Senior Federal CRM & AI Account Executive

Quick Facts

• Role: Senior Account Executive focused on Federal CRM & AI (mission-driven public sector)

Description

You will sell and drive adoption of next-generation CRM and AI-powered workflow solutions across federal civilian agencies. The role focuses on converting agency complexity into measurable mission value through territory strategy, consultative opportunity creation, and closing net-new initiatives. You will serve as the federal CRM authority within your territory and help accelerate CRM sales cycles.

Responsibilities

• Develop and execute a Federal territory strategy targeting high-value use cases (citizen experience, intelligent service operations, program delivery)

• Manage accounts and contribute to account planning aligned to AI-driven CRM mission ROI

• Prospect and grow pipeline in greenfield opportunities and expand existing CRM footprints

• Run Executive Briefings, Discovery Workshops, and Use Case Pilots to validate AI/CRM opportunities

• Partner with account teams, systems integrators, and resellers to close net-new opportunities

• Act as primary expert for federal CRM within the territory and lead net-new initiatives with Solution Consultants

• Lead as player/coach to enable Account Executives and Sales Development teams to identify, qualify, and accelerate CRM opportunities

Requirements

• 10+ years of software or solutions sales experience

• Ability to establish trusted relationships with clients and cross-functional teams

• Proven new business development, deal negotiation, and C-level relationship management

• Demonstrated high quota attainment and consistent annual target achievement

• Experience integrating AI into workflows, decision-making, or problem-solving

• Customer-success mindset in a “win as a team” environment

• Willingness to travel up to 50%

Benefits

• Base pay guideline: $139,400–$188,000, plus equity (when applicable), variable/incentive compensation, and benefits

• Health plans, flexible spending accounts

• 401(k) with company match

• ESPP, matching donations

• Flexible time away plan and family leave programs