Senior Information Technology Specialist

Quick Facts

• Role: Senior Information Technology Specialist (Information Technology)

Description

Serve as a technical expert and lead for field IT operations supporting nationwide inmate education and video conferencing. Plan, direct, and coordinate technology projects within required timelines and budgets, and ensure compliance with technical bulletins. Lead network solution design, procurement, delivery, installation, and security-focused testing while providing customer support and user assistance/training at the computer interface.

Responsibilities

• Assist field personnel with resolving conflicting requirements across diverse institutional environments.

• Support the nationwide inmate education network and video conferencing management.

• Plan, direct, and coordinate Field IT Operations Support Section technology projects within prescribed timelines and budgets.

• Provide technical expertise in PC hardware, LANs, commercial PC software, custom PC programming, and telecommunications.

• Monitor Office of Information Systems (OIS) technical bulletins to ensure regional compliance.

• Serve as technical lead for design, procurement, deliveries, and installation of network hardware and software for field locations for inmate education IT projects.

• Develop test plans to confirm the system functions as designed and that security requirements are met.

Requirements

• U.S. citizenship required.

• Meet GS-12+ competency expectations: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, Technical Competence.

• Have one year of specialized experience at the next lower grade (GS-12 or equivalent) related to IT/networks/customer support/security/integration, or qualify via licensure/certification/registration/special training.

• Specialized experience should include planning/analysis/design/development/testing/QA/configuration/installation/implementation/integration/maintenance/management of networked systems and/or LAN design/configuration/implementation, plus integrity/availability/confidentiality protection and security test planning.

• Complete urinalysis, physical, and background investigation; subject to NCIC and credit checks.

• Select at least one preferred duty location; relocation to other duty stations may be required based on staffing needs/funding.

• Secondary/non-law enforcement coverage eligibility rules apply, including law enforcement coverage/retirement coverage conditions if applicable.

Benefits

Comprehensive U.S. government federal employee benefits package (eligibility depends on the position and work schedule).