Program Specialist

Quick Facts

• Role: Program Specialist (administrative program coordination within Quality, Safety, Value and High Reliability)

• Schedule: Monday–Friday, 8:00 am–4:30 pm

• Telework: Ad-hoc telework may be authorized by the manager

Description

The Program Specialist coordinates and monitors administrative programs supporting Quality, Safety, Value and High Reliability (QSVH), including accreditation, organizational improvement, patient safety, utilization review, peer review, risk management, and performance improvement. The position independently develops procedures, analyzes administrative and systems issues, advises leadership and personnel, and prepares administrative reports. The role also administers personnel management, supports budgeting and financial management, and assists with procurement and committee support.

Responsibilities

• Develop, plan, issue, and implement procedures to comply with administrative directives

• Analyze and evaluate problems and recommend solutions for systems administration, training management, publication management, and data management

• Participate in regular leadership meetings to resolve issues and improve programs

• Serve as a principal advisor to personnel on administrative management program issues

• Compile and prepare administrative reports for management, briefings, and work groups

• Assist with correspondence and written communications (editing, composing letters/reports, accuracy/completeness checks, public presentation outlines)

• Provide regulatory guidance on personnel actions, organizational structures, and position management

• Recommend and support allocation of personnel resources; document and review staffing/distribution changes; implement personnel reporting; conduct onsite surveys/studies

• Review and interpret regulatory guidelines, policies, and standing operating procedures; recommend revisions

• Administer and oversee personnel management and ensure documentation completeness/accuracy

• Prepare and submit requests for personnel actions (recruitment, promotion, reassignment, disciplinary actions)

• Provide guidance on referral lists and hiring/interviewing/selection documentation requirements

• Assist with budgeting needs, budget formulation, justification, execution, and financial reporting

• Manage budget formulation and execution across changing administrative expenses and funding sources

• Attend budget calls and brief managers on schedules and data requirements

• Support committees (Accreditation Committee, Peer Review Committee) and serve as backup for other administrative support roles

• Support procurement: prepare procurement requests, evaluate proposals, act as COR (as applicable), maintain procurement records

• Initiate and prepare procurements (cost analysis, solicit bids, write sole source justifications) and communicate with vendors/contractors

• Review/prepare purchase orders for supplies and non-expendable property; control purchasing and use of supplies

Requirements

• U.S. citizenship

• Completion of all required application steps, including an online assessment measuring critical general competencies

• Selective Service registration (if applicable)

• Subject to background/security investigation

• Complete USA Hire online onboarding and pre-employment requirements, including acceptable identification (REAL ID compliance required after May 7, 2025)

• Seasonal influenza vaccination participation required

• Complete required probationary/trial period (1-year probation or 2-year trial, as applicable)

• Meet qualification standards by the closing date via specialized experience (GS-07 level equivalent) and/or qualifying graduate education (or combination)

Benefits

A comprehensive federal benefits package is available; eligibility depends on the type of position held.