AWS, GCP, Microsoft, etc.)