BPM/DMS Implementation Consultant

Quick Facts

• Role: BPM/DMS Implementation Consultant

Description

You will implement and support BPM and document management solutions, working on both deployment projects and ongoing customer maintenance. Responsibilities include configuring WEBCON BPS and DocuWare, troubleshooting application and technical issues, and supporting users through testing and training. You will also administer Windows Server, IIS, and MS SQL Server for the implemented environments, with occasional on-site customer travel.

Responsibilities

• Configure and implement WEBCON BPS and DocuWare solutions

• Maintain and develop deployed systems, including ticket handling and user support

• Diagnose and resolve application and technical problems

• Configure systems and administer Windows Server, IIS, and MS SQL Server for the deployed solutions

• Create and update implementation documentation and business process documentation

• Plan and perform tests; support customers during acceptance testing

• Train end users and system administrators

• Collaborate with analysts, clients, and software manufacturers during deployment and development

• Occasional customer trips

Requirements

• Minimum 2 years of experience implementing or maintaining BPM/workflow or electronic document circulation systems

• MS SQL Server knowledge enabling the creation and analysis of queries

• Windows Server and IIS knowledge sufficient for configuration and maintenance

• Knowledge of system integration topics (REST API, web services, data exchange)

• Ability to document processes and create process diagrams

• Basic programming knowledge (e.g., C#, .NET or scripting languages)

• English knowledge for working with technical documentation and collaborating with vendors

• Valid Category B driver’s license

• Independence, responsibility, and strong work organization

• Analytical thinking and effective problem-solving skills

• Communication skills and ability to collaborate with clients and business users

Benefits

• Flexible work model: hybrid for the Poznań area (2 days in the office, 3 days remote) or 100% remote for candidates outside the region

• Participation in digitization and business process automation projects for business clients

• High independence and real influence on implementations

• Work with recognized BPM and electronic document workflow platforms

• Collaboration with an experienced team of specialists, analysts, and project managers

• Private medical care with fast access to specialists and tests

• Co-funding for sports classes (sports card)

• Life insurance

• Discounts on company products