Chief Nurse of Operations

Quick Facts

• Role: Registered Nurse, Chief Nurse of Operations

Description

The Chief Nurse of Operations provides senior leadership and oversight for daily clinical and administrative nursing operations across the operations service line. The role serves as an advisor, administrator, educator, consultant, and mentor, integrating nursing with other disciplines and ensuring care programs meet regulatory, documentation, and standards of care requirements. The position also champions a High Reliability Organization (HRO) approach focused on safety through prevention and evidence-based solutions.

Responsibilities

• Provide senior leadership and oversight for daily clinical and administrative nursing operations as directed by the ADPCS
• Oversee all aspects of care within the operations service line and provide administrative direction across programs in the service
• Apply strong knowledge of nursing and emergency nursing regulations, VHA guidelines, medical review criteria, clinical practice, documentation requirements, standards of care, and compliance guidelines
• Support integration and collaboration of nursing with other professional disciplines and functional areas to achieve patient-centered and organizational goals
• Champion High Reliability Organization (HRO) principles using a systems approach to prevention and evidence-based care solutions
• Collaborate with interdisciplinary team members, including program and service leaders across facility and network
• Maintain effective relationships with VA staff nationwide and communicate effectively with customers, families, and community stakeholders
• Assist the ADPCS with healthcare operations and related functions and activities expected of the position

Requirements

• U.S. citizenship (non-citizens only if citizens cannot be recruited per VA policy)
• English language proficiency (basic written and spoken English for direct patient care positions)
• RN education from an accredited professional nursing program (ACEN or CCNE) or meet approved alternative pathways
• Current, full, active, unrestricted RN licensure in a U.S. state/territory/commonwealth or D.C.
• Meet Nurse IV scope and dimension criteria, including required advanced degree and years of professional nursing experience
• Subject to background/security investigation and pre-employment processes (onboarding, acceptable ID verification)
• Pass pre-employment physical evaluation
• Participate in the seasonal influenza vaccination program for VA Health Care Personnel
• May be required to complete a probationary period
• Selected applicants in testing-designated positions may be subject to urinalysis drug screening prior to appointment
• Selective Service registration required for males born after 12/31/1959
• Complete all application requirements including submission of required education transcripts if used for qualification

Benefits

• Competitive salary with regular increases and potential performance awards
• Paid time off: 50 days/year (annual leave, sick leave, and paid federal holidays)
• Retirement: federal pension (5 years vesting) and federal 401K with up to 5% employer contribution
• Insurance: health/vision/dental/term life/long-term care options; many may be carried into retirement
• Licensure: must hold 1 full and unrestricted license from any US state or territory
• Work schedule: Monday–Friday, 7:30am–4:00pm
• Relocation/recruitment incentives may be authorized
• Telework not available; position is not virtual