Administrative Officer (Surgical Care Service)

Quick Facts

• Role: Administrative Officer for Surgical Care Service (principal AO/operations manager)
• Scope: Administrative management and oversight for 11 surgical specialties across multiple care sites

Description

Provide high-level administrative support, analysis, and recommendations to the ACOS and facility leadership for Surgical Care Service. Oversee administrative operations across 11 surgical specialties, ensuring efficient coordination, compliance with VA regulations, and effective service delivery. Serve as liaison for HR/EEO/labor partners and lead resource management, budgeting, procurement, and contract monitoring.

Responsibilities

• Provide comprehensive administrative oversight for Surgical Care Service operations across multiple locations
• Advise ACOS on administrative management, policy development, and organizational performance
• Collaborate with leadership and interdisciplinary partners to implement and evaluate programs and processes
• Direct and evaluate administrative operations (workflow design, manpower utilization, work assignment distribution)
• Develop and implement long- and short-range operational plans and policies
• Lead Surgical Operations coordination with HR, EEO, and labor partners; research and improve processes
• Manage HR operational tasks (vacancy postings, personnel actions, appointments and leaves, promotions/awards, employee records, position descriptions)
• Analyze efficiency and recommend staffing and work-method improvements
• Manage clinic operations (scheduling, workload tracking, access and productivity standards)
• Evaluate clinic processes, controls, and clinical labor mapping for accurate staffing and time allocation
• Coordinate resource management with financial/resource programs for stewardship of funds, contracts, staffing, and materials
• Advise ACOS on budgeting/financial matters (formulation, justification, execution, monitoring)
• Develop and present budget plans based on workload projections and strategic priorities
• Oversee procurement and contracting; prepare procurement requests, evaluate proposals, manage contracts and agreements; serve as COR or equivalent
• Supervise two positions (Clinical Administrative Specialist; Management and Program Analyst)
• Set short-term priorities and assign work to meet organizational goals and deadlines

Benefits

A comprehensive federal benefits package is available; eligibility depends on the type of position held (full-time, part-time, or intermittent).