IT Coordinator

Quick Facts

• Role: IT Coordinator (unlimited position; full-time; part-time possible with an agreed working-time model)

• Department focus: Central Services, Information Technology

• Key focus: Document management system (DMS) administration, infrastructure, projects, and user training

Description

You will set up, maintain, and further develop the City’s document management system (DMS) and the electronic case files. The role includes DMS administration, troubleshooting issues in the DMS infrastructure, supporting users, and expanding/operating the technical DMS infrastructure. You will also lead technical DMS projects, implement new functions and interfaces, document processes, and run user trainings.

Responsibilities

• Set up, maintain, and further develop the DMS

• Administer the DMS and electronic records/case files

• Troubleshoot problems in the DMS infrastructure and support users

• Expand and operate the technical DMS infrastructure; support future-oriented development

• Accompany and execute technical DMS projects and evolve software to meet city requirements

• Document processes and infrastructure

• Implement new functions and interfaces

• Concept and conduct trainings

Requirements

• Completed vocational training as an IT specialist (Fachinformatiker) or comparable IT education; or completed FH degree in Computer Science or comparable studies; or relevant equivalent professional qualification

• For foreign degrees: certificate/transcript evaluation required; for foreign vocational degrees: ZAB equivalency certificate required

• Strong ability to work with people from diverse professional backgrounds

• High communication and facilitation capability for change-management processes and engaging end users

• Confident, appropriate demeanor when running user trainings and workshops

• Experience in IT support and handling users/customers

• Structured, systematic working style and high personal responsibility

• Engagement, reliability, creativity, and teamwork

• Windows knowledge and ability to integrate and operate application software

• DMS knowledge is beneficial

• Knowledge of virtual networks and server infrastructures; VB and .NET programming knowledge is desirable

Benefits

• Pay according to TVöD, including annual special payments

• Company pension plan (occupational retirement benefits)

• Ongoing training and professional development

• Company health management

• Corporate fitness

• NAH.SH job ticket or bicycle leasing

• Flexible, family-friendly flextime

• Central workplace in Flensburg with good public transport connections